HR23-700 {CE:15:10} 0x0281 - Issues Only (PRIVATE FIELD TEST)

Discussion in 'DIRECTV - HR23 Discussion (private)' started by Stuart Sweet, Sep 26, 2008.

Did you download this release? If so, when?

  1. Forced / Window #1

    0 vote(s)
  2. Forced / Window #2

    19 vote(s)
  3. Automatic / Other

    4 vote(s)
  4. Did not download

    0 vote(s)
  5. Do not own / Does not apply

    1 vote(s)
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  1. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    Jun 18, 2006
    Systems in CE:15:09 PRIVATE FIELD TEST

    Window of opportunity to download:
    Friday, September 26, 2008 11:00PM - 2:30AM ET
    Saturday, September 27, 2008 11:00PM - 2:30AM ET

    Be sure to monitor the threads and The DBSTalk Chat Room to check on final availability.


    You will need to force the update tonight, but DO NOT under any circumstances allow a version less that 0x25E to be loaded onto your receiver. If you force the download at the wrong time, then you will be getting the "old" (NR) HR21-700 firmware which is 0x255.

    When the download screen appears, wait for "Found New Software" .. once you see this and the download bar is moving, look at the version number. If the version number is NOT 0x25E or higher, then press the Red Button immediately. If you download a lower version number, you *WILL* brick your box (not permanently but it will be bricked for now).
    In order to participate, you must read and agree to the CE Rules, Faq and Tips Thread... here.

    Downloading pre-release software means that we all work together to report bugs and potential solutions. While everyone gets upset from time to time, please remember this is not the appropriate place for vents or rants. Therefore, please keep all posts in this thread to issues only. You may, of course, open a discussion thread for other discussion, constructive criticism, and problem solving, but this thread is monitored by DIRECTV for bug reporting only. All off-topic posts and discussion will be deleted.

    We ask that you keep polite and focused within this thread, and post as much detail as possible. If your receiver is set up for network issue reporting, please post the key generated by the receiver (For more information, click here.) Please continue to submit all examples of black or gray recordings here.


    The Contents of this CE Download: (Differences based on last National Release)
    • Items from CE:15:01 - High Risk
    • Items from CE:15:02 - High Risk
    • Items from CE:15:03 - High Risk
    • Items from CE:15:04 - High Risk
    • Items from CE:15:05 - Moderate Risk
    • Items from CE:15:06 - Moderate Risk
    • Items from CE:15:07 - Moderate Risk
    • Items from CE:15:08 - Moderate Risk
    • Items from CE:15:09 - Moderate Risk
    • Items from CE:15:10 - Moderate Risk/Customer Candidate

    • 01 - Under the hood improvements
    • 01 - New Factory Default is to Hide SD Duplicates
    • 01 - Prioritizer Screen updated
    • 01 - Recording tip display from the prioritizer
    • 01 - Added HD Icon to DIRECTV on Demand Queue
    • 01 - Support for Tversity Internet Radio
    • 01 - Closed Captioning
    • 02 - Interactive reliability
    • 02 - reliability when repeating guide setup multiple times
    • 02 - Fixed stuck yellow light after Reset Everything
    • 02 - Removed "Cancel PPV" option when purchased after free preview
    • 02 - closed captioning timing
    • 03 - Various UPnP devices crashing the box
    • 03 - Wireless Adapter – added characters /()~!# to triple tap
    • 04 - Guide scrolling speed
    • 04 - Channel banner surfing speed
    • 04 - Moved Miscellaneous Options under Parental, Fav’s & Setup so there is no need to use Menu+Info to send diagnostic report. :) (CE'ers only)
    • 04 - Mediashare - Display error codes in “unable to access” OSD (CE'ers only)
    • 05 - More Actors per program (requires Guide Cache Flush)
    • 05 - Audio Options now removed from TV Options if program has only one audio channel
    • 05 - Softpadding is stabilized (see notes)
    • 06 - Playlist graphics issues when disk 100% full
    • 06 - Mediashare – PPV OSD when playing slide show
    • 06 - Mediashare – Improved video playback after playing photos
    • 06 - Guide scrolling speed
    • 06 - SUPERSKIPTOTICK - Playback stays in FF/REW mode after skip-to-tick
    • 06 - HR2x Only - 1080p/24 support – Added information to the Miscellaneous Options screen displaying TV’s reported resolution support on the HDMI output
    • 06 - HR2x Only - 1080p/24 support – Added TV resolution option for 1080p. This must be enabled for 1080p to work while in native mode.
    • 07 - R22 Only - tip display setting
    • 07 - Mediashare – Mismatch song titles in info banner and playbar
    • 08 -Lost favorite channel setting after download.
    • 08 -Lost favorite list names after reset.
    • 08 -No “About to Record” OSD when tuning away to begin a recording.
    • 08 -False tuner conflict screen appearing.
    • 08 -Series recordings not prioritized correctly.
    • 08 -Incorrect title in recording Tip OSD (observed in CE only)
    • 08 -Screen saver appears over live TV (observed in CE only)
    • 08 -Mediashare – Mediashare crash while doing trickplay on a mediashare slideshow with music.
    • 08 -Mediashare – Unable to browse folder in WMP11.
    • 08 -Mediashare – Grey screen between photos when doing trickplay on photos.
    • 08 -DIRECTV2PC – Failed playback for in-progress downloading DIRECTV On Demand programs.
    • 09 - HR20 Only – Fixed audio problem and no A/V on some HDTVs supporting 1080p24.
    • 09 - video when downres'd from 1080p
    • 09 - PIG videowith DIRECTV On Demand homepage.
    • 09 - Record Icon now appears in channel banner
    • 09 - fixed issue where Cancellation of current manual recording deletes the entire manual autorecord in the Prioritizer
    • 09 - Wrong program information showing after jumping 12 hours
    • 09 - Playback when going in and out of standby
    • 09 - Fixed playback icon after rewinding to beginning of recording
    • 09 - Soft Padding Inconsistencies
    • 10 - 1080p support for both HR20 and HR21
    • 10 - Added 1080p icon in title search
    • 10 - Added support for HDMI cable detection in TV resolution panel

    • 01 - XM Programs from XM Channels are no longer auto-recorded
    • 01 - Screen saver removed after tuning away from an XM channel
    • 02 - (HR20) video issues on REW x1
    • 02 - (HR21) AC audio levels in certain situations
    • 02 - (MediaShare) Fixed "Unable to Play" message
    • 02 - (DoD) Left Arrow from "all" now works as expected
    • 02 - (DIRECTV2PC) Fixed hang on certain trick plays
    • 03 - UI becoming "sluggish"
    • 03 - Black screen or wrong video after exiting Signal Meter
    • 03 - iTV - Application not restarting when FFWD back to live TV
    • 03 - XM - screen saver displaying complete title of TV-MA program even after parental controls are set to block TV-MA
    • 03 - XM - screen saver displaying information for the previous channel
    • 03 - XM - background lost after reading fortune
    • 03 - Media Share – FFWD and RW not rotating LEDs as it does for recordings/live buffer
    • 04 - R22 – Enabled TV Aspect Ratio screen
    • 04 - Mediashare – Dismiss “channel not purchased” OSD when watching video or photos
    • 04 - Mediashare Tversity – Unable to play single audio or video, but plays ok when using “Play All”
    • 05 - Recording Stability
    • 05 - Currently recording VOD playback is fixed
    • 05 - Fixed issue where deleted programs remained in My Playlist
    • 05 - Recent Searches
    • 06 - Remote Code text for AV1/AV2
    • 06 - Fixed issue with deleting program which has a Won’t Record option in the To Do list
    • 06 - Fixed More Info in Resolution Screen
    • 06 - No “about to change” On Screen Display
    • 07 - Fixed No purchase offer for recorded PPV program
    • 07 - Fixed issue where manual Info Screen in Prioritizer is blank
    • 07 - Record Icon is now removed when stopping recording from grid guide
    • 07 - XM screen saver reliability
    • 07 - Removed OSD with incorrect title
    • 07 - Missing highlight in guide
    • 08 -Added new Icon in DIRECTV On Demand home pages for 1080p programs.
    • 09 - Added 1080p icon on Program Info screen.
    • 09 - False tuner busy message.
    • 10 - Recording a series (“Cancel this episode”)
    • 10 - Trickplay operation on Live PPV after free preview period
    • 10 - Channel banner lock/unlock status
    • 10 - Fixed text when 30 second slip and REC in the PIG
    • 10 - Mediashare – Fixed occasional audio stream playing at wrong rate
    • 10 - Mediashare – Thumbnail display consistency
    • 10 - Mediashare – Visibility when selecting Music, Photos, & More on the Mix channel before iTV loads
    • 10 - Softpad Live TV fixes
    • 10 - Title display during rewind
    • 10 - Fixed Parental control OSD when rewinding to beginning after going to the end of the recording
    • 10 - PIG display when watching a trailer

    New feature(s)
    • 01 - Toggle between two recordings with the {PREV} button
    • 01 - Enable DIRECTV2PC (formerly known as Media Share PC)
    • 01 - Enable POKEEYENOW
    • 01 - Song Title on screen-saver (XM Channels)
    • 01 - Channels not subscribed are different color in grid
    • 01 - Support for Cisco Wireless Bridge (WGA600N) - plugs into Ethernet port
    • 01 - POST (Power on Self-Test) of hardware at boot up
    • 03 - Auto Extension – when there is no recording conflict generated by adding additional time and no manually set extensions, the DVR will record 10 seconds before the start time and 2 minutes after the end time of the originally scheduled program. Back to back recordings on one tuner will Auto Extend.
    • 05 - HR2x Only - Added new On Screen Display prompt to offer a temporarily switch into Native Mode during a 1080p program's playback session. This will only appear if you have a HDMI connected 1080p TV and will only appear once per 24 hrs.
    • 06 - 1080p is now supported on all HR20 and HR21 receivers.
    • 07 - HR2x Only - 1080p/24 – Added OSDs for prompting a test for 1080p. This will happen if you attempt to view 1080p content and have never run the test for 1080p AND the TV claims support (whew!)
    • 08 -Soft padding complete and customer ready.
    • 09 - Wireless Game Adapter (Linksys WGA600N ) support.

    • 01 - POST runs twice if new firmware detected
    • [STRIKE]01 - VERY IMPORTANT - DO NOT add an uninitialized eSATA drive as part of this release. This will erase the internal drive and interfere with booting. If you already have an eSATA configured, it should not have issues (but be aware that you might).[/STRIKE]
    • 03 - Super Skip to Tick
      Do a Keyword search (all) to turn Skip-to-Tick on or off:


      [STRIKE]When on, {<<} followed by {REPLAY} will jump to the previous tick mark (no press & hold) and {>>} followed by {ADVANCE} will jump to the next tick mark .. WooHoo![/STRIKE]​
    • [STRIKE]04 - Playing a currently downloading DIRECTV On Demand program from the info screen does not play until the download finishes. It will play directly from My Playlist by just pressing the “play” key.[/STRIKE]
    • 05 - Reverting back to National will delete all recordings made from this CE cycle's code
    • [STRIKE]05 - Softpad feature will take on the following characteristics:

      • 30s before, 90s after
      • User or Timer initiated recordings take priority
      • Playback starts at scheduled start time, not at start of softpad
      • Keep or Delete only appears at end of recording (softpad or otherwise)
      • There will be no indication on trickplay bar of softpad
      • Record light is off during softpad activity
      • Softpad cannot be disabled
      • Trickplay features can be used to navigate softpad buffer if it exists.
    • 06 - SUPERSKIPTOTICK - When on, if in FF or REW mode {REPLAY} will jump to the previous tick mark and {ADVANCE} will jump to the next tick mark, {PLAY} returns playback to PLAY mode.
    • [STRIKE]06 - Have a happy Labor Day weekend. :)[/STRIKE]
    • 06 - Softpad feature will take on the following characteristics:
      • 30s before, 90s after
      • User or Timer initiated recordings take priority
      • Playback starts at scheduled start time, not at start of softpad
      • Keep or Delete only appears at end of recording (softpad or otherwise)
      • There will be no indication on trickplay bar of softpad
      • Record light is off during softpad activity
      • Softpad cannot be disabled
      • Softpad will normally not occur on foreground tuner (Live TV)
      • Back-to-back recordings with no conflict (without softpad) will both record on background tuner without OSD
      • If a normal recording causes a conflict, an OSD appears. Three things can happen:
        • Cancel Recording - The scheduled recording is canceled
        • Authorize Recording - softpad will not take place but program will record
        • Ignore OSD - softpad will occur on foreground tuner. The assumption here is that the user is not watching.
      • Box is in standby, softpad will occur on foreground tuner.
      • You can utilize the trickplay features to move through any softpad buffer.
    • 10 - Customer Candidate

    Please Note: Reverting back to National will delete all recordings made with this version of code.

    Also Note: When reporting issues with 1080p, please include the TV resolution information reported from the Miscellaneous Options screen.
  2. say-what

    say-what Active Member

    Dec 14, 2006
    New Orleans
    I checked on the sports mix channel and none of the channels map to the HD version for the HR23
  3. psweig

    psweig Hall Of Fame

    Feb 4, 2006
    Report #20080927-111F

    The HR23-700 and the HR20-700 both have two partials for "The Golden Girls" , 12 and 12:30 am. Only the hr20-100 recorded them properly. I wasn't downloading, all units were in standby, I had no other recordings scheduled. The history give no explanation other than that they are partials, beginnig at the same time they were stopped (?)
  4. Radio Enginerd

    Radio Enginerd Active Member

    Oct 5, 2006
    Report ID: 20080927-66D

    Issue: Playing back SD recording (made under 0x281), I was skipping through a commercial break and the video and audio froze. A single SKIP BACK resolved the issue.
  5. Radio Enginerd

    Radio Enginerd Active Member

    Oct 5, 2006
    Issue: Not sure if this is normal or not but I had to restart network services before I could send the above report.
  6. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

    Jan 24, 2007
    When FW, RW, SKIP, Replay the video will freeze for a second or two while the audio starts right up.

    With Skip/Replay it isn't very long.

    However, with FW/RW it can be two or three seconds.

    When video returns, everything is in sync, as it should be.

  7. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    Jun 18, 2006
    Forced the download last night and just getting back online today.

    After reboot, I had the same old problem where the router flooded with traffic and I could not network until I swapped the network line (this time from #2 to #1.)

    This despite:

    • static IP address
    • uPNP off on router
    • hard wire line to router.

  8. MercurialIN

    MercurialIN Hall Of Fame

    Jul 17, 2006
    Report# 20080927-17FC

    Having a LOT of trouble with Media Share, both WMP and TVersity. Still unable to access sub menu's under music via WMP. Trying to do so results in an error.

    I am unable to play more then a partial song so far with TVersity, or with WMP (with WMP it's if I access songs via the playlists option, with that I can still only scroll about half way through my existing playlists before the unable to access media error pops up). The song takes several seconds to start playing then doesn't finish before cutting off. Also unable to play photos and music same time. Attempts to do so result in the unable to access media error.

    Unable to view YouTube videos via Tversity. Attempts to do so result in unable to play "video name" successfully.

    I have to try to access my media servers twice before I can access sub menu's without getting the unable to access media error. Sometimes even clicking on sub menu results in unable to access media error. Again cannot access songs via WMP except by the playlist option.

    When clicking on folder in either WMP or TVersity, I frequently get the "there are no files in this folder" even though the files are indeed in that folder. Also on occasion still getting triangle instead of thumbnails via either WMP or TVersity but more often with TVersity.
  9. Milkman

    Milkman Hall Of Fame

    Dec 6, 2006
    I am having problems with channel up (not sure if it happens with channel down).

    When channeling up, it sometimes doesn't do it, or it channels down! HR20 doing it as well.

    Report - 20080928-3B42
  10. bhelton71

    bhelton71 Cutting Edge: ECHELON '09

    Mar 7, 2007
    Please disregard remote diagnostic log: 20080928-355C

    I was having Mediashare audio issues (playing every 3rd song, etc) and I submitted the log before restarting TVersity - that fixed it instead.
  11. psweig

    psweig Hall Of Fame

    Feb 4, 2006
    Report #20080928-1B0E

    Doing title search on "30 days of Night", the HR23 comes up with VOD as the only showing; it is showing repeatedly this week on Starz 520, & 521 according to the guide.
  12. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

    Jan 24, 2007
    Show: General Hospital, 9/16/08, LiL - WTHN-DT MPEG4 HD.

    Audio is cutting in and out with the the stuttering/shotgun effect. It makies it impossible to tell what is being said.

    I tried to use Closed Captioning so my wife can at least tell what is being said.

    However, CC is not working.

    I played the GH episode using Directv2PC and the audio is exactly the same in exactly the same spots and I can't get CC working either.

    After the opening theme/credits sound has returned but CC still doesn't work.

    CC does work with other shows but not consistantly.

    When my wife is doen watching GH I will test CC on recordings and live TV.

  13. sbergstc

    sbergstc Legend

    Jun 21, 2007
    After CE appeared to install fine on Friday night, I've had a couple of problems to note:

    1. When TV was turned on Saturday am (1st time after installing new CE and shutdown for the night on Friday), the screen was black with no audio. Checked sat signals and all were good; ran a system test and all results came back OK. Did a menu reset and everything started normally.

    Report # 20080927-142C (prior to menu reset)

    2. Tonight while watching a recording of Bones (OTA via AM21), the FF trickplay placeholder (?) kept jumping back to 0 once Play button was pressed, resulting in the need to FF from 0 for the first ~20 minutes. After the 20 minute point, it began holding it's place and working as it should.

    Report # 20080928-1198

    I'm wondering should I also post these problems in the regular CE issues thread?

  14. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    Jun 18, 2006
    This is also true for the News Mix.
  15. terrelliott

    terrelliott Godfather

    May 7, 2007
    Cockrum, MS
    I always do just in case, but I change the moniker to HR21-700.:)
  16. Vinny

    Vinny New Member

    Sep 1, 2006
    Long Island, NY
    Issue: No Pop-up When 2 Series Links Were Beginning While Watching Live TV

    What Happened: Was watching live TV (Channel 622) at approx. 9:00 PM
    There are 2 series links that will kick in at 9:00 PM. One on channel 501 HBOHD and one on 537 SHOHD. At no time did the HR23 display a message stating that it needed to change channels. Then at 9:00 PM exactly, live TV switched to channel 501 with no warning.
  17. say-what

    say-what Active Member

    Dec 14, 2006
    New Orleans
    False Searching for Signal on Sat 2

    Was using "Prev" button to jump between LiLHD (4) and ESPNHD (206) and when ESPNHD tuned, the searching for Sat on 2 OSD appeared. Changed channels and it disappeared.

    Diagnostic Report: 20080929-F13

    HR23-700 (system 1b in sig)
  18. LarryFlowers

    LarryFlowers New Member

    Sep 22, 2006
    Same issue... 3 occurences since last CE, changed channels and it corrected.
  19. terrelliott

    terrelliott Godfather

    May 7, 2007
    Cockrum, MS
    Diagnostic report: 20080930-3E7D
    Reported in main forum as HR21-700, but is actually HR23-700
    Was watching Andy Griffith on Nick-at-Night. Had 2 shows scheduled to record at 7:00pm. Unit changed channels promptly at 7:00 with no warning.
  20. TheMoose

    TheMoose Icon

    Jan 20, 2006
    Diagnostic report # 20080930-2BF7

    Partial recording.
    Recoding of X-Play (7:00/7:30 PM central G4 Channel 354) shows 0 min (partial).
    Playing recording shows about 5 seconds of video & the keep or delete box pops up.
    A recording of NCIS went without a problem at the same time (7:00/8:00 PM central time).

    Same show (X-Play) recorded fine on my HR20-700 so it was a problem with the HR23-700.
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