I have a HR23-700. Every day around noon, I have had a pixelating problem so I decided to reset using the setup menu. When it started, message that it was downloading new software, then message unsuccessful and it just keeps looping. What is strange is I have the latest software that was downloaded 6-26-12 already installed, so there is no new release. I called Directv and after over an hour on the phone, still no solution. I have tried RBR, unplugging, etc but it won't stop trying to download. Anyone else experienced this or have a solution?