HR24-100 / H24-700 {CE:01:04} 0x3BA / 0x3B4 Discussion

Discussion in 'DIRECTV - H24/HR24 Field Trial (private)' started by seern, May 1, 2010.

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  1. May 6, 2010 #121 of 155
    Steve

    Steve Well-Known Member

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    So same exact issues as when HDMI was connected? (And I assume the unused HDMI was physically disconnected?)

    If so, I wonder what other differences there could be between your HR24-100 setup and mine, e.g,? Type of network connection and type of dish come to mind. I would add hardware rev., but I assume all our boxes are from the same production run. :scratchin
     
  2. May 6, 2010 #122 of 155
    Alan Gordon

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    There are always variations of the problem. Sometimes the audio goes out on SD channels prior to them going out on HD channels. Sometimes, well most of the time if memory serves, the freezes happen AFTER the loss of audio, but this time, the freezes happened PRIOR to the audio loss.

    AUS-9 (SlimLine-5), SWiM8, DECA connected (well, the HR23-700 and HR20-700... obviously the HR24 is not).

    With a quick check, I couldn't not find a hardware rev., but the manufacturer's date was 03/05/10.

    ~Alan
     
  3. May 6, 2010 #123 of 155
    Steve

    Steve Well-Known Member

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    I'm a SlimLine-3, SWiM8, Cat5.
    Ditto.

    Hmmm.
     
  4. May 6, 2010 #124 of 155
    Alan Gordon

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    I keep forgetting to call the SWM8 a SWiM8...

    One idea that doesn't make a whole lot of sense to me, but does come to mind are my low signal readings on the KA satellites. It doesn't seem to be an issue with my other receivers (short of heavy rain), but it is one area in which I'm different from others.

    The other possibility is my internet connection to my DECA cloud... namely that of having a wireless bridge connected to my HR23-700 (not recommended by DirecTV). My plan is to unplug the bridge tonight and watch some TV and see what happens.

    However, I'm not the only one seeing these problems, so it remains to be seen what we have in common. An HDMI handshake was the best bet, and that seems to be shot...

    ~Alan
     
  5. May 6, 2010 #125 of 155
    Steve

    Steve Well-Known Member

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    Dependingon the day of the week, I call it either. :)
    Ya. You could be getting 771's on the background tuner, e.g., that you're not aware of that might cause the HR24 to momentarily freeze.

    That's a worthy test, IMO. They don't use them the same way, but Sharon and Tony have wireless in their set-ups too, and similar issues to yours.
     
  6. May 6, 2010 #126 of 155
    itzme

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  7. May 6, 2010 #127 of 155
    Alan Gordon

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    I consider the low signals to be an extremely dark horse possibility, as aside from days with heavy rain, the signals are "good enough". However, it does give me the satellite dish allignment message, and with good reason.

    ~Alan
     
  8. May 6, 2010 #128 of 155
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Don't underestimate the impact of lower signal levels.

    I just happened to get my AT-9 (5 1/2 yr old) AT-9 "sidecar" Dish replaced this week (unrelated), and my signal levels are all now 95% and up on average.

    Previously, I didn't have any issues with reboots, but did get occasional low signal level messages with some CE's on system test - all OK now.
     
  9. May 6, 2010 #129 of 155
    Alan Gordon

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    Yeah, your experience is what made me consider the signal readings to begin with.

    My KU sat readings are all in the 90s (aside from a few spots which either range lower or 100%), but 99(c) are all in the 50s, and 103(cb) range anywhere from 59 to 74. :(

    Does anyone else with these problems have low signal levels?!

    ~Alan
     
  10. May 6, 2010 #130 of 155
    Steve

    Steve Well-Known Member

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    If it were me, I'd get on the phone with DirecTV right away, because those readings are marginal at best, IMHO.

    I'm not an installer and never aligned a dish myself in my life, but seems to me if you switch to a 3-LNB dish, you'll get higher signal strengths because not having to aim from 99 to 119 should allow for more accurate pointing at 99, 101 and 103.
     
  11. May 6, 2010 #131 of 155
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Agree - not to mention the fact that the newest LNBs are likely getting the best results.

    I have been pleasantly surprised how much higher my new levels are, especially the 10+ point boost on all 103 transponders - the real test will be the first downpour here (maybe this weekend). My old Dish wasn't bad in heavy rain, but I know about what it took to lose a signal...we'll see.

    In the mean time and back to the main point raised...low signal levels could indeed cause HD DVRs to do all sorts of undesirable things, including an un-needed reboot if the unit thinks it has lost the signal and needs to reset for some reason.
     
  12. May 6, 2010 #132 of 155
    Alan Gordon

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    Back whenever I "upgraded" to the HR20, the only KA satellites in the sky were the SpaceWays, so aside from the spotbeam of Atlanta (and possibly Jacksonville), the installer had NO way to aim the SlimLine aside from aiming it at 119 (I believe 119 was what installers were told to tweak the signals for????). I had quad cable ran to where I wanted the SlimLine installed (different location than the Phase III), but left the ends for him to do as I had ran out of compression fittings prior to him coming, and he didn't do the greatest job on the ends either. I managed to replace some of them, but some really need to be redone as well. I really need to put out the money for a new compression tool and more compression fittings. :(

    Last Summer, I went outside with the intention of re-aiming the SlimLine, but I went later in the day after it started it to get cooler, and between the height of the SlimLine and the weight of it, I unfortunately knocked it farther out of alignment, and only managed to get it back to what I had previously (with a few transponders getting an increase) before it got dark. After that experience, I vowed to ignore it until I had more time to work on it, and I simply haven't gotten around to work on it yet as I've needed to do additional work on that side of the house, and I decided to do it all at one time.

    While I intend to call DirecTV shortly, as it appears I will no longer be needing the H21 ( :rolleyes: ), I won't be calling about my low signals.

    I've been informed that DirecTV will be offering locals to my DMA shortly. Given that DirecTV apparently doesn't bother with SD-LIL anymore, I'm assuming that this will mean HD-LIL (with MPEG4 SD for PBS, and possibly an independent station in my DMA, and probably a MPEG2 SD for a "regional" CW affiliate) via the KA satellites. If this will be SD-LIL provided via 119, I'll be ticked! ;)

    If it's indeed HD-LIL, I intend to forgo waiting on the new DirecTiVo and getting at least one of the TiVo's upgraded, if possible, to the HR24, and most likely more HR24's to take advantage of either the HD-LIL or MRV. This of course is all contingent upon not being picked to be part of the HMC Field Trial (hint hint... assuming it's not already going on). ;)

    Barring me going out and working on the SlimLine myself, a very real possibility given the fact that I'd like to be skilled on the proccess, my intention is to ask the installer to peak the dish while he's here with the HR24s. If it appears that my low signals may be an issue with the HR24, it's an even bigger possibility I may peak it myself.

    DirecTV has not announced my locals yet (I'm hoping they do once D12 is parked), but someone from one of the stations told me that he HOPES it's in July. I'm not sure if he has any reason to believe July other than wishful thinking, but I'm hoping for it as well.

    While I could technically do without some of the Foreign channels in the 400s, as well as the WORD channel (or whatever it's called), I like having access to 110/119 in case there's ever some niche channel that I am interested in, if the installer wants to change it to a 3-LNB, I have no problem with that.

    ~Alan
     
  13. May 6, 2010 #133 of 155
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    They start with 101 and shoot for as close to a 100% signal as possible, and then adjust the Dish for 103/99 next.

    If you get 90+% on all three of those sat transponder levels...you'll be in good shape to get whatever you are supposed to get in your location.
     
  14. May 6, 2010 #134 of 155
    Alan Gordon

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    I could have sworn it said on the KaKu training video I have on my HR10-250 that they were supposed to tweak for 119 as best as possible. I could have sworn I thought that it was weird in that you wouldn't want to do that for 101. :confused:

    ~Alan
     
  15. May 6, 2010 #135 of 155
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Maybe the process has changed since 119 was in play...I'm just telling you how it was just done here this week - and all signal levels are very high now.

    The other almost humorous thing is that when my AT-9 previous Dish was installed...it took 2 guys almost 45 minutes to align it. The new installer had my Dish peaked in about 5 minutes.
     
  16. May 6, 2010 #136 of 155
    Alan Gordon

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    Gotcha! :)

    ~Alan
     
  17. May 6, 2010 #137 of 155
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Here's to hoping you get taken care of - in my case, they called me to start out...but the installer also stated that signal levels for 99/101/103 should be at or near 90 levels as a minimum to assure quality reception.

    Based on your reported levels on some transponders well below that...you should have an easy case to get the Dish at minimum realigned, and perhaps replaced...especially if you have the protection plan.

    I now feel much more comfortable in testing the HR24-100 here, knowing low signal levels will not provide false CE testing issues.
     
  18. May 6, 2010 #138 of 155
    Alan Gordon

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    I unplugged my internet tonight, and had the same loss of audio/freeze-ups.

    I just restarted my HR24-100 a few minutes ago and am going to try one more thing to rule it out completely, but it doesn't appear to be the issue.

    If I still have the issue, I may try to see if I can get a better signal via the dish tomorrow.

    ~Alan
     
  19. May 7, 2010 #139 of 155
    Alan Gordon

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    It didn't work. I still have the issue.

    I just re-watched the KaKu training video again, and now I'm having second thoughts. :eek2:

    I'm wondering if I take a night when I'm not recording anything on the HR24, and change the settings so that it believes it's connected to a Phase III dish, if it will allow me to rule out my low signals as a cause for the issues?!

    ~Alan
     
  20. May 7, 2010 #140 of 155
    Steve

    Steve Well-Known Member

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    If by Phase III you mean 3-LNB, I don't think it would make a difference. Your low signals are on 99 and 103, which you need to see no matter which dish.
     
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