HR24-100/HR24-200/H24-700 {CE:01:11} 0x3E2/0x3E3 - Issues Only

Discussion in 'DIRECTV - H24/HR24 Field Trial (private)' started by Doug Brott, Jun 25, 2010.

Did you get this update?

  1. HR24-100 - Yes, I received the download

    0 vote(s)
  2. HR24-100 - No, I did not receive the download

  3. H24-700 - Yes, I received the download

  4. H24-700 - No, I did not receive the download

  5. Not applicable

  6. HR24-200 - Yes, I received the download

  7. H24-200 - No, I did not receive the download

Multiple votes are allowed.
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  1. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    Jul 12, 2006
    Los Angeles
    Systems in this CE
    HR24-100 • HR24-200 • H24-700

    Window of opportunity to download:
    Push Download Friday, June 25 11:00PM - 2:30AM ET

    Chat Room for Hx24 .. Don't share this link with anyone .. DBSTalk Back Room

    Risk Level for this Download:Customer Candidate

    New features
    • None for this release


    • stability

    • For all Hx24 MRV testing, please use SWM/MoCA.
    • Please send logs along with all reports, including MRV issues.
    • When reporting issues, if feasible please send the log while the box is in the problematic state. In addition, please provide context around when the log was sent.
    • If feasible, when reporting issues, please indicate if these issues are seen on HR2x/H2x.
    • Please do not report sluggish issues or missing search results within the first 12 hours after download.
  2. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    Jun 18, 2006
    Report #20100625-40DA

    Several issues after software push:

    (1) fan did not step down from loudest setting after reboot.
    (2) Step 2 of 2: Receiving Satellite Info stopped at 1%
    (3) Black screen with "Acquiring Guide Data" never went away.

    Red-button reset fixed all.

    After reboot, system test reports: Diagnostic Code 48-981
    The [ROUTER-000B6BFBAD59] [HR24 BEDROOM] receivers have reduced network performance. (etc.)
    (HR24-BEDROOM is the name of this receiver)

    I see no evidence of reduced network performance.
  3. TITAN_53

    TITAN_53 Godfather

    Jul 23, 2007

    Turned the tv on when I got home but did not power on the HR, I got a screen that said that the "receiver was in standby mode and to press PWR to watch tv", pressed PWR and the rec. showed it was acquiring guide data. When it got to "rebuilding scheduler list" there was a black background. The receiver did finish booting up and a quick check seems like everything is good. Will check and see how it is tomorrow.
  4. Cobra

    Cobra Icon

    Aug 9, 2006
    I waited until 10:30pm cst, then I pulled it and had no problems downloading it
  5. mikhu

    mikhu Beer Aficionado

    Oct 10, 2006
    I waited until almost 11:00 pm CDT with no push so I pulled to make sure I got it.
  6. Tallgntlmn

    Tallgntlmn Icon

    Jun 7, 2007
    Raleigh, NC
    Report: 20100626-15F8

    After push received 0x3E8, turned on receiver and had no audio on multiple channels via HDMI.

    Menu reset fixed it.
  7. tfederov

    tfederov Well-Known Member

    Nov 18, 2005
    I got the push notification, let it run and went to bed. This morning it was looking for 3E2. Did a RBR and I'm back to 3E1.
  8. WilsonFlyer

    WilsonFlyer Godfather

    Jan 16, 2006
    Tried the pull and it didn't come about 11:30 EDST. Apparently, the push came just fine about 1:09am. I was asleep. Evidently it went just fine w/o me. LOL
  9. Malibu13

    Malibu13 Lifetime Achiever

    Sep 12, 2004
    N.E North...

    Went to bed early last night and did not get it.
  10. tfederov

    tfederov Well-Known Member

    Nov 18, 2005
    Will there be a 2nd chance tonight?
  11. Rockaway1836

    Rockaway1836 Godfather

    Sep 25, 2007
    Myrtle Beach
    I messed up on the poll question. I did get the push for the HR24-200. Somehow I clicked on NO for the H24-200 which I don't even have.

    That being said; following the download the HR24 started recording all on it's own. I had to delete Sports Center 3 times, something called Crime doesn't pay twice, and the 3D demo download once.

    For a short time I was able to network the unit, but that was very short lived. Trying to reconnect yielded lockups twice on the connection status screen. RBR got the unit going again.
  12. seern

    seern Well-Known Member

    Jan 12, 2007
    Glen Allen, VA
    I think that is a typo and should read 'no' for the HR24-200 since there was no push for the H24-200.
  13. Chris Blount

    Chris Blount Creator of DBSTalk Staff Member Administrator DBSTalk Gold Club

    Jun 22, 2001
    +1. I didn't get it last night either.
  14. TITAN_53

    TITAN_53 Godfather

    Jul 23, 2007

    Unit would not power on with remote or front panel buttons. RBR resolved.
  15. john18

    john18 Active Member

    Nov 21, 2006
    Version: 0x3E2
    Report: 20100626-40C9

    After much more use than possible under the prior version (0x3E1) the HR24-200 audio and video locked up after a number of 30-second slips. Prior to this I had used all speeds of fast forward and fast backwards, plus the slip forwards and backwards. Menu restart.
  16. Steve

    Steve Well-Known Member

    Aug 22, 2006

    Rebooted the HR twice within 30 minutes before going to bed last night to flush the GUIDE cache. I did this because the TDL was only showing 8 episodes of The View scheduled to record. This in spite of 17 other SL's for mostly prime-time shows on CBS and ABC, and GUIDE data out to 7/9. I was going to report once I saw whether or not the double GUIDE flush helped.

    Similar to Titan_53's 24-200 report above, I woke up this morning to a "dead" machine. Unresponsive to remote or front panel commands. Had to unplug it from the wall to get it to reboot, which it did quickly.

    Good news is the TDL is back up to 48 items, but now only 7 episodes of The View are scheduled to record, through 7/7, even though I checked and a qualifying 7/9 episode is in the GUIDE data.
  17. kevinturcotte

    kevinturcotte Active Member

    Dec 19, 2006
    Report 20100627-2346
    Was watching a recording, when suddenly the picture froze, but the audio continued. Waited about a minute to make sure that just wasn't the way it was recorded, then skipped back, and was suddenly presented with the Delete or Keep option, like I had finished the program. Told it to Keep and it brought me back to the List. Then all recordings immediately presented me with a Keep or Delete message upon playing. Live Tv was completely blank, no matter which channel I was on. Only fix was a menu reset.
  18. RobertE

    RobertE Active Member

    Jun 9, 2006
    Push of 3E2 received yesterday at 12:58 local. No issues thus far.
  19. Scott Kocourek

    Scott Kocourek Well-Known Member

    Jun 13, 2009
    20100627-1931 HR24-100

    Pressing guide this morning resulted in a black background and an enlarged unreadable guide. This happenend to my wife, I didn't see it happen so no restart was done. When I sent report the guide seemed to work fine, but I do not know if the receiver restarted itself.

    Sorry for the vague info.
  20. itzme

    itzme Hall Of Fame

    Jan 17, 2008
    HR24-100 (eventually)
    Key: 20100627-3127

    Started to watch recording thinking I was on the HR24, but everything seemed really slow, when I remembered I was on the wrong input (My HR21-700 on the same TV). Went to the the HR24-100 input and watched show on the HR24. Hit Delete, got error "unable to delete because someone else is watching.." (that was sort of correct). Went back to HR21 input, Stopped and Deleted that show, went back to HR24-100 hit Delete and locked up the HR24-100 with a "please wait" and a live PIG playing. Waited several minutes but I eventually had to RBR.
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