HR24-100 turns itself on

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by kram, Sep 22, 2017.

  1. kram

    kram Godfather

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    For the last week or so one of my HR24s has been turning itself on sometime during the night. I Googled the issue and one result said that it could be a faulty surge protector. I replaced the one I had with a new one, but the DVR was on again this morning. Software is up to date, so nothing is being pushed. The guide listings and On Demand movies are always fully populated. Is anyone else having this issue, or have any idea what’s going on? Thanks.


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  2. jimmie57

    jimmie57 Hall Of Fame

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    I was having a problem similar to that several years ago.
    It seems that the slightest blip in power, not even enough to make the lights go out can make the receiver restart.
    I got a digital alarm clock, did not put the battery in it for backup, and plugged it into the same surge suppressor that the DTV receiver was plugged into. When the receiver was on in the morning the clock was flashing the lights on it.
    I bought a UPS to plug into and have not had the problem since.

    Your power supply could also be going out in the receiver.
     
  3. kram

    kram Godfather

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    Thanks. I stand corrected, though. The guide is not populated, so it is resetting itself. Will try buying a cheap UPS and post results. However, since D probably won’t replace a 24 with a 24, my only other option would be to use my upgrade. Been putting it off because I can’t decide between a 54 and an HS17.


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  4. WestDC

    WestDC Well-Known Member DBSTalk Club

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    with a hr54 you can keep all your other HX receivers -If you go with a HR-17 everything will be replaced with MINI's .

    That's the choice you are faced with and they will send you a hr24 for a hr24 refub
     
  5. Rich

    Rich DBSTalk Club DBSTalk Club

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    Costco has good USPs for about $100. I have two of them. Work very well. I would have never thought to do what Jimmie did with the clock. I just checked Costco and this is the UPS I have but they raised the price to $179. Here's the link: CyberPower 1400VA 900Watts True Sine Wave Uninterruptible Power Supply UPS | Costco

    Rich
     
  6. Rich

    Rich DBSTalk Club DBSTalk Club

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    You never cease to amaze me.

    Rich
     
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  7. kram

    kram Godfather

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    Thanks for this info. I’ve read the good and the bad with both 4K solutions, but I don’t want to reduce the number of tuners I have now. That’s why I’m leaning toward the 54. (And the HS17 is still too new for me to feel comfortable.) Good to know that they’ll replace the 24 if it turns out that the UPS I just got (a small one for $50) doesn’t work and it’s a bad power supply.


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  8. kram

    kram Godfather

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    Just want to confirm before I call D* that if I swap my 44 for a 54, I do not need any clients in the mix, and I can keep my 24s. I only have one 4K TV (two others are just regular HD). What would the configuration look like? Where would the 54 go?


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  9. longrider

    longrider Well-Known Member

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    If you get a 4K TV you will need a C61K client for that TV. The HR54 would go on one of the other TVs. If no 4K just replace the failing DVR with the HR54 and you gain 3 tuners
     
  10. WestDC

    WestDC Well-Known Member DBSTalk Club

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    You can Keep the 24's and add a HR54 (key word for that) is 4k upgrade - that will get you a C61K Mini for the 4k TV - The HR54 does not out put 4k over HDMI so it can go anywhere - I have mine connected to My 4K tv & the C61K connected to the same tv I run them both Connected to a AVR - But you can have it anywhere as the mini will Connect to the HR54 over RG6 and HDMI to the Tv 4K TV hdmi port
     
  11. kram

    kram Godfather

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    So I would swap the 44 for a 54 and keep the two 24s? But I’m confused. I have three TVs, one of which is 4K. Are you saying that I can connect both the 54 and the C61K to the 4K TV? Would I be able to retain my 9 tuners? Thanks.


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  12. P Smith

    P Smith Mr. FixAnything

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    • yes, do swap to HR54 and keep HR24s
    • yes, if you wish to - connect HR54 HDMI output to one of inputs of your 4k TV for 1080 max and C61K HDMI output to other input with HDCP 2.2/HDMI 2.0 specs; you can call it HD/1080/720/SD redundancy :) if C61k will go down
    • yes, all 9 tuners still there and functioning as usual
     
  13. WestDC

    WestDC Well-Known Member DBSTalk Club

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    When you call for a 4k upgrade the will install a new RB lnb -that will now allow a total of 22 channels on a single wire -It will also activate the HR54 for 7 tuners + 4 tuners (2 hddrv's) for a total of 11 - the c6k on any mini does not have a tuner so it doesn't count
     
  14. kram

    kram Godfather

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    Thanks for all the advice!

    But getting back to my original issue — the HR24 resetting itself every night — I bought an inexpensive UPS (as jimmie57 suggested) and, lo and behold, it worked!!!! The 24 didn’t reset last night! Many thanks to jimmie57!


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  15. jimmie57

    jimmie57 Hall Of Fame

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    Thanks for the update.
    Note that this is just 1 night. Give it a few days before being convinced.
     
  16. Rich

    Rich DBSTalk Club DBSTalk Club

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    D* doesn't do "new" well, good point.

    Rich
     
  17. kram

    kram Godfather

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    Funny, but I actually was an HR44 beta tester in the Denver area, and I had no qualms about doing it. But there’s just something about using my upgrade to get an HS17, and then being stuck with it for two years. At least the 54 is more of a known entity.


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  18. kram

    kram Godfather

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    Off this morning, too.


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  19. Rich

    Rich DBSTalk Club DBSTalk Club

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    Kinda hard to have qualms when you get the equipment to test without cost, no? Thing is, the guys that do the beta testing know what they're doing, Joe Sixpack is another story.

    Rich
     
  20. kram

    kram Godfather

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    Didn’t get it for “free”. It was time for my upgrade, and I happened to be one of the first in the Denver area to get one.


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