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HR24-500 and HBO Picture Quality

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by davahad, Jun 28, 2010.

  1. Nflguy

    Nflguy AllStar

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    I just wanted to add that anyone dealing with these issues should post them on any social networking site that they belong to. Especially facebook and twitter. If word spreads about this issue it might cause Directv to move faster in fixing it.
     
  2. Carl Spock

    Carl Spock Superfly

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    I watched shows last night on both HBO and HBO2 on my 50" Panasonic plasma. I tried very hard to notice what people were complaining about here. I couldn't see a thing. Sorry. It just isn't there to me.

    I go back to this answer in another thread on this subject. If, when you are raising your garden, all you see are the weeds, you'll never notice the beauty of the flowers. I know it is a terrible answer to those with this problem. All I can say is that it's taken me thirty years to realize the truth in it.
     
  3. johnp37

    johnp37 Icon

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    Likewise, I just don't see it. All my HBO channels look fine on both my LCD Sonys(HR24s) and my LCD Vizios(H24s)
     
  4. Nflguy

    Nflguy AllStar

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    Well, the software update that "bricked" so many dvrs didn't effect 100% of directv customers either. It caused problems for a lot of customers but some were lucky and didn't have issues. In fact in my house one of my hr22-100 dvrs were ruined by that software update while the other hr22-100 seemed unaffected. So I don't doubt that whatever is causing the recent loss of picture quality won't effect 100% of directv customers either.

    btw: The issue is easier to notice on tvs with higher resolution. I can see the screen distortion much easier on my 1080p then on my 720p plasma.
     
  5. Robert L

    Robert L Legend

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    Well, I don't look for it and I never bothered posting either. I knew nobody could answer why, and I'd see hints here and there with other people bringing it up at times. So I knew it wasn't just me. Plus I do have quite a bit of experience with video displays, consumer electronics and even repair, because of family type business that I've been involved with at times.

    Also, no doubt the screen size helps me see it. But with the Pacific I'd seen it on any scream size myself. That was distracting. All that noise moves in steps, its not smooth. Its like a jerk step. I even messed with the frame rate output of my processor but it did nothing as I expected. I was mostly playing, but still anyone that's ever had problems with a HTPC outputting 24p wrong, knows how the video will stutter.

    I mean it really 23.976 and most all blu-ray is that way, but if the exact 24fps is output, you going to end up with a stutter in movement from drop frames. People argue about seeing that also. But of course that's not whats causing this problem. I just find that jerk type noise change weird.

    But I can take the 1080i signal and change it to 1080p/24 to the projector and HBO still has that silly step movement change in video quality.

    Watching True Blood last Sunday, it was there but not as as bad as I have seen it. Far as the other channels, well maybe there a little bit of it but HBO seems to be in a class by themselves. Which is odd considering you'd think they would be one of the best.

    But on a show like Dexter, I really don't see it. I don't count walking up to the screen looking for noise.

    Since some threads here have come up about it, I'm going to look at some other types of displays just to see how they look. I just never bothered before. My projector is DILA, so I can check a LCD panel and also a HD CRT type rear projection. That's three totally different types.
     
  6. Nflguy

    Nflguy AllStar

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    Apr 1, 2007
    my receivers are HR24-100 and HR22-100
     
  7. Steve

    Steve Well-Known Member

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    Anybody seeing the issue on HR20's? If not, I wonder if people are only seeing it on the "3-D" capable receivers (HR21-24). Maybe that new software capability combined with certain displays might have something to do with the issue? Only problem with this idea is it wouldn't explain similar poor HBO PQ reports from TWC and FiOS users.
     
  8. JJEZ96

    JJEZ96 Mentor

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    Apr 21, 2007
    I see it on my HR20 and I have been seeing it since last november.

    JJ
     
  9. Nflguy

    Nflguy AllStar

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    Apr 1, 2007
    Now My hr24-100 is freezing up more. It will freeze during pre-recorded shows. I also noticed that sometimes If i set it to record a show that lasts one hour that instead of one recording I get two. The first recording lasts about 10 minutes and will often freeze somewhere around the 5 minute mark and the 2nd recording is 40 minutes and also will freeze around the halfway mark.


    I'm becoming more and more convinced that the problem behind the drop in picture quality is the recent software updates and there effect on the dvrs.

    I know it's not just a particular tv type since I have different types of tvs and all have the same issue. I know it's not signal strength issue because they replaced my LNB and signal is strong. I know it's not the cables that connect to the dvr because those were tested by about five different techs and each time the result was that the cables had the proper volts.

    The problem now is that if I'm correct and the software updates have wreaked havoc then how the heck do we fix this?????
     
  10. Steve

    Steve Well-Known Member

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    You're probably experiencing more than one PQ issue, tho, because the HBO issue is being reported by TWC and FiOS users as well.

    That said, best thing to do is to keep reporting these issues in the appropriate "issues" thread for whatever s/w version you're running so DirecTV knows there's a problem and can address whatever is under their control.
     
  11. michaeldb

    michaeldb New Member

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    I rerecorded the shows on HBO2HD and they show none of the issues that the shows did when recorded on HBOeHD or HBOwHD.
     
  12. Nflguy

    Nflguy AllStar

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    I have recorded shows like trueblood on all of the HBO HD channels and it's always the same poor quality.

    For those that only have this issue on HBO, you should feel fortunate. All of my channels look like that.
     
  13. Nflguy

    Nflguy AllStar

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    Apr 1, 2007
    I will say that the problem is a little less noticeable on my 720p Panasonic Plasma then it is on my 1080p LCD. That's probably because the Plasma has a lower resolution.
     
  14. davahad

    davahad Legend

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    Going to try recording True Blood on HBO2HD tonight to see if it is any better.
     
  15. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    I did this last week. HBO2HD was beautiful...HBOWHD was a mess.
     
  16. Nflguy

    Nflguy AllStar

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    Directv coming back because both my hd-dvrs are crapping out.

    I told them that one of my dvrs is an HR-24 and I don't want it replaced with a crappy refurb hr-22. They said they don't know what will be on the techs truck but i can refuse a replacement if he doesn't have any hr-24's

    I'm convinced the software update is causing most of the issues. The update happened June 7th or 8th and I first noticed the problem on June 9th. So I asked if the dvr can be set to a previous software. They said no. :(


    I told them that online blogs indicate there are other people with the same issue. The directv rep responded that they had not heard any complaints.
     
  17. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    I was about to ask...

    Have folks seen any change/improvement this week?

    I've been watching Showtime this week...and it seems just HD peachy.
     
  18. marquitos2

    marquitos2 Legend

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    My DVR HR 24-100 the PQ is good, no complaints about any channels. Also the SD channels look pretty good, meaning the unit converter is a good and an improved one, compare to the HR23-700.
     
  19. Nflguy

    Nflguy AllStar

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    Apr 1, 2007
    What kind of tv do you have???
     
  20. Nflguy

    Nflguy AllStar

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    Apr 1, 2007
    Today they replaced my HR24-100 that had been freezing up with a new one. I still have the same poor quality picture. :(

    The techs checked the signal and the cables and said both were fine. They have no idea whats wrong.
     

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