1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

hr24-500 h25-100 whole home issue

Discussion in 'DIRECTV Connected Home' started by intrepid2003, Aug 27, 2011.

  1. intrepid2003

    intrepid2003 New Member

    Aug 27, 2011
    just had installed the hr24-500 and h25-100 whole home system. The tech did not show me how to use the h25-100 to view the shows on the dvr hr24-500 system. I check the whole home status on the h25 and there is no dvr found. tried redoing the network setup but unable to connect to the network. the hd24-500 has internet going into it network port alsohave a 4 port spliter and the swim box. should this be sufficent to view the dvr shows from the h25? if so what can i try to make this work? these devices should have an internal deca from what i have read. Thanks for any tips and help!
  2. Scott Kocourek

    Scott Kocourek Well-Known Member

    Jun 13, 2009
    The HR24 disables the internal DECA whan there is a network cable pugged into it, try removing the wire from the ethernet port and reboot the HR24.
  3. intrepid2003

    intrepid2003 New Member

    Aug 27, 2011
    sweet that did the trick. Would there be any benifit to have the DVR connected to the ethernet network?
  4. Drucifer

    Drucifer Well-Known Member

    Feb 12, 2009
    NY Hudson...

    You need a Cinema (Internet) Connection Kit (CCK). They should have supplied that when you got WHDVR. Or at least informed you that you needed it.
  5. texasbrit

    texasbrit Well-Known Member

    Aug 9, 2006
    Call DirecTV and get the installer back to do this correctly.
  6. intrepid2003

    intrepid2003 New Member

    Aug 27, 2011
    I just went with the choice xtra package, i didnt get the cinema one.
  7. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    Dec 9, 2006
    They're different. Program package doesn't have anything to do with the cinema connection [kit] that you need to have internet access to the whole home DVR service/network.
  8. cadennis2011

    cadennis2011 New Member

    Aug 28, 2011
    you should have got it

Share This Page