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HR24-500 Remote Issue

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by bullitt, Aug 28, 2011.

  1. wahooq

    wahooq New Member

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    ..i troubleshoot directv equipment for 40-50 hours a week x 2+ years...its something we see from time to time
     
  2. Rich

    Rich DBSTalk Club DBSTalk Club

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    I've been using Duracells since they came out. Never had a problem. DC voltage is so much simpler than AC voltage that this should never be an issue.

    Rich
     
  3. F1 Fan

    F1 Fan Icon

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    Aug 28, 2007
    batteries' sole job is to supply DC voltage to the unit. Admittedly it could be the incorrect voltage but other components in the system take care of that. And the reason the components use DC is because they usually work in binary and need to be either on or off.

    A bad battery which is under or over voltage cannot reprogram a remote (trust me on that). It could cause a chip to malfunction if over voltage or current to the chip and made it past the regulator circuits. But if that was the case, simply switching batteries would not fix it.

    Now a bad or fading battery could cause the wrong codes to be sent if there were fluctuations in the dc voltage that did turn off the components while being used but normally this is not going to do what you described. And the problem with this theory is that it would happen more with non-Duracell brands as they tend to fade and Duracell tend to keep the same voltage consistently for this very reason (which is why we used to use them when I was in the military) but they stopped working sooner for this reason.

    Also, if this was a Duracell specific problem it would show up in other batteries as when I last checked they also made other "brands".

    Just because there is a problem with a remote and changing the battery fixed it doesnt mean that the brand of battery caused a problem, and only in Directv remotes and nothing else?

    Secret Service - Battery Division? Sorry I couldnt resist that one :) Don't mind me.

    I have been an electronics engineer for over 30 years - 15 in the military. It really is a physical impossibility for a DC voltage to directly cause those effects.
     
  4. Rich

    Rich DBSTalk Club DBSTalk Club

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    I agree, thanx.

    Rich
     
  5. Richierich

    Richierich Hall Of Fame

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    I agree also Rich and Thanks F1 Fan for the input.
     
  6. wahooq

    wahooq New Member

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    Tulsa, OK
    ok
     
  7. Rich

    Rich DBSTalk Club DBSTalk Club

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    Please don't think we're ganging up on you. We've just never seen anything to lead us to think there is anything wrong with Duracells. And our knowledge base is longer than yours. F1 Fan gave us his bona fides, my experience with electricity is even longer than his. The only difference I've ever seen in batteries is how long they last. I've never had a physical problem with a battery.

    Rich
     
  8. CraterGrillo

    CraterGrillo AllStar

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    One of my guys (I'm at a small electronics design company where we've designed hw and fw for a few hundred customers over 20 years) told me a story about a company that investigated competitor products by purchasing and testing devices and batteries off the shelf from lots of places.

    What they found was that there were instances of counterfeit knockoff batteries being used that were labelled identically to the bigname companies. Those knockoffs were poorly QC'd of course (and illegal), and had much more varied characteristics than the real brandnames.

    So what was described as "duracell" may not have been duracell at all. And a crappy battery when it dies could certainly affect the performance of the remote until the battery were replaced.

    To me this is a valid theory that would explain the experiences of bad batteries. It wouldn't "damage" the remote in any way of course - put in different batteries and it would be fine.

    Just a thought on the subject.

    Steve
     
  9. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I have and often. When I look for a spare, I can't find one. :lol:
     
  10. Rich

    Rich DBSTalk Club DBSTalk Club

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    We have a friend that used to work for a company that checked claims made by manufacturers, might have been affiliated in some way with the UL. Sounded like a really interesting job. I used to enjoy listening to her stories. It's really amazing how alike most products are.

    I can imagine those knockoffs being just a tad shorter than a real Duracell which would make for poor contact by the terminals, but as you said, they wouldn't be Duracells.

    Rich
     
  11. Rich

    Rich DBSTalk Club DBSTalk Club

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    We buy in bulk at Costco. Sometimes we do run into large packages of batteries that don't last as long as they should, but, for the most part, we've had few problems with them. The Kirkland brand, so beloved by Consumer Reports, really suck. One of the few Kirkland items that I don't like, along with the Kirkland answer to "Bounce".

    Rich
     
  12. F1 Fan

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    I have seen physical problems such as when people put normal batteries in battery chargers!

    Sidenote: Please do not try this at home - I am a trained professional and have stayed at a Holiday Inn!

    Also there have been some reports lately of the new iPhone 4GS batteries exploding (one earlier this week)

    In the Navy we also had underwater weapons powered by Salt Water Batteries (once in salt water they activated) which has caused some tremendous small explosions on the ship when they had a problem!

    But I cant see Directv using salt water batteries in a remote lol.

    And like others I buy in bulk (Sams Club) as something in my house seems to eat them (along with one sock!)
     
  13. Rich

    Rich DBSTalk Club DBSTalk Club

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    My wife just was given one by her company and they have a deal with AT&T. She tried to call me from a convenience store about a half mile from my house last night and had to stand outside to make the call. I use my Verizon Droid X in that same store quite a bit and never have a problem with dropped calls. I do like her new phone, but AT&T is pretty awful.

    Was anyone hurt when the 4GS exploded?

    Rich
     
  14. F1 Fan

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    Thankfully no one was hurt but apparently it was on his bedside table close to his face when it started sparking.

    AT&T are famous for dropped calls - 100% of the calls I have had with people that dropped were all on AT&T cell phones.

    Also, what most people dont know is that although both Verizon and now AT&T are on 4G LTE their speeds will never be the same. The speed to the cell tower is the same but Verizon put in fiber optic from the tower to their network and AT&T put in bonded T1s (a T1 is 1.5Mbs speed).

    This is why you see AT&T say on their ads that their 4g is up to 10 times faster = 4-5 Mbs but I have regularly got 19Mbs+ out of my Droids
     
  15. Rich

    Rich DBSTalk Club DBSTalk Club

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    Glad nobody was injured. I had a vision of the battery blowing when someone was using it.

    I really can't understand why my wife's company uses AT&T. Must be a lot cheaper than Verizon from the corporation's standpoint. Shame of it is, it seems to be a really nice phone.

    Much as I dislike Verizon as a business entity, you can't beat their network.

    Rich
     
  16. Richierich

    Richierich Hall Of Fame

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    Yes, AT&T has Sucked for a long time and I have been happy with Verizon ever since I left AT&T and I just got tired of dropped calls and crappy service.
     
  17. Rich

    Rich DBSTalk Club DBSTalk Club

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    It amazes me that people voluntarily subscribe to AT&T.

    Rich
     
  18. Richierich

    Richierich Hall Of Fame

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    Me Too!!! I always ask them WHY DID YOU CHOOSE AT&T and they normally reply that they got a deal but it is NO DEAL is you can't get reception with your fancy smancy Smartphone that can't get a signal. :lol:
     
  19. Rich

    Rich DBSTalk Club DBSTalk Club

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    True, sadly. Uneducated lemmings.

    Rich
     
  20. wahooq

    wahooq New Member

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    Tulsa, OK
    not at al..didmt think you were ganing up on me....no explanation for it either no rhyme or reason...i just know for a fact many times swapping out for another brand has resolved the issue...IDK
     

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