HR24 fast and loud hard drive

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Indiana627, May 6, 2020.

  1. May 6, 2020 #1 of 27
    Indiana627

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    I have an HR24-100 in our bedroom. I've had it for many years with no issues (it was built in 2011). I have a 1TB eSata connected to it. It still works fine but over the last few weeks its internal hard drive will occasionally start spinning really fast and really loud. It does this randomly and not all the time. It will usually stop spinning so fast and so loud if we lightly tap on the top of the case.

    I've ran the short and long smart scans and surface test scan from the built in surface test utility and everything passed. And like I said it still functions fine, but with it being in our bedroom it can get really loud when trying to sleep.

    Any ideas on what the problem is? Is the internal drive going bad? If so, could I put the external drive in it without losing all the recordings on the external drive? Other suggestions?
     
  2. May 6, 2020 #2 of 27
    inkahauts

    inkahauts Well-Known Member

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    First thought, you sure it’s not the fan inside the unit?
     
  3. May 6, 2020 #3 of 27
    Rich

    Rich DBSTalk Club DBSTalk Club

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    It does sound like the internal drive is shot. Yes, you can install the external drive in place of the internal drive. You won't lose any content.

    Rich
     
  4. May 6, 2020 #4 of 27
    Indiana627

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    I don’t think so. The hottest I’ve seen it is 111. Nor does it feel hot. How could I determine if it was the fan?


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  5. May 6, 2020 #5 of 27
    Indiana627

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    How would I swap the drives? How do I open the HR24?

    And would I be breaking any terms of my D* agreement by opening it?


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  6. May 6, 2020 #6 of 27
    codespy

    codespy Go Pack Go!!!! DBSTalk Club

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    Inkahauts is likely spot on with this, regarding your fan. Sure you’re temp is still 111, because the fan still works. That will not last long, and when the fan goes kaput, the IRD will overheat and shut down. The internal drive usually does not ‘spin’ when using your external drive.

    There are two generations of HR24-100’s, and I have each and several of them. The ones that have two 45 degree corners on the fans are the problematic ones. When starting to fail, they will intermittently run at really high speeds and get noisy. I have replaced several of these already, as most of those IRD’s were produced in 2010. That’s 10 years already! I have several spare fans as well for backup, when it occurs with another one. My guess is that’s the type of fan you have.

    Now with the TOS- DIRECTV is not taking back the HR24-100’s when they go bad, and have not for almost two years now from what I remember, and the warranty period is likely gone anyway. I’ll probably get shamed here, but it’s easy to replace the fan with a new one, and the noise will go away. With that, all your recordings on both drives will be preserved. Should you decide to have DirecTV replace the box, all your recordings will be dead except for OTA recordings if you have any.

    Hope that helps!
     
  7. May 6, 2020 #7 of 27
    Indiana627

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    Thanks for all this good info! Maybe you and Inkahauts are right about the fan. It's and HR24-100 made in Thailand on January 24, 2011. Does that help determine which type of fan it has?

    Once determining what type of fan it has, where can I order a new one? I do have a local electronics store here that has lots of parts, I guess I would need some sort of sizing or specs to go by when going there to buy a new one.

    And how do I replace the fan? The only tutorials I've found so far are for replacing the hard drive.
     
  8. May 6, 2020 #8 of 27
    codespy

    codespy Go Pack Go!!!! DBSTalk Club

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    This was my post from Feb 2014-


    I picked up five of them for $41.00 including shipping from a place in China last month. They have since changed pricing to about $14 a piece.

    Part number for the beveled fan on the HR24-100 is JMC 05001A0038. There are 2 different fan models produced in the 24-100. I noticed that a 24-100 MFR'd in 5/2010 has a totally square frame but a MFR date 10/2010 and after is the part number listed above. It appears there are very few new replacements available on the market.
     
  9. May 6, 2020 #9 of 27
    codespy

    codespy Go Pack Go!!!! DBSTalk Club

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    For cover adjustments, there’s plenty on YouTube. I use 6 butter knives to adjust the cover. :)
     
  10. Indiana627

    Indiana627 Hall Of Fame

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  11. codespy

    codespy Go Pack Go!!!! DBSTalk Club

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    Yes- that should be the fan. I would verify the fan inside the unit to make sure it is just that before purchasing.

    Once you see the inside, you’ll see it’s super easy. It’s basically plug and play. Just take a pic before removing the old one to make sure you get the correct direction of air flow.
     
  12. Rich

    Rich DBSTalk Club DBSTalk Club

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    It's in a sleeve, you just slide it out and pull out the connector from the motherboard. Then you put the new one in the sleeve and plug in the cord.

    Rich
     
  13. Indiana627

    Indiana627 Hall Of Fame

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    Thanks for the help everyone. I ordered a fan and it should be here next week. I'm crossing my fingers it's the right one as I only want to have to open the DVR once. I'll give an update after installing the new fan.

    One question: since I'm going to have it open, should I go ahead and swap out the stock 500GB internal drive with my 1TB external drive too? Then I wouldn't need the eSata enclosure sitting out taking up space. My understanding is the internal drive is not being used at all and that all my recordings are on the external drive, correct? So taking out the internal drive and putting in the external drive would not result in any loss of recordings. Any downside to doing this?
     
  14. Richard

    Richard Legend

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    I've replaced the fan twice, in the HR24 I have, I had to order more fans a few weeks ago, waiting for the fans to come in from China (on the proverbial slow boat). HR24 is out of commission in the meantime. I hate this slow POS anyway, would love to replace it with probably just a genie client, but don't want a new 2 year commitment.

    JMC / DaTech 5015-12 Server - Square Fan sq50x50x15, w30x3x3, 12V 0.08A

    Unfortunately, they aren't new anymore, they are used, so no idea what condition they will be in. Takes about a month if you choose normal shipping.
     
  15. codespy

    codespy Go Pack Go!!!! DBSTalk Club

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    Just run it with the cover off out of harms way until the new fan comes, you’ll be fine. And to speed it up, get an external enclosure with a SSD drive. It’ll work like brand new with quick remote response/speed.

    But if you hate the GUI of the 24 but love the GUI of the 44/54, then go with the Genie.
     
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  16. Indiana627

    Indiana627 Hall Of Fame

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    New fan came today, it was an exact replacement. It’s been installed now about 2 hours. So far nice and quiet. Can’t even tell the fan is on unless I look at it (I left the cover off until I knew the new fan was working ok). To start I took the cover off and turned it back on with the old fan and confirmed the noise was the fan and not the hard drive. Now I just have to put the cover back on.

    Thanks everyone for your help!


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  17. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    I love happy endings :)
     
  18. inkahauts

    inkahauts Well-Known Member

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    Excellent
     
  19. codespy

    codespy Go Pack Go!!!! DBSTalk Club

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    Agreed, and all recordings/settings are preserved without having to contact Directv!
     
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  20. jones_hdtv

    jones_hdtv AllStar

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    I have a fan going bad in a hr24 500. Does anybody know where I can get a replacement fan for it?
    Also when I go into more info my internal temperature is saying 32 degrees which I know is not correct because in the house it's 66. Any ideas about this?
     

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