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HR24 - freezing on live and recorded viewing

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by dpreilan, Oct 14, 2013.

  1. dpreilan

    dpreilan New Member

    Dec 20, 2012
    This has been happening for a couple weeks. Watching live or recordings, it acts like I paused it. I can't do anything when this occurs. I have WHV and streaming recordings to another box gets pauses there as well.

    I did the adv diags disk surface scan and it found and fix ~1000 errors. The file system check was ok, but smart tests fail with 3013.

    If my disk is going, would that effect live viewing?

    I have seen this of all channels and my signals are strong.


  2. peds48

    peds48 Genius.

    Jan 10, 2008
    Of course!

    Call DirecTV to request a replacement Receiver/DVR. It's free if you have their Equipment Protection Plan, or within 90-days of installation. Otherwise ~$20 for shipping. Or ~$50 to have a tech come replace it for you.

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