System: (2)HR24 + (3)HR21 + MRV using a SWiM-16 w/Broadband. All interfaces are HDMI. MRV upgrade on 6/3 with two new HR24s. After the DirecTV glitch some of the DVRs required multiple reboots. The problem HR24 was never the same. The front panel is unresponsive except for the RBR. The remote does work. The DVR is locked on 480P, but the system is set to only allow 1080i (native off). It locks up periodically and sometimes is searching for signal. DirecTV had no answer other than to request a service call on Saturday. Questions: Can DirecTV force a re-download of the firmware? I asked and they said no. DirecTV didn't add the capability to lock the front panel for protection from children when I wasn't looking?