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HR24/H24 0x03E0: Issues Only

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Jun 2, 2010.

  1. Jul 7, 2010 #121 of 176
    natgas

    natgas New Member

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    0
    Sep 12, 2008
    I would have to agree; it happened to me twice on an OTA channel; once I switched to non-OTA, the problem went away
     
  2. MISpat

    MISpat Legend

    210
    1
    Apr 21, 2009
    Just like with the other HRxx models I've had, this one will sometimes switch to live TV while watching a DVR'd program for no reason at all, completely ruining my DVD recordings. No one touches the remote, the receiver, or anything else (we're all in bed). I mentioned this to tech support a while back with my HR22 and got some BS about it being some sort of "feature" (as if it were a screen saver or something!) and they aren't going to do anything about it.
     
  3. RAD

    RAD Well-Known Member

    16,476
    133
    Aug 5, 2002
    Dripping...
    I've have had HR20-700's, HR21-100 and currently have a HR22-100, HR23-700 and three HR24-500's and the only time I've had that happen to me viewing a local recording is when I hit a button on the remote by mistake. Are you using IR or RF mode on the remote, maybe getting interferance causing the problem, try switching to the other mode and see if it continues.
     
  4. somguy

    somguy Legend

    170
    0
    Oct 2, 2006
    Tamarac,FL
    I have the same issue on my HR24-500...when I change channels, especially a hd channel, it will immediately freeze or after a few minutes it will freeze. Sometimes non-hd channels will get Channel Not Purchased or Searching for Satellite Signal.

    Isn't all the latest software the same or are new dvr's like the HR24's expected tohave bugs? I thought we were passed all of that?!!
     
  5. STEVEN-H

    STEVEN-H Member

    631
    2
    Jan 18, 2007
    Louisville, KY
    While watching a recored program, on my HR24-500, if I use skip/slip ahead picture and audio freeze. Only way back it to stop program then resume, or change channels and the change back. Also if unit is attached to my Sony Amp. via HDMI the auto HDMI functions of my Sony amp and TV are trashed. Problem with HR24 HDMI handshake continue with Sony equipment.
     
  6. kflow

    kflow New Member

    1
    0
    Jul 11, 2010
    My H24-100 constantly needs to be reset when I turn it on for the first time of the day. The screen is gray and the channel bar comes up then disappears. I can view the menu, list, guide, but now picture or sound. I can even view shows recorded on my receiver. Just no live TV. Any suggestions? It is very frustrating to reset it everyday. Also, any thing set to record will not record when I have to do a reset.
     
  7. MISpat

    MISpat Legend

    210
    1
    Apr 21, 2009
    Nope, it happens while watching a DVR'd program for no reason at all... ... No one touches the remote, the receiver, or anything else (we're all in bed).

    My bet is that if you played back a long program that you had DVR'd (4 hours or more) through the middle of the night and recorded it to DVD that you would eventually see the same issue happen to you. I've heard it from a few other people who transfer recordings to DVD. Most people will never see the issue because they're not watching a Yankee game at 3 AM ;)

    Thanks for trying to help though!!! :)
     
  8. egclone

    egclone Mentor

    73
    0
    Nov 21, 2007
    Johnston, IA
    Well, I was watching the 2nd half of the World Cup final and all of sudden the picture pixelated and then froze and then the HR24 restarted. This is another example of the AM21 and HR24 not playing well together.

    The night before I tried recording the 10 pm news on a local and the record light was on the whole time. My wife wanted to see a story that they were doing that night and would be gone during the news. When she returned I tried to replay the program, but all I got was the message "Do you want to delete this?" I tried resume and play a number of time with no success. This is really frustrating as I never had any trouble with HR20-100 that the HR24 replaced.

    Does the AM21 create problems with recording and viewing programs with other models?
     
  9. t4t3r

    t4t3r New Member

    3
    0
    Apr 9, 2009
    I've also been experiencing this since setting my HR24-500 up over the weekend. Seems like the first power on of the day it needs a quick power cycle to get audio back to all the channels. I power it off each night.
     
  10. Richard L Bray

    Richard L Bray Legend

    119
    0
    Aug 19, 2006
    I continue to have the same problem with the HR24 and AM21 failing to record a program. Once or twice a week I get a total "blank" with immediate message of "do you want to delete this"?
     
  11. techdimwit

    techdimwit Legend

    207
    0
    Sep 23, 2007
    Interesting experience with HR24-500 this morning. Turned TV on and got no programming sounds...just a sort of loud screech - a seriously loud screeching sound. Thought at first my new Sony Bravia was at fault but changed input to DVD and all was well with the sound. Finally did a receiver reboot and the sound was fine. I like the receiver but it has some serious weirdities.
     
  12. camo

    camo Godfather

    1,143
    93
    Apr 15, 2010
    I'm getting no sound with Dolby turned on. If I turn it off I have sound. Anyone else experiencing this. Worked fine yesterday. Only the HR24 is having this issue.
     
  13. RAD

    RAD Well-Known Member

    16,476
    133
    Aug 5, 2002
    Dripping...
    Listening to my HR24-500 via DD audio on now, no problems.
     
  14. camo

    camo Godfather

    1,143
    93
    Apr 15, 2010
    I just did a unplug reboot and cleared mine up also. First time I turned it on all day so not sure when the problem surfaced.
     
  15. bigjohn33

    bigjohn33 Cool Member

    10
    0
    Oct 8, 2007
    my HR24-500 with 0x03E0 doesn't schedule about half the programs I have in the series manager. i've checked and there are no conflicts, it just doesn't schedule them and ergo, they don't record. for the last week or so I've had to manually go in and add shows that should've been added to record automatically.

    i guess i could go in and reload all 34 series manager titles (i'm really trying to not call them 'season passes').

    anyone else having this issue, it's really a pain to go through and make sure everything records as it should.
     
  16. Mockenrue

    Mockenrue Mentor

    33
    0
    Oct 11, 2006
    Two problems noticed so far on the HR24-500:

    1. A column of white (or light colored) pixels along the far left edge of the screen on CBS. A few years ago, this used to be a problem on my HR-20, but some firmware update fixed it, and it has not been present since then. It is present on the HR-24 though.

    2. Several new issues with Home Media streaming via PlayOn over DLNA. First, scaling is not correct when pillar box video setting is present. Wide screen presentations still have black bars on the left and right and the picture is squished in the middle. This did not happen on my HR20. Also, the videos fail to start (requiring retries) more often on the HR24 than the HR20. I also found the video to stutter and buffer more often than the HR20 or my PS3. Very disappointing. I assumed that the better processor would improve the already inconsistent behavior of the HR20, but it seems to be worse. I don't have any of these issues when streaming to the PS3.
     
  17. durian

    durian Mentor

    43
    0
    Feb 9, 2010
    major issues with hr-24 last night!!

    -audio drop outs
    -all hd channels severely pixelated and basically un-viewable
    -the info bar was changing rapidly as if the channel was changing, but i was unable to change the channel.

    i only have one in the bedroom, was going to hook up the second in the living room today but now i'm scared to hook up this POS. what's going on with this equipment? i've spent $400 on two recievers i can't use.
     
  18. Nflguy

    Nflguy AllStar

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    Apr 1, 2007
    I have an HR24-100 and really bad pq problems.
     
  19. Jason Whiddon

    Jason Whiddon Hall Of Fame

    2,314
    34
    Aug 17, 2006
    I have mine set on 1080i full time, and do not see any issues.
     
  20. egclone

    egclone Mentor

    73
    0
    Nov 21, 2007
    Johnston, IA
    Last weekend we were away and so had the HR24 set to record a program on a local using the AM21 on Saturday night. I started to watch the program today and all I get is 3 commercials with the last one having audio dropout. The info shows that it is 1 hour recording, but I can't get past the third commercial at the beginning of the recording. I finally deleted the recording.

    I have native off and 1080i as the only resolution.

    I'm beginning to regret upgrading to the HR24.
     

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