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Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Aug 20, 2010.
Having the exact problem with OTA recording, as are apparently many others.
Given the fact that I "bought" two new HR24s and an AM21 (then had to send my HR20s back to D*), I'm not real happy with the OTA failure. We prefer to use OTA for locals here in Ohio because of the threat of rain/snow fade. However, I'm currently having to also use the HR24 in the den to "double record" via satellite all my wife's favorite OTA network shows. "God help me" if one of her favorites is lost; because the HR24s were my idea.
At least the "whole home" networking allows me to watch den recorded shows on the 65vt25 in the family room.
In closing, it's hard to believe they didn't fix the AM21-HR24 interface with this current software upgrade. Hopefully that doesn't mean it isn't "fixable"!
What model of the HR24 do you have? Wondering if it's all three manufactures with the issue or only one. For me its the HR24-500's that fail.
HR24-500 for me too.
Mine are also HR24-500s.
Thanks, could you please vote in the poll at http://www.dbstalk.com/showthread.php?t=183354 ?
This update caused an audio sync problem with the DLNA streaming service called PlayOn. Everything was fine before the update, but now it completely loses audio sync for every video on my HR24-500. This does not happen on other DLNA devices, and a number of other HR24 owners reported the same problem on the PlayOn forum.
report #: 20100830-3157
Had a strange one tonight. I am at 0x040d and when I powered up the DVR it came up in "SIDE BY SIDE" 3D mode. Which is very strange because the tv does not support 3D mode also it was on channel 242 at the time. I pressed info and menu it came up in both screens, side by side. I pressed chan up several time before it came out of 3D mode. Report was sent after it came out of 3D mode.
Lost channels again on receivers connected to the cascaded 6x8 switch. Lost locals & local sports channel. My SWM install has now been rescheduled twice waiting for DECA parts. Here's what I get:
101 Odd OK
101 Even OK
99 B-Band Odd OK
99 B-Band Even OK
103 A-Band Odd Searching for signal
103 A-Band Even OK
103 B-Band Odd Searching for signal
130 B-Band Even OK
110 Even OK
119 Even OK
Caller ID works for awhile and then it stops working. You need to reboot the STB to get it back.
I rebooted on Saturday afternoon through the setup menu and by last night it had stopped working again.
I'm getting all sats again today. Looking forward to SWM install tomorrow, though.
I've had a HR24-500 for three weeks now. The caller ID has not missed a single call yet. I am assuming you know that if scoreguide or any other interactive service is running, caller ID doesn't show up on screen, at least that is what I have found with every Directv HD receiver I've ever had. When scoreguide is turned off, my caller ID has worked every time so far. I have had to reset my H20-100 receiver once or twice to bring caller ID back.
I've had major problems with caller ID on my HR24, it pretty much never works. It worked fine on my HR20 that was hooked up to the same phone jack and the same TV/receiver setup. And I never use scoreguide or that other stuff so that's not the problem.
RAD's poll shows 19 votes and all the HR24/AM21 issues are with the "500". No issues with the other HR24 models.
Hope D* takes note of this fact and gets us some resolution.
Just in case D* folks are reading this, there's no shortage of people with lockups with HR24's running 0x040D (just as with the previous firmware) connected with HDMI out to Onkyo, Pioneer, and at least a couple of other brands of receivers. Complete audio loss / lockups typically occur after using FF / 30 sec skip. A fairly consistently successful workaround is to send HDMI direct to the TV and send optical/coaxial digital audio out to the receiver. It's also possible that the HR24-500 does not exhibit these problems with HDMI direct to the receiver.
There's a thread here with details: http://www.dbstalk.com/showthread.php?t=182288
+1 on the Caller ID problem.
Yesterday while viewing the HR24-500 list from my HR21, the HR24 suddenly disconnected from the network. Checked it about 20 hours later, still not connected. I had to run the Sys test on the HR24 to get it on the network/MRV functionality. It is a supported config installed by Directv.
Directv, I have to be honest, 40D is really a disappointment as a national release. But I am willing to help.
I got my, hooked to the coax audio and the hdmi straight to the tv, no problems at all with this set up.
While watching a game on channel 662 HD, the unit locked up and then rebooted on its own. The report was generated after the reboot.
H24-100 - No posters anywhere.
Well, this is the software I've had on my HR24-500 for awhile, and its doing random reboots. I haven't seen it do one but can tell by the ring lights. I don't use it much this time of the year, but I haven't seen any nag screen about guide data for awhile, so I doubt that's why its doing it.
I don't have a report number because it would be a long time after it happen so far before I see it. Isn't some others reporting rebooting too often? Sometimes its one day, or 3 days or just whenever. I assume sooner or later it will do it while recording.