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Hr24 - my list is empty

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by scottjf8, May 1, 2012.

  1. scottjf8

    scottjf8 Godfather

    377
    1
    Oct 5, 2006
    Dallas, TX
    All

    I have an HR24 and when we hit list, the list of shows is blank. I've tried RBR and even redid the 02468 download. It works for a while then stops again.

    Should I call D and have it replaced? Or something I can do to fix?
     
  2. Scott Kocourek

    Scott Kocourek Well-Known Member

    9,491
    523
    Jun 13, 2009
    You might as well call DIRECTV, they will have you try a few steps before they replace the receiver but it's worth it.

    Have you checked your history to see when it was deleted?
     
  3. scottjf8

    scottjf8 Godfather

    377
    1
    Oct 5, 2006
    Dallas, TX
    No, I mean, there's NO shows listed at all.. and with Whole Home, I've got probably 100 shows recorded right now. But when I hit list, the frame and everything come up, but the list of shows is empty.

    I even tried from the iPad app selecting a show and hitting "Watch on TV" and it doesn't play.
     
  4. Beerstalker

    Beerstalker Hall Of Fame

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    Feb 9, 2009
    Peoria, IL
    Were there any recordings on the HR24 before this happened? If not it may have just lost the Whole Home connection.
     
  5. dpeters11

    dpeters11 Hall Of Fame

    16,345
    503
    May 30, 2007
    Cincinnati
    Stupid question, and the symptoms may not match this scenario but do you have an external hard drive on it?
     
  6. scottjf8

    scottjf8 Godfather

    377
    1
    Oct 5, 2006
    Dallas, TX
    There's a ton of recording on it

    Nope
     

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