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HR24 problem with installation status

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by ajiuO, Jul 10, 2010.

  1. ajiuO

    ajiuO Legend

    131
    3
    Jun 17, 2006
    I just got my HR24 today.. I pulled an old receiver out. put some b-band converters on the back of the hr24 and hooked it up just as the old one was

    I get to a point that says errors found on both tuners

    99 & 103 both have red X's on odd and even, 101 & 119 both have check marks on odd and even, 110 has a check mark on even and a gray box on odd.

    I went in the other room to check my HR20.. and I get the same thing.


    as far as I know all of my channels were working prior to installing the HR24
     
  2. STEVEN-H

    STEVEN-H Member

    631
    2
    Jan 18, 2007
    Louisville, KY
    [

    I went in the other room to check my HR20.. and I get the same thing.


    as far as I know all of my channels were working prior to installing the HR24[/quote]

    Quick check would be to remove the HR24 and look at the HR20. If it is still bad check wiring and connectors. Are you using a multi switch or just four wires from dish to both HR's?
     
  3. WestDC

    WestDC Well-Known Member

    2,512
    114
    Feb 9, 2008
    Things it could be
    1. Bad wiring,bad connectors outside
    2. Your Dish is out of aligment- Your HR20 would work your NEW Hr24 would not pass waivers-hench the red marks


    Have you updtaed the HR24 Software to the current load? When you see the (hello screen )From the remote) presss 2 4 6 8 and the make sure the box can see all the sat's.

    Most likley #2
     
  4. eandras

    eandras Godfather

    427
    1
    Feb 15, 2007
    Remove the B Band Convertors from your HR24. The BBc's are not required on the HR24. Next lets look at your setup. Please provide the following information:

    Dish Type:
    Switch Type: ( WB68, WB16 or SWM)
    List any splitters in system:
    List all receivers:
    Firmware version:

    List all satellites with transponder Signal Strenghts.


    This will enable someone to help diagnose your issue.
     
  5. texasbrit

    texasbrit Well-Known Member

    5,170
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    Aug 9, 2006
    Sorry, unless you have an SWM system the BBCs ARE required for an HR24. The HR23 is the only DVR that does not use BBCs.
     
  6. Guardian

    Guardian AllStar

    87
    0
    Oct 30, 2009
    H24 or HR24s do not:nono2: require B-Band. I can assure you.
     
  7. bwaldron

    bwaldron Impossible Dreamer

    5,525
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    Oct 24, 2005
    Really? I don't have one, but I'm almost certain that the HR24 does indeed require BBCs for non-SWiM setups -- as texasbrit noted.
     
  8. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

    14,602
    372
    Sep 5, 2006
    Allen, TX
    Yes they do, unless you're on a SWM setup. Everyone who knows will assure you.
     
  9. jasonki32

    jasonki32 Godfather

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    Jan 29, 2008
    Yes they do unless you are a SWM system. It noted in the first look.
     
  10. redsoxfan26

    redsoxfan26 Godfather

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    Dec 6, 2007
    West...
  11. azarby

    azarby Hall Of Fame

    4,126
    15
    Dec 15, 2006
    Only on SWiM installations, Non-SWiM Require the BBCs. The only box that does not require BBCs for non-SWiM is the HR23.
     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
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    Dec 9, 2006
    Please don't assure me as this is completely incorrect unless it's connected to a SWiM, which doesn't use BBCs.
     
  13. Guardian

    Guardian AllStar

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    Oct 30, 2009
    I want to apologize to everyone. I was referencing with SWim and spoke to soon. Sorry guys.... The Guardian was wrong and I admit it:lol:
     
  14. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    "No problem", it's not like we've EVER done this before. :lol:
     
  15. ajiuO

    ajiuO Legend

    131
    3
    Jun 17, 2006
    i was able to get 99 by tweaking my alignment... it was on the signal meter..... 103 isnt even on the meter


    what is 103... all my channels seem to work
     
  16. BattleZone

    BattleZone Hall Of Fame

    8,969
    1
    Nov 13, 2007
    If it isn't on a SWM system, I assure you: you are mistaken.

    H23 and HR23 are the only receiver models that have wideband tuners. And due to the built-in DECA functionality, wideband tuners wouldn't even be possible on the H24/HR24 models, so, yes, they need BBCs when on a legacy system.
     
  17. caadoptees

    caadoptees Cool Member

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    0
    Feb 11, 2003
    Not to hijack this thread but I am having a similar issue.

    I have an HR-24 and HR-21. Both get red 'X's on 99 odd and 103 odd. Nice checks everywhere else (except 110 odd - grey). I get the same results on both with or without my WB68. I have tried re-tightening connections.

    I do get signal strengths on the 99 and 103 with the signal level test. What does the installation status test accomplish? What should I be looking at for these errors?
     
  18. jasonki32

    jasonki32 Godfather

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    Jan 29, 2008
    Not knowing your system, but from the sounds of it you are not on a SWiM system. So are you using BBCs? If you are not, then that is most likely your issue.
     
  19. RobertE

    RobertE New Member

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    Jun 9, 2006
    Typically, the red X indicates that the signal levels for the given groups are below a predefined threshold for your market. Or in otherwords, your signal levels are lower than normal. Your dish needs to be peaked.
     
  20. caadoptees

    caadoptees Cool Member

    12
    0
    Feb 11, 2003
    Sorry, forgot to give that info. It is not a SWM and I do have the BBC's.
     

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