HR2x and R22 0x0290 - Issues Only

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Oct 21, 2008.

  1. t_h

    t_h Icon

    819
    1
    Mar 7, 2008
    This is the same problem I reported a page or two back, and a couple of other people have also seen.

    Just to provide a little more information, when this happens I have no video signal out. The power light blinks when I hit the remote or the front panel buttons. A recording that I had going on continued past when this happened, up until I did a RBR. On the one time this happened, a show was deleted from the now showing list between when the video out failed and the reboot. I was able to go back and watch the show that I put on that caused the failure.

    Mine is an HR20-100, this is an HR21, so it doesnt seem limited to a particular box. Never saw anything like this happen prior to 290.
     
  2. JAYPB

    JAYPB Legend

    266
    1
    May 8, 2002
    +1....I think

    I had this happen to me on 2 different units (an HR20 and an HR21)--I recorded the Redskins game off of 710-1 (I think) on THREE different TV's/Setups because of some D* HD-DVR kookiness on Saturday night.

    So I watch the Skins game about an hour behind real time on Sunday afternoon on 1 tv, and delete that recording....then I go upstairs and check the HR20 to see if the breakups/freezing I was seeing on the HR21 downstairs occurred at the same time on the HR20...and they did. Then I stopped the recording and noticed that there was a 2nd Skins-Lions recording that was (I think) :23 minutes long. So I click on that recording to see what it was...and the HR20 immediately freezes up. Won't respond to remote button presses. Won't respond to button presses on the front panel of the unit...but, like you, I see the power light blink with each button push...and the Blue Ring of Sorrow pulsing off...and on... so I did a RBR reboot...and ran to the HR21 in the bedroom to see if that recording also had the breakups/freezes I saw on th e other 2 receivers...and it did.

    For $hi+$ and giggles I decided to try and "view" the same 2nd recording of :23 minutes in the Skins-Lions folder...and boom...same thing happened. Unit locked up...but on this Samsung Plasma, the "No signal" bounce started popping across the screen...so the TV wasn't even getting anything from the HDMI connection.

    Rebooted that one...and upon reboot BOTH units had that :23 piece of the Skins-Lions game deleted.

    Odd...but not unexpected lately......:eek2:
     
  3. t_h

    t_h Icon

    819
    1
    Mar 7, 2008
    Yep, thats it. That "second recording" seems to be caused when the NFLST signal drops on the channel...the recorder cuts off the first chunk (which is the actual game) and makes a second chunk when the signal comes back (which is just a white screen with the directv sunday ticket logo on it) until it fills out the 4:30 recording slot.

    Mine burfed when I hit 'play' on the folder group containing both files, and after the RBR the second 'empty' file was gone. I was able to play the original file with the game in it, but it was set back to the beginning, not in the middle where I'd left it.

    So exactly the same problem as what I had. Sounds like it may be easily reproducible.
     
  4. Golfman

    Golfman Icon

    921
    0
    Dec 20, 2007
    Reston, VA
    HR21-100
    Diagnostic key #: 20081029-2391

    Watching FNCHD channel 360 while "Seinfeld" was recording off of LIL channel 5 FOX WTTGHD Washington DC. "Pushing Daisies" was scheduled to record at 8:00 pm on LIL channel 7 ABC WJLAHD Washington DC. Live channel switched from FNCHD channel 360 to LIL channel 7 with no notice before 8:00 pm. Both channel 5 and channel 7 were recording and I had to manually stop recording on channel 5 which was in the softpad and then manually switch back to FNCHD. :flaiming

    I thought this was supposed to be fixed. :confused::confused::confused:
     
  5. wolftim

    wolftim New Member

    4
    0
    Sep 26, 2007
    Had two HR22's, unit made in China died after upgrade to 290 . Unit made in thailand is find. Getting replacement sent for China unit.
     
  6. Golfman

    Golfman Icon

    921
    0
    Dec 20, 2007
    Reston, VA
    HR21-100
    Diagnostic key #: 20081029-3FA9

    Just checked TO DO LIST and it contains at the top an entry for JUDGE JUDY-TODAY-4:30PM-5 WTTG and it is now 9:18 pm. The show was recorded on time and has already been deleted, however the HISTORY shows it as CANCELED. :confused:
     
  7. chuck1996

    chuck1996 Mentor

    66
    2
    Jun 28, 2007
    Since getting 0x290 "upgraded" on my hr22-100, I'm averaging 2 or 3 lockups a day, requiring a rbr to clear. Oddly enough, I don't think it is happening spontaneously. The lockups seem to occur after a user input. It could be a channel change, guide button press, or like the last time, pressing the ffwd key. This software version is far and away the worst that I've had in the year we've had our hr2x box. BTW, I've had this hr22-100 just over a week. It replaced an hr20-100 that had the tuner 2 771 problems.
     
  8. dopplerdon

    dopplerdon New Member

    5
    0
    Jul 14, 2007
    Ever since this update (290). I quite often lose sync to my Sony 40S??? when changing channels. It is related to my HR21 only. I have to shut off both units and power back on. Then it is fine. I also noted that when I change channels which are changing resolutions for a very quick moment a garbled screen will display. I almost looks like vertical interlacing with missing bands. Any one else experience this?
     
  9. Fish Man

    Fish Man Godfather

    440
    0
    Apr 22, 2002
    I've had this happen twice on my HR20-100. Suddenly, the box stops responding to the remote or front panel buttons with the following symptoms:

    • No video from any output, HDMI, component, S-Video, or composite.
    • Front panel lights are "weird": The first time, all blue lights (including power) went off. The orange record light remained on. Pressing any button on the remote or front panel made the power light flicker on for a brief instant, but had no other effect. Second time, all blue lights remained as they were and the blue ring went to slowly pulsating, pressing any button caused the power light to flicker off for an instant and come back on.
    • RBR got the box back.
    • The last two or three recordings, that were absolutely intact before the lockup, were gone. But, earlier recordings were fine.

    The first time, the box locked up just sitting there with no one around. The second time, attempting to select a recording from the list to watch appears to have been the trigger. (Screen went black just as "enter" was pressed while a recording in the list was highlighted.) The timing of the lockup could be a coincidence also, of course.

    For what it's worth, my HR20-700 has been perfect since the update.
     
  10. GBFAN

    GBFAN Godfather

    351
    3
    Nov 13, 2006

    Need to add more to the story. After the gray screen event, I set up the recording of Little People Big World for 10:00 and 10:30 since they replay it. We attempted to watch the 10:00 recording last night and the DVR just locked up with a black screen and the blue ring was pulsing as if the DVR was paused. Had to RBR to clear it. It took a long time for the system to recover. Both recordings were no longer there after the reset.
     
  11. VaJim

    VaJim Godfather

    732
    23
    Jul 26, 2006
    Virginia...
    ...so with the list of problems that 290 has.....anybody know if our friends at DTV is doing anything about this??:confused: :confused:
     
  12. crsanders

    crsanders Cool Member

    26
    0
    Jun 27, 2007
    I have noticed a slightly different thing relative to series links I have ... when I tell it to show me "episodes", and there are no future episodes, it shows the current episode alone but in the information it returns bogus information for a complete unrelated program.
     
  13. rahlquist

    rahlquist Hall Of Fame

    1,677
    3
    Jul 24, 2007
    DirecTV is in a continuous development cycle with their hardware. Both to fix issues and enhance features. Bugs that they can confirm and or replicate will likely get squashed.
     
  14. Clever Name

    Clever Name New Member

    2
    0
    Oct 30, 2008
    HR22-100

    I haven't seen this listed yet so I thought I would add my problem. When you flip from one channel to the next (278 to 279 - or - 501 to 206) there is 4 to 6 second delay between channels. This delay is filled with a lovely bright silver/gray screen that completely ruins your night vision if you are going from one dark show to another, not to mention you cannot flip channels because the receiver won't respond until it has waited for 4 to 6 seconds. Bottom line receiver lags so bad changing channels that it is unwatchable. Tech support said this behavior is "normal with satelite service" the first time, then walked me through their preset list of non fixes, then told me that there was "pretty much nothing they could do and I would have to just deal with it" Sounds good Dtv!
     
  15. JeffBowser

    JeffBowser blah blah blah

    2,551
    18
    Dec 21, 2006
    Unwatchable? Do you spend your time watching actual programs, or just channel changes?

    I found when I switched to satellite both the channel lag and the sheer number of channels changed my routine - I quit channel surfing, and now guide surf.


     
  16. Golfman

    Golfman Icon

    921
    0
    Dec 20, 2007
    Reston, VA
    HR21-100
    Diagnostic key #: 200810302BAC

    While watching "Fox 5 News At 5" on LIL channel 5 WTTGHD Fox Washington DC the audio was extremely choppy and difficult to follow. I hit REPLAY a couple of times and the audio cleared up.
     
  17. Tom Servo

    Tom Servo Icon

    979
    13
    Mar 7, 2007
    The channel changes with this release are very slow.

    I just upgraded from a H21 to my first DVR and the tech forced the download of this software before he left. There was a noticeable slowdown in channel change times and menu navigation between 0290 and whatever the box came with.

    And both versions are molassas-slow compared to the H21 that was replaced... And that one got complaints for being slow, too.

    The 6 second delay in changing channels is really aggrivating and I consider it very much a bug with this software release.
     
  18. Clever Name

    Clever Name New Member

    2
    0
    Oct 30, 2008
    I think 6 seconds to switch channels would qualify as unwatchable. I have been with Dtv since 04 and have never had close to a problem like this. Sometimes you want to flip to the game while watching something to just check the score, add that up to 12 or 15 seconds going between the two, pretty sad.
     
  19. Tom Servo

    Tom Servo Icon

    979
    13
    Mar 7, 2007
    Those of you who have noticed audio issues... Has anyone checked to see if the audio preferences were changed? I noticed the SD channel levels were more in line with HD channels when the audio output was set to PCM instead of Dolby Digital.
     
  20. weaver6

    weaver6 Icon

    563
    0
    Nov 2, 2005
    My HR20-100 has been blank the past two days when I got home. No picture, no sound, blank info screen. Entering a channel restores functionality..
     

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