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HR2x and R22 0x0290 - Issues Only

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Oct 21, 2008.

  1. Nov 3, 2008 #281 of 334
    smimi10

    smimi10 Legend

    100
    0
    May 22, 2006
    I continue to experience 771 errors while trying to tune two HD channels at the same time. My email to DirecTV several days ago was answered with a "we are aware of the problem and are working hard to resolve it".

    I've emailed them again tonight asking for an update to my issue.

    I realize it's just TV, but it is frustrating when basic functionality is unavailable.
     
  2. Nov 3, 2008 #282 of 334
    Crunchy

    Crunchy Mentor

    30
    0
    Jul 22, 2008
    HR21-100, recent install

    Sluggish remote, unusable for channel surfing, barely usable guide after new malware upgrade.

    tuner 2 signal strength issue on 101, signal indicator bouncing around from 0-98% and "not acquired". Problem relates to tuner 2, not the antenna or BBC.

    Occasional pixilated recordings, with entire show unwatchable

    Occasonal recording has no sound

    Horrible rain fade but signals are in the mid to top 90's

    programed recordings didn't record

    forced reboots and lockups, lost 18 episodes of House :mad:

    occasional very obvious lip sync problems

    Forced onto HDNET PPV barker while on the signal strength menue and remote unreponsive to exit.

    Test says OTA tuner 1 & 2 "not acquired" but tuner seems to work.


    I hope they go back to fixing problems instead of adding creaping feature creatures.
     
  3. Nov 3, 2008 #283 of 334
    poppo

    poppo Hall Of Fame

    1,958
    15
    Oct 10, 2006

    After the reboot above and all seemed fine, I was watching another HR20. When I came back to this one, I had the dreaded 771 and two black OTA recordings (How I met Your Mother and Two and a Half Men). Did another reboot and both of those were deleted with the same 'unexpected error (2003). I have never had a black recording until now. Actually I have never had any problems like this until now. :nono2:
     
  4. Nov 3, 2008 #284 of 334
    KoRn

    KoRn Legend

    281
    1
    Oct 21, 2008
    New customer and we just had our new HR22 freeze up for the first time. Just watching tv and boom. Freeze. Pressed the red reset button and has been fine. Still having the audio stuttering problem some times. To be fair though with the freeze. It is storming and raining pretty good. The winds are a bit wild as well. So, maybe that is why it happened. Been reading through these forums and see a good amount of people having issues since this new update came out. Is DTV aware of this? Will they send out another small update soon to address these issues?
     
  5. Nov 4, 2008 #285 of 334
    GBFAN

    GBFAN Godfather

    342
    1
    Nov 13, 2006
    HR20-700

    Unable to record Little People, Big World.

    I have had multiple issues with recording this program on TLC. I've already posted the issues of locking up the machine. I recorded the program again last night from 6:00 until 8:00. All the recordings were enabled using the guide. I do not have a series link. We tried to watch the first episode from 6:00 and got an instant KOD. The KOD was also odd in that it kept blinking i.e. it would come and go. I attempted to select Delete but with it coming and going it wasn't working. I had to EXIT in order to get out of that screen. It did delete when I went back to the list. I did not try to watch any of the other episodes. I did do a RBR before the shows were recorded due to the previous issues.
     
  6. Nov 4, 2008 #286 of 334
    Richard L Bray

    Richard L Bray Legend

    119
    0
    Aug 19, 2006
    HR20-100. Must RBR every day or two. Yesterday, we had recorded 4 of the initial episodes of "Raising the Bar" on a TNTHD marathon of the show. HR20"froze" and I did a RBR which extended around 5 minutes into the next episode of "Raising the Bar". HR20 therefore began new episode late but did record it. However, the prior 4 episodes were deleted. You can't believe how "pissed" my wife became because we love the series but we started it after the first five episodes. It was our one chance to "catch up".

    This is my first instance I can remember where I lost something from the "list" when doing a reset.
     
  7. Nov 4, 2008 #287 of 334
    tas3986

    tas3986 AllStar

    109
    5
    Feb 6, 2008
    I have the same problem with a hr21-100. Interestingly, the low levels are only on the 101 satellite with tuner 2. All other sats closely match both tuners. I even swapped the cables, no change.
     
  8. Nov 4, 2008 #288 of 334
    vachief

    vachief AllStar

    73
    0
    Jul 17, 2007
    Through some trial and error I discovered a potential source of the problem. If you remove one BBC (it doesn't matter which), the low levels on Tuner 2 go away. To clairfy, you can remove the BBC from either Tuner 1 or Tuner 2 and the problem goes away. Why this happens...I have no idea.
     
  9. Nov 4, 2008 #289 of 334
    miksmi21

    miksmi21 Legend

    156
    0
    Jan 19, 2007
    Yeah, but what if you are using a SWM where the BBC's are built in? I think i'm screwed.
     
  10. Nov 4, 2008 #290 of 334
    mbuser

    mbuser Godfather

    308
    0
    Jul 6, 2006
    This release still has the exit point bug that the last few have had. I recorded FNCHD at 11:00 PM for one hour, started watching and fast forwarding at 11:15. At 11:30 I cought up to live TV and exited at that point without going back a few seconds. When I went back into this recording this AM, it resumed at the beginning of the program instead of at the point that I exited. The software is not saving the exit point when you exit at the current end of the recording.

    Other than that, this release has been very solid for me.
     
  11. Nov 4, 2008 #291 of 334
    HarryD

    HarryD Icon

    597
    0
    Mar 24, 2002
    Lehigh...
    Anyone have only one tunner plugged in... I have a HR21-700 and this 0x0290 is killing me./.. pixelization everywhere
     
  12. Nov 5, 2008 #292 of 334
    Soprano

    Soprano New Member

    2
    0
    Jul 21, 2002
    I have this same issue. This is getting ridiculous. Does anyone know if CE from last week corrects this issue? I think I'm installing the next CE on Friday to see, I've got nothing to lose....
     
  13. Nov 5, 2008 #293 of 334
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

    37,060
    287
    Jun 18, 2006
    I'd like to remind you, this thread is for issues with 0x0290. Please do not discuss "CE" or the Cutting Edge forum outside of that forum.
     
  14. Nov 5, 2008 #294 of 334
    captcab_99

    captcab_99 Cool Member

    15
    0
    Feb 3, 2007
    Same here, can't pick single tuner, dual tuner is grayed out. Last week running Satellite Setup seemed to fix the 771 errors temporarily but there back this week and it's driving me nuts. Directv should be compensating us for dealing with this nonsense.

    HR21-700
     
  15. Nov 5, 2008 #295 of 334
    chris8796

    chris8796 AllStar

    52
    0
    Aug 19, 2007
    HR20-100 (2)

    Several times now the remote response has become sluggish and the system eventually it locks up. I believe it happens most often when using the miniguide (blue button). It has the same symptoms, the show info at the top of the screen will change with the up/down, but the bar at the bottom of the screen stays the same (froze on one channel). It occurs for my GF much more often than myself, I tend to use the full guide, while she uses the blue button.
     
  16. Nov 5, 2008 #296 of 334
    CalypsoCowboy

    CalypsoCowboy Cool Member

    13
    0
    Jan 7, 2008
    My wife is pretty upset at this whole 771 fiasco. Maybe that is what we need, more women calling DirecTV upset.
     
  17. Nov 5, 2008 #297 of 334
    IMN80

    IMN80 New Member

    1
    0
    Nov 5, 2008
    Not to pile on, but I had the same issue, and after calling DirecTV I'm thinking it has happened quite often since the October updates. I was on the phone for maybe 3 minutes, said that it seemed the HDMI output went out and they just sent me a new receiver (HR22 to replace my HR20). Hooking it up tonight, hopefully everything will be back to normal!
     
  18. Nov 5, 2008 #298 of 334
    CliffV

    CliffV Legend

    259
    0
    Jan 24, 2006
    I just watched my first 1080p/24 movie. It was unacceptable. Here's the scoop:

    The movie was "Final Draft" that I downloaded via VOD. I downloaded it onto my HR20-700. My TV is a Samsung HLT-6189SX.

    The HR20 successfully negotiated 1080P with the TV without cheating by falsely hitting INFO. When I played the video, the TV correctly displayed that the source was 1920x1080@24Hz and the HR20 had both the 1080i and 720p LEDs lit. However, the picture was substandard. There was tearing in the lower 2 inches of the picture. Also, the whole image appeared jerky. The jerkiness is what I'd equate as a low frame rate. (I know that sound like a funny thing to say.)

    I then tried viewing the video with 1080P diabled. When I played the video, the TV displayed that the source was 1920x1080ix60Hz and the HR20 had just the 1080i LED lit. Much better. Both of the above problems disappeared.

    I know this might be a problem with the TV. I thought it was worth noting anyway.

    The only other thing I noticed is that the volume on this video was quite low. I had to run the volume at a good 12db louder than I normally run it.
     
  19. Nov 5, 2008 #299 of 334
    gmidkiff

    gmidkiff Cool Member

    26
    0
    May 8, 2007
    Since the update to 0x290 on my HR20-100, I periodically lose GAC (Ch 326). It either pixelates badly or I get 771 error.

    Also, my local NBC station (Ch 4, Columbus OH) has lip sync problems and short pauses. I have restarted receiver several times but does not help.

    None of this was problem before the update. Anyone else have anything like this?
     
  20. Nov 5, 2008 #300 of 334
    BluGamma

    BluGamma New Member

    5
    0
    Nov 2, 2008

    This is exactly the same issue I described in my post above. You are the only other person I've come across who has the same issue. I thought it might be my TV, but people over at AVS with my same combination (Samsung LN52A650 + HR20-700 via HDMI) are reporting playback without any issues.

    Do you happen to have an external eSATA drive as I do? That's the one variable that the people over at AVS did not have that I do.
     

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