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HR2x and R22 0x0368 - Issues Only

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Oct 22, 2009.

  1. Oct 30, 2009 #41 of 218

    VaJim Godfather

    Jul 26, 2006
    IMO..they still haven't fixed the way the remote fails to recognize channels with multiple numbers, i.e. 362. This morning I tried to change the channel using the remote keypad and the reciever (HR-21-700) would go with the first number I punched in. I did notice that this was while a recording was going on in the background. Not sure if this had anything to do with it. Ended up entering one digit and moving up from there. After that, it seemed to work fine. They need to FIX the remote problem rather than keep adding extra goodies to the reciever. Goodies that a lot of folks never use. I would think more people use the remote keypad to change the channel than some of the stuff they've added over tha past few months. The HR's in general are becoming way to bloated and sluggish. In my house I'm running out of time for I keep telling my wife.."wait until the next update." She's ready to throw the remote in the trash and call DTV for a NEW one. Does DTV read these posts??:confused:
  2. Oct 30, 2009 #42 of 218

    patsrule316 Legend

    Sep 28, 2006
    I got the download yesterday on my HR20-700 and HR21-700. I woke up at 4 in the morning, looked at my list and saw the wieredst thing!

    the HR21-700 had recorded three seperate showings of Monsters vs. Aliens 1080P like it was a series link. I deleted all the recordings without watching them. I double checked and I definitely did not have a series link for Monsters vs Aliens. I have no idea why these recorded, they weren't in my to-do list, or series link. I just hope they don't try to charge me for them.
  3. Oct 30, 2009 #43 of 218

    pappasbike Godfather

    Sep 19, 2006
    I got the exact same thing. Three Monsters v. Aleiens. What I'm thinking is that now it will list DTV's PPV picks in the one list where before you tabbed over to see the movies that they had predownloaded to your box or went to menu under On Demand to see DirecTv Cinema and looked under "Our Picks" to see those movies. There always used to be a list of 10 that they had preselected for you. With the update I guess those movies are gradually filling in. But why it would have selected 3 separate showings of the same movie I have no clue.
  4. Oct 30, 2009 #44 of 218

    tthunder38 AllStar

    Apr 24, 2008

    Same here....never had problems with rerun recordings but now have a box full, especially It's Always Sunny
  5. Oct 30, 2009 #45 of 218

    miles Cool Member

    Aug 31, 2007
    Same here on all three of my DVRs. The folder has 3 recordings indicated with zero minutes. I hope when they fix this and they don't wipe all my recordings in the process.
  6. Oct 30, 2009 #46 of 218

    Impala1ss Godfather

    Jul 22, 2007
    I got the 368 update 2 nights ago.

    First, I have a program recorded every day from 6-9am. The last two mornings it has only recorded 1:43 of each show. In Recordings menu still shows 3 hr recording setup.

    Second, I also has 2 1080p Monsters vs Aliens recorded last night. I never ordered, nor would I ever order this kind of movie. I called Customer Service thinking I had been charged for them, but had not. CSR had no idea what was going on.

    Obvious problem in new download.:mad:
  7. Oct 30, 2009 #47 of 218
    Lee L

    Lee L Hall Of Fame

    Aug 15, 2002
    I called also and the CSR did say they were having a problem with the PPV of Monsters V Aliens. (she asked me if that was it when I said I had a PPV recorded) She assured me that this is all a glitch they were working on and they were not planning of putting PPV movies in the list going forward, for what that is worth.
  8. Oct 30, 2009 #48 of 218

    paulh Godfather

    Mar 17, 2003
    HR23. I got 0368 yesterday (noticed my blue light) In the evening I was watching a recorded show, then at 11, I went to watch my 10:00 news that I have a series setup. I was stunned to find out it did not record, so I go to manage recordings:
    Series manager still shows "News 25 Nightside" as series #1. I can "view Upcoming" and the episodes are there, but none are set to record!
    Series options are set to record both.
    But I notice the Series manager menu for this series is different than other series. I only have:
    "Series Options"
    "View Upcomming"

    On my working Jay Leno series, "View Upcoming" menu has:
    "Episode Options"
    "Series Options"
    "View Upcoming"
    It still recorded Jay Leno (on the correct tuner a minute before)

    So, I go to guide, find the next news to set to record. Click once, gett the record button, click record again, Record icon goes off, 0368 will not let me record a series!. So I decide to setup a series on the sister station (abc) that shares the same newsroom, click record, standard record icon (and tip says to click again to cancel), click again, nothing! Now there are 2 series I cannot record.
    So I try my CBS news, and it does allow a series record
    (click once, record, record next time gives me a series icon). I do not like my CBS news team, was 0368 coded by someone with Nexstar (they own my local CBS)stock?
    How am I supposed to fix my series?
  9. Oct 30, 2009 #49 of 218
    Lee L

    Lee L Hall Of Fame

    Aug 15, 2002
    One other issue that I see is apparently the Welcome screen you get when accessing the list or menu for the first time seems to be from the last release and does not mention the menu changes we are seeing, onyl the TVMail thing which was changed before.
  10. Oct 30, 2009 #50 of 218

    CenturyBreak Mentor

    Feb 28, 2007
    Sadly, the major OTA buffering/recording issue that started with 34C is still there in 368. This is also discussed in the "HR20 OTA Recording Problems" thread.

    The gist of it is, recording and buffering on some OTA channels is completely fubar. Locally with Fox OTA, once you pause, the buffering process kills the video: it either jumps back to the beginning of the buffer (not the point of the pause, but the actual beginning of the buffer) or forward to live video.

    Similarly with recording from Fox OTA, we get a few seconds of video, then breakup, then a jump to 'keep or delete'.
  11. Oct 30, 2009 #51 of 218

    MattDing AllStar

    May 11, 2008
    I received the update 10/29 around 3:00am.

    Still having major problems with random freezing of all recorded content, including buffered "live" TV. Problem seems worse when there are multiple HD programs recording but it will happen when nothing is being recorded as well. It's very frustrating and borders on unwatchable.
  12. Oct 30, 2009 #52 of 218

    vfr781rider Legend

    Jan 14, 2007
    Gladeville, TN
    Why does Direct have to go NR with crap like this?! The only problem I had with the previous release was that most all recordings had a spot or three in them where the video would break up and the audio would drop out. Annoying yes, but not a show stopper. Now my HR20-700 is so unresponsive to my remote as to be practically useless. I've already had to reboot twice which fixes it for a bit, but not for long. Please, DirecTV tell me I'm not going to have to reboot both of my HR20s every other day now until the next NR comes out?!
  13. Oct 30, 2009 #53 of 218

    Kojo62 AllStar

    Aug 9, 2007
    PA, USA
    I can also confirm the mysterious 3 instances of Monsters vs. Aliens in my playlist, mine on an HR20-100. I deleted them.

    The only other problem I have noted so far is that my TV Apps no longer work. I was having a problem where I'd lost the ability to add and delete apps before the update. But now, they no longer come up at all when I hit the right arrow. Have they been discontinued as a feature?
  14. Oct 30, 2009 #54 of 218

    ejd AllStar

    Aug 19, 2006
    I just tried setting a series recording for Sky Sports News on Fox Soccer, and am not able to do it. I can only set up a single recording.
  15. Oct 31, 2009 #55 of 218

    ATARI Hall Of Fame

    May 10, 2007
    In addition to the 3 bogus MvA PPV recordings that everybody else seems to have, and in addition to my local news cast series link no longer working (which some others have reported), I am also unable to get caller ID to work. Tried turning on, then off, then reboot, then on/off/on, but the phone rings and nothing is displayed.
  16. Oct 31, 2009 #56 of 218

    pzieger Cool Member

    Jun 2, 2007
    All of my 4 HR-20's recorded multiple copies of Monsters vs Aliens.
    In case they don't fix right away I tried to prevent it by setting Parental Control of $0 limit on all PPV. Will post if it doesn't work. Won't know if it does work if they fix it beforehand.
  17. Oct 31, 2009 #57 of 218

    Syzygy Hall Of Fame

    Dec 5, 2005
    That's funny. My Caller ID started working all by itself one day a few months ago, under 0x0312. I had enabled it earlier, but I got no popups. Now I get them all the time, with 0x0312, 0x034C and 0x0368.

    It might have had something to do with whatever other Caller ID devices (besides my HR21) were attached to the phone line.
  18. Oct 31, 2009 #58 of 218

    GeorgiaBill New Member

    Oct 18, 2009
    Matt, I'm having that same problem with 034C, and have been hoping the NR would solve it.

    I don't watch live TV and am no longer able to watch recorded or buffered TV.

    Maybe I can dust off my old VCR? I might try an external HD and see if that changes anything.

  19. Oct 31, 2009 #59 of 218

    christo76 Godfather

    Sep 12, 2006
    HR20-700 is incredibly slow. 5-6 seconds for the Guide to come up.

    TVApps do not work, then again they have never worked.

    Also, twice seen an odd glitch where the live TV did not shift to the small window. Once during GUIDE and once during MENU. Basically they entire Guide/Menu screen was translucent and the live show played behind it, just like TIVO systems. I have a pic of this but don't remember if I have any online accounts to place it. IF needed I can post it.

    BUT MY BIGGEST ISSUE IS THE RESPONSE SPEED!! I am sorry if everyone else has been slow, but don't go screwing me over to fix it. or if you do, you better discount me for actively punishing me for having an older HDDVR.
  20. Oct 31, 2009 #60 of 218

    tthunder38 AllStar

    Apr 24, 2008
    Local news is no longer set to record Monday thru Friday. Kept the weekend editons but deleted upcoming weekday editions. No option for recording series so I had to set up manually Monday thru Friday. This is on two HR 20/700's. The program is still showing up in the Series Manager but with
    (0) showings set to record.

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