HR2x and R22 0x03DE/0x03DF: Issues Only

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, May 20, 2010.

  1. May 27, 2010 #21 of 137

    puckhead Legend

    Sep 21, 2007
    HR20-100. Day after update, noticed the most recent HD channel additions had been removed from custom favorite list. Added them back without issue. Will check tonight to confirm no other issues.
  2. May 27, 2010 #22 of 137

    AndyHi New Member

    Nov 23, 2007
    got the update yesterday (HR21/700)

    Now my clock and guide data is also reporting as an hour off.
    I went into the system settings and found the clock says TimeZone Auto(Pacific) DST is Auto (No). Pacific timezone is correct, but DST should be Auto (Yes) ??

  3. May 27, 2010 #23 of 137
    Mark Jay Jones

    Mark Jay Jones Cool Member

    Oct 2, 2007
    This is a non-issue, as something that worked previously is now fixed. No mention of this in the release notes.

    TVApps worked for me for a few months back last fall, but stopped working with one of the updates (January '10?). I kept getting the dreaded "error with this application. (3)". I do have a Dlink WiFi-N router DIR-825, but never tried the Enable DNS Relay setting as others have suggested in other threads.

    On Wednesday, 26 May, I got the new firmware upgrade 0x03DE for my HR21-700.

    TVApps now works perfectly! They must have fixed something, as I definitely didn't change anything in my network configuration.
  4. May 28, 2010 #24 of 137

    Jacobe64 New Member

    May 28, 2010
    My HR20-100 received the upgrade at 7:00 p.m. last night, and now I get a blank gray screen when I tune into any channel with a definition of 720 and 1080. I noticed this last night, tried a reset, and fiddled with the cables in the back as instructed to by customer support. Has anyone had this issue? Has it been resolved? They won't have a technician out for a week!
  5. May 28, 2010 #25 of 137

    MikeW Hall Of Fame

    May 16, 2002
    R22-100 got the update last night. The unit was very slow to respond and had jerky video and audio drops. Reset it now and will have to check again tomorrow. It has been stuck on Step 1 of 2 for quite some time. The fan seems to be blowing much warmer than it was a couple of days ago.
  6. May 28, 2010 #26 of 137

    hdtvluvr Legend

    Mar 1, 2008
    What is the difference between ...DE and ...DF other than the ...DF is for HR20's and ...DE is for the other HR2x's?
  7. May 28, 2010 #27 of 137

    MikeW Hall Of Fame

    May 16, 2002
    R22-100 took more than 45 minutes to reboot last night. I left it on Step 1 and went to bed. This morning, it is working fine.
  8. May 28, 2010 #28 of 137

    cadet502 FHNSAB

    Jun 17, 2005
    I've got an issue with the 3a8 release on two receivers. Sometime shortly after 5/20, two boxes on the previous NR lost all their series links. Not a huge problem, as they were backup recordings and a few things the boy watches. Both boxes have been on the NR since March 11 when it rolled out. The new NR has not hit any of my 4 boxes yet. AFIK, no power outages, and no one else in the house really knows how to reset boxes.

  9. May 28, 2010 #29 of 137

    djrobx Godfather

    Jan 26, 2009
    Has anyone else lost the CALLER ID popups?

    Our HR22-100's are getting caller ID info (shows the info in history) but neither of them will alert us when someone calls.
  10. May 29, 2010 #30 of 137

    captainjrl Legend

    Jun 25, 2007
    Internet connection lost on HR20-100, however MRV is working fine
  11. May 30, 2010 #31 of 137

    shmengie Godfather

    Apr 12, 2007
    City of Angels
    might as well throw my hat in the ring: yes, horrible, horrible intermittent stuttering of any time-shifted material. i was sure my hd was dying until reading this.

    otherwise i'm ready for 3d! well, i'll have to get a new tv. and a 3d-ready bluray player. and some glasses. and some content. but, other than that, i'm ready.

    so, thanks d* for making my box 3d-ready and at the same time, ruining my tv-watching experience!
  12. May 30, 2010 #32 of 137

    azphi AllStar

    Apr 1, 2004
    I recorderd the Stanly Cup game one yesterday. This morning and I go to watch the game but, the recording did not take. It just showed a white screen. This is the 1st playback problem I've had with this box, I can only assume that it was caused from the new software.

  13. May 30, 2010 #33 of 137

    adamson Godfather

    Nov 9, 2007
    Houston, TX
    Why can no one confirm if this release has been halted?? Firmware checker shows this release no longer in stream, so I guess I need no anouncement but still. I have e-mailed, called, and end result e-mail from them "no support" because of Unsupported MRV. What about the studdering and shaking live tv that comes with this fabulous software version?? No Support???? I got words for you Directv big time. And yes this has made others ethernet enabled MRV degrade much much. Maybe Earl you have an answer to this please. Are west coasters stuck with this until a fix???
  14. May 31, 2010 #34 of 137

    bpratt Godfather

    Nov 24, 2005
    Salt Lake...
    Looking at all the reported problems with this version makes me wonder if the problems are HR2x model dependent. I received 3DE about a week ago on my two HR21-700 and this seems to be the best download I have ever received. I have no studdering or audio problems on anything, including live or recorded OTA and the double button press problem is much better. Also, the response time is great.
  15. May 31, 2010 #35 of 137

    Syzygy Hall Of Fame

    Dec 5, 2005
    HR21-200 here; no 3DE yet, which is good.

    If they've stopped rolling it out in order to make other models behave better, the chances are pretty good that their "fixes" will make our HR21s behave worse. ;)
  16. Jun 2, 2010 #36 of 137

    hmbay New Member

    May 15, 2010
    Was wondering what was the matter with my HR21-700 until I saw this thread. Received the updated firmware on 5/27 and since then have had striping on fast forward or commercial skip and other video quality issues, including stuttering/jitters. Weirdest problem was having the picture drop a few pixels such that I could see what looks like a data band at the top of the screen (I presume it is something like that). I guess they had to rush the 3D out for the World Cup.

    On the other hand, I haven't yet noticed an audio dropout which had gotten so bad that they seemed to be timed to coincide with critical dialogue. And the guide is updating properly (it wasn't for about a month or so before the upgrade). Also, I do use an eSATA drive and I've had no problems with it through a few generations of firmware upgrades.
  17. Jun 3, 2010 #37 of 137

    byronmphillips New Member

    Dec 19, 2007
    Got update at 3:29 am. all signals on all satellites 90 and above; however, all hd channels displaying gray screen. anyone know of solution for this issue? HR20-700 working fine until i got update.
  18. Jun 3, 2010 #38 of 137

    andunn27 Legend

    Sep 24, 2007
    Got the update today and I noticed right away the guide is slow and response between pressing the button on the remote to something appearing on screen in slow. This did not happen with the software before this update. Hopefully Directv will fix this in the next software release.
  19. Jun 3, 2010 #39 of 137

    PhilipDC AllStar

    Aug 16, 2006
    Got the update on my HR24-500 early Wednesday morning--dumped my To Do list and Season Passes.
  20. Jun 3, 2010 #40 of 137

    AirShark Legend

    Oct 28, 2006
    I just noticed that my Caller ID is no longer working as well. Going to try a reboot to see if that helps.

    I already disabled/re-enabled Caller ID and during an incoming call it told me something like to contact my local phone company to sign up for caller id...incoming call.


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