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HR2x audio dropout or sync issues

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by gcisko, Dec 6, 2007.

HR2x audio issues for you? Dropout or sync...

  1. YES

    0 vote(s)
  2. NO

    225 vote(s)
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  1. Scott J

    Scott J Legend

    Feb 13, 2007
    I would agree that Frank TV generally has sync issues and that frequently our passion for having problems fixed is influenced by our wives. Polygamy, not for me!
  2. LI-SVT

    LI-SVT Icon

    May 18, 2006
    The only sync problems I have SEEM to be from the source.
  3. Cable_X

    Cable_X Godfather

    Nov 12, 2007
    HR21-700 (firmware 18f) audio sync issue - the other night on Showtime HD - terrible!
  4. Hey_Hey

    Hey_Hey AllStar

    Aug 23, 2006
    I have an HR20-700 and audio drops out for about 20 seconds 5 minutes before the end of every show on the satellite version of KGO San Francisco ABC affliate channel 7. The dropout does not happen when I watch the same show with my HR10-250 using the OTA version of the channel. (Have not tried the OTA on the HR20-700).
  5. cweave02

    cweave02 W4SKO

    Oct 12, 2007
    I have problems when playing a recorded show. Sometimes if I stop, then resume play, it fixes itself.
  6. captainjrl

    captainjrl Legend

    Jun 25, 2007
    I did not have sync issues when I first got my HR21 back on 11/10. Have had them recently (last 2 weeks or so) on recordings of Dirty Jobs off of Discovery Channel.
  7. inazsully

    inazsully Icon

    Oct 3, 2006
    Major sync problems, recorded and live. Last night, I, Robot on FXHD was unwatchable and Everybody Loves Raymond on TBSHD is terrible 100% of the time. After almost 12 years with "D" I may have to start looking elsewhere. Not so much because of this problem but the lack of response and acknowledgement regarding this problem.
  8. rendar

    rendar Cool Member

    Dec 6, 2007
    This is the issue that brought me to this forum. We have at least one dropout on virtually every program, and lip-syncing issues on a handful of programs a week (just last night both 30 Rock and Scrubs were off).
  9. islesfan

    islesfan Hall Of Fame

    Oct 18, 2006
    I get both dropouts and sync problems, any I am using DVI, so the sound is not affected by possible HDMI problems.
  10. Kansas Zephyr

    Kansas Zephyr Hall Of Fame

    Jun 29, 2007
    I don't see as many audio sync issues now. But, they are still around. I've had no dropouts, so far.

    Who knows if it's the programmer's or D*'s issue to start with? Is anyone able to compare those channels/programs with a neighbor that is using another provider?

    For a while Mythbusters on Discovery Channel HD, either live or DVR, was unwatchable. But, that seems to have been corrected.
  11. lowgolfer

    lowgolfer AllStar

    Dec 8, 2006
    Seinfeld on TBS yesterday was terrible for out of sync.

    When my daughter comes home, she usually comments on the out of sync problem.
  12. cartrivision

    cartrivision Hall Of Fame

    Jul 25, 2007
    Except for "Frank TV" on TBS (which I commented has never been in sync), I don't ever watch TBS, so yesterday I just tuned by TBS a couple of times and both times it was out of sync.
  13. TreyS

    TreyS Legend

    Aug 22, 2006
    I too have audio sync issues.

    I've had the HR20-700 since Oct and never noticed a problem with my old TV and Component connection. Just got a new TV and now use the HDMI for video only and optical for audio. Sync issues on different channels, not all.
  14. PhatHD

    PhatHD AllStar

    Oct 27, 2007
    I also have audio sync issues. Real bummer.
  15. georgecostanza

    georgecostanza Mentor

    Jan 10, 2005
    On both my HR20's, I've had audio sync issues on MPEG4 channels for a while now. Greys Anatomy was so bad last night, the person who was i was hearing had finished their sentence already. I did call DTV and they said it was a "known issue" and they were working on it. I also get a complete audio dropout that can only be fixed by putting the box in standby and then turning it back on. Also I've had video lockup that can only be fixed by a reset. These NDS boxes are the biggest POS i've ever had, please please let Tivo develop an MPEG4 box for DTV!!!!
  16. IcEWoLF

    IcEWoLF AllStar

    Jan 14, 2007
    I have the same problem, I have an HR20-700, several audio droupt on some channels.
  17. chieffan

    chieffan New Member

    Nov 18, 2007
    I have HR 20-100 and in just the last 2 to 3 weeks have been having short audio drop outs that sound like they are blocking words. Having terrible sync issues that are sometimes fixed by trick plays (3 seconds replay or pause) and sometimes nothing can fix it. We watch mostly HD channels and recorded shows , it happens on both. This is starting to get really frustrating now. :box: .
  18. radamo

    radamo Legend

    Nov 13, 2003
    I have audio sync issues about 25% of the time now. I get drop outs during almost every Mpeg4 show I watch. Really just amazing how distracting it is...

    When you call Dtv they act like they never heard of it before. I am beginning to think I should just cancel it all and rent the tv shows from Netflix a year later.
  19. Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

    Nov 15, 2005
    I voted no as relates to my national release software. Very occasional dropouts that are more to do with the source and I've experienced them directly OTA to TV, thru HR10, and thru H20/HR20. I haven't really seen a major difference there.

    (That said CE stays in CE...)

    Happy Holidays!
  20. CCarncross

    CCarncross Hall Of Fame

    Jul 19, 2005
    Another awkward poll.

    It needs clarifier's and dealing with separate issues.
    How about more like:

    Frequent audio dropouts, frequent audio sync issue
    Occasional of both

    of course there would need to be several additional choices based on the possible combinations, without it, it becomes close to meaningless.

    And then, if these same issues are happening OTA on the same locals D* is providing LiL, then its not D*'s fault....Like Tom mentioned above. I also voted no.

    Recommendation: All Polls should need Mod approval b4 posting
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