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HR2x/H2x/R22 0x3DE/0x3DF/0x3E0/0x3E4: Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, May 20, 2010.

  1. May 26, 2010 #61 of 193
    Athlon646464

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    If your receivers are authorized for the update, won't they update again tonight?
     
  2. May 26, 2010 #62 of 193
    adamson

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    Back up and running again, ALL receivers working fine and ethernet MRV. For God's sake stop the update DIRECTV. FYI it effects playback from originating DVR too folks/pixelates MRV via ethernet.
     
  3. May 26, 2010 #63 of 193
    billsharpe

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    What I'd really like to see in MP3 support is the ability to play music from a USB stick inserted in the front panel of the receiver. That's a powered port as I can recharge my Samsung MP3 player using it, but that's about all I can do.
     
  4. May 26, 2010 #64 of 193
    Doug Brott

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    Ah, this indicates something is wrong with the configuration. Maybe the dish has fallen out of alignment, trees in the way or possible the LNB is failing. The phone line is not an issue to be concerned about (obviously), but you need to call DIRECTV and give them this information so that they can take corrective action. It is more likely that those issues are what is causing you trouble than the software update.
     
  5. May 26, 2010 #65 of 193
    RobertE

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    43 Installation Verification Failure. Caused by low signal or distribution problem. Troubleshoot cause of low signal.

    45 Guide data Issue – No guide data received in over 24 hours Possible distribution problem, incorrect ODU selection or signal blockage to one or more satellite locations.

    72 No phone line detected Troubleshoot phone connection.

    Fix 43 & 45 and your problems should go away.
     
  6. May 26, 2010 #66 of 193
    tivoboy

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    I'm sorry to say it, but it is not very likely that the dish alignment is causing this issue. The dish alignment issue has been a SLIGHT problem for months now, only popping up very infrequently. The reboot, channel change problems, inability to play back legacy content is NEW since last night. Same time the SW update occurred, prior to that, no problems since the REPAIR update in March. Come on Doug, you know better than that.
     
  7. May 26, 2010 #67 of 193
    Doug Brott

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    Hey .. make of it what you will .. DIRECTV has helped you out by using your receiver to tell you EXACTLY what is wrong. Correct the problem and be happy .. don't correct the problem and continue to complain. It's pretty simple actually.
     
  8. May 26, 2010 #68 of 193
    Doug Brott

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    I'd suggest the same thing I suggested earlier .. at least as a first step.

    When you upgrade again (probably tonight, but perhaps later), press & hold {INFO} to see if any diagnostics are returned. This is the first place to start.

    Also, be forewarned .. If you force an update back to an earlier release, you WILL lose any programming that was recorded after the release was downloaded. Also, you may lose all of your series links.

    Forcing a lower-revved release is a bad idea right now, unfortunately.
     
  9. May 26, 2010 #69 of 193
    Indiana627

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    Wow I'm getting worried about my HR21s downloading this update whenever they scheduled to. All these reports of playlists, series links and to do lists being wiped out plue the playback studdering - I don't think I want this release. I hope D* stops it at least temporarily to investigate these issues.
     
  10. May 26, 2010 #70 of 193
    Doug Brott

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    The "wiped out" is only if you download the new release and then force-download and older release. If you just let the update happen and do it's thing, then you will not have this problem at all.

    The playback stuttering, etc. I think you'll find to be even more system checks that are now finding things that have always been wrong but weren't previously reported. There is nothing to worry about here.
     
  11. May 26, 2010 #71 of 193
    Indiana627

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    But I've been reading reports of people getting the new update and then being wiped out without reverting back to the older NR. I just read another one in the issues thread. Am I missing something?
     
  12. May 26, 2010 #72 of 193
    Steve

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    I thought those were folks trying to "force download" the new update and getting 3A8 instead of 3DF, because their boxes weren't yet authorized to receive it. Like Doug said, safest thing is to wait for the push.
     
  13. May 26, 2010 #73 of 193
    adamson

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    How more clear do I have to be...Yes I forced the download this mornin 3:30am CST, there were issues. Studder on playback/originating dvr HR22-100's, shaky live tv, MRV via ethernet/hardwired pixelated terribly. Forced updates before noon to revert back and all is good. Yes I lost my to do list/season passes....big deal...they need to look into this instead of not looking into it.
     
  14. May 26, 2010 #74 of 193
    Doug Brott

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    Look into what the lost list/series links or the stuttering?

    You're using a hardwired Ethernet for MRV that doesn't fall into the "supported" category.

    You're forcing a down rev which I'm saying is a bad idea this time around and something that wouldn't be happening if you just waited for the normal process anyway.

    I'm actually trying to understand the "it" that you are referring to when you say they need to look into it. Have you taken the opportunity to press & hold {INFO}? When you run the system test do you get any errors?
     
  15. May 26, 2010 #75 of 193
    adamson

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    Not the lost series links/to do list. I understand what reverting back can do. It is obvious if this goes national as is there will be problems as I had today. I have received the last several releases by forcing them and never had issues. Today the new release had them and I feel its not the dvr's or the H23 it is software. What tests and how to's do you suggest? It will have to wait until morning ...idol awaits.
     
  16. May 26, 2010 #76 of 193
    mgavs

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    3DF on HR20-100s here now MRV no longer allows Playboy between rooms. MRV worked perfectly before 3DF. 3 HR20-100s transfer fine but now no Playboy. DirecTV fix this please.
     
  17. May 26, 2010 #77 of 193
    adamson

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    So if playback on MRV pixelates in a new release Directv is going to show a blind eye to it? Why not tell everyone this formally, besides the its not supported bs. Oh Im livid once again. Be warned people of whats to come....
     
  18. May 26, 2010 #78 of 193
    Doug Brott

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    When is the last time you tried? The MRV beta ended on 5/20 which was just a few days back. Do you subscribe to the whole home DVR service?

    Go to Menu > Parental, Fav's and Setup > System Setup > Multi-Room > Status

    Are you authorized?
     
  19. May 26, 2010 #79 of 193
    Doug Brott

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    :scratchin .. Are you using DECA for your MRV?
     
  20. May 26, 2010 #80 of 193
    adamson

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    Ethernet enabled/hardwired
     

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