HR2x Lockup Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by DFWHD, Oct 6, 2008.

Did your HR2X require a restart/rbr on 10/6? (Thanks to Ken S for the poll)

  1. Yes, all of my HR2x required a restart/rbr.

    0 vote(s)
    0.0%
  2. Yes, some of my HR2x required a restart.

    1,955 vote(s)
    87.8%
  3. No, all of my HR2x were operating properly.

    211 vote(s)
    9.5%
  4. Restart/RBR didn't work I have to call DirecTV for help

    61 vote(s)
    2.7%
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  1. Oct 6, 2008 #301 of 1578
    Maniacal1

    Maniacal1 Godfather/Supporter

    444
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    Apr 9, 2002
    I just checked my HR-20 and HR-21 via Slingbox and they're not responding to the remote again, just like this morning, when I did an RBR on both of them.
     
  2. Oct 6, 2008 #302 of 1578
    The_Geyser

    The_Geyser Legend

    167
    0
    Nov 21, 2005
    RBR this morning at 7am, and just now at 1pm. The HR20-700 was in standby and would not come on.
     
  3. Oct 6, 2008 #303 of 1578
    Greg Alsobrook

    Greg Alsobrook Lifetime Achiever

    10,453
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    Apr 1, 2007
    No worries... Just kiddin with ya :)
     
  4. Oct 6, 2008 #304 of 1578
    ticmxman

    ticmxman Legend

    284
    3
    Aug 27, 2007
    HR20-700, 2nd Lock up at 12:55pm, RBR seems to have worked.
     
  5. Oct 6, 2008 #305 of 1578
    mcb1

    mcb1 New Member

    1
    0
    Oct 6, 2008
    Got a call from the wife, said the dish doesn't work so looks like I'm in the same boat.
     
  6. Oct 6, 2008 #306 of 1578
    Ice Runner

    Ice Runner Legend

    147
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    Sep 30, 2008
    All I had to do is unplug it and plug it back in and it worked.

    What's maddening is that I called DirecTV and heard the recording that said they knew about the problem and were working on it. If not for this message board, I probably would have just waited and waited for it to suddenly start working because the message said nothing about unplugging the unit.
     
  7. Oct 6, 2008 #307 of 1578
    Dad61

    Dad61 AllStar

    48
    0
    Sep 26, 2008
    My HR 22 was locked up this morning also. RBR Everything is ok for now
     
  8. Oct 6, 2008 #308 of 1578
    edlex

    edlex Cool Member

    22
    0
    Jul 5, 2008
    Yes approximately 6 hours after I had to pull the plug from this mornings lock up.
     
  9. Oct 6, 2008 #309 of 1578
    mx6bfast

    mx6bfast Hall Of Fame

    1,237
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    Nov 8, 2006
    Delray...
    Instead of a "sell at ## price" the D* DVR's are set to crash when the Dow gets below 10k.
     
  10. Oct 6, 2008 #310 of 1578
    daveshouse

    daveshouse AllStar

    52
    0
    Feb 6, 2008
    I haven't been home yet to enjoy the madness
     
  11. Oct 6, 2008 #311 of 1578
    macmikey

    macmikey Homer Worshipper

    104
    0
    Sep 24, 2007
    I have had to reset my HR21-700 4-6 times A DAY since I got it a few months back.
    Also, when fast forwarding or skip forwarding, the unit will slow down and go frame by frame for up to a minute.

    i called DTV today and all they could say was this is a problem the techs are working on, and they could offer me 6 months free HD. Big whoop. I want 6 months of the damn thing working correctly. Does no good to have free service if the POS box does not work.

    Mike

     
  12. Oct 6, 2008 #312 of 1578
    HIGHWAY

    HIGHWAY Legend

    131
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    Apr 11, 2007
    north east pa
    directv is working on it right know. called waited for half hour spoke to rep said they will fix it soon.
     
  13. Oct 6, 2008 #313 of 1578
    DBSooner

    DBSooner Legend

    181
    0
    Sep 23, 2008
    One of mine locked up while watching a recording early this morning. I had to unplug it. Went to sleep and after I awoke it wouldn't come on so I had to hit reset.
     
  14. Oct 6, 2008 #314 of 1578
    joshjr

    joshjr Hall Of Fame

    4,973
    140
    Aug 2, 2008
    NE Oklahoma
    LOL I called and it took 10 seconds. I did not call a CSR though. They never know anything.
     
  15. Oct 6, 2008 #315 of 1578
    DarinC

    DarinC Hall Of Fame

    1,183
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    Aug 31, 2004
    I just don't understand what could happen in "the system" to cause 90%+ of these things to lock up. Proper error trapping is a basic requirement of any properly written software. I could see a system-wide issue that would prevent them from receiving programming, or not showing guide data, or something like that. I could see something getting screwed up and resulting in an error on the screen. But having all these units lock up is a HUGE blunder.

    Did someone accidently flip the backdoor "lock up all units" switch which is supposed to be reserved for times when they want customers to upgrade to a newer box?
     
  16. Oct 6, 2008 #316 of 1578
    PCampbell

    PCampbell Icon

    1,657
    107
    Nov 18, 2006
    RBR worked for me
     
  17. Oct 6, 2008 #317 of 1578
    etoh

    etoh Cool Member

    11
    0
    Sep 6, 2007
    My HR20-100 was totally unresponsive this morning and wouldn't "power on", had to pull power as RBR was non reponsive.

    When it came back up I had no Locals, so did an RBR, came up ok. Recordings were ok, Locals were back, Favorites were back, didn't check prioritizer.

    Wife just called, it won't respond again.

    This sucks. I just hope I don't lose anything (wife would NOT be happy).
     
  18. Oct 6, 2008 #318 of 1578
    RoyGBiv

    RoyGBiv Icon

    765
    14
    Jul 24, 2007
    Mine were all locked this morning, and all required a RBR. Reading now that people were reporting that they had locked up again, I just called my wife from work. The two DVRs in our family room, an HR22, and an HR20-700 were both locked again. I had her do a RBR, and I'll see if they are working when I get home. The problem is there are two things I hope will record before I'm home at 9. I sure hope this gets straightened out.

    SMK
     
  19. Oct 6, 2008 #319 of 1578
    henryld

    henryld Godfather

    306
    0
    Aug 16, 2006
    Virus???:confused:
     
  20. Oct 6, 2008 #320 of 1578
    creesh

    creesh AllStar

    94
    0
    Jul 13, 2004
    To make things worse, my frozen HR20 is stuck on CNBC. Can't change the channel.

    I am looking for my Dow 10,000 t-shirt from 1999.
     
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