HR2x Lockup Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by DFWHD, Oct 6, 2008.

Did your HR2X require a restart/rbr on 10/6? (Thanks to Ken S for the poll)

  1. Yes, all of my HR2x required a restart/rbr.

    0 vote(s)
    0.0%
  2. Yes, some of my HR2x required a restart.

    1,955 vote(s)
    87.8%
  3. No, all of my HR2x were operating properly.

    211 vote(s)
    9.5%
  4. Restart/RBR didn't work I have to call DirecTV for help

    61 vote(s)
    2.7%
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  1. Oct 6, 2008 #361 of 1578
    katesguy

    katesguy Legend

    135
    0
    Jan 12, 2007
    My HR20-700 was locked up. After RBR I tried to go to info screen to see if a new download had happed. Locked up and would not display any info, just kept saying to wait. After 10 min I RBR'd again. When I tried to return to the movie we were watching and told it to resume, it started over instead.
     
  2. Oct 6, 2008 #362 of 1578
    fhedrick

    fhedrick Legend

    108
    0
    Sep 18, 2007
    Found my 2 HR-20s and one HR21 dead this morning. Eventually came up. Now they are all frozen. Anyone having the repeat freezes?
     
  3. Oct 6, 2008 #363 of 1578
    dpeters11

    dpeters11 Hall Of Fame

    16,344
    505
    May 30, 2007
    Cincinnati
    I did a reset and most everything came up, but I did not have anything under channel 70 (HBO). After calling DirecTV and yelling at the automated system, I got them back.
     
  4. Oct 6, 2008 #364 of 1578
    jeffstra

    jeffstra AllStar

    56
    0
    Jun 23, 2006
    I've been reading recently that people have been having to reboot almost daily. I have never had that problem until last week when I had to reboot every other day including yesterday. Yesterday I not only lost one receiver until I rebooted but the remote began to get very balky. I wonder if the current problem is related to the more on-going problem.
     
  5. Oct 6, 2008 #365 of 1578
    Richard L Bray

    Richard L Bray Legend

    124
    2
    Aug 19, 2006
    YES!!
     
  6. Oct 6, 2008 #366 of 1578
    DarinC

    DarinC Hall Of Fame

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    Aug 31, 2004
    I have no idea if it's guide data related or not. But if it is, the answer is simple: just because something in the guide data can trigger it, doesn't mean all receivers are susceptible. Nothing in the guide data should cause any receiver to lock up. But it's certainly possible for certain ones to have poorly written code that might lock up by an error in the data, or even just a specific (valid) string or combination of characters within the data.
     
  7. Oct 6, 2008 #367 of 1578
    venisenvy

    venisenvy Legend

    115
    1
    Nov 1, 2007
    had to restart both of my HDdvrs for the second time today, coming back from the gym my HR20 would not even respond to being turned on or doing rbr , i had to unplug it and wait about 2 minutes and plug it back in for it to come back.
     
  8. Oct 6, 2008 #368 of 1578
    SParker

    SParker Active Member

    1,639
    8
    Apr 27, 2002
    Michigan
    Mine were locked up around 2AM this morning and I red rebooted when I went to bed. I turned on TV this afternoon and they were still unresponsive. Red rebooted again and it seems to be working again for now. Whats going on?!?! 2 HR20-700's and 1 HR21-700 w/AM21.
     
  9. Oct 6, 2008 #369 of 1578
    DarinC

    DarinC Hall Of Fame

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    Aug 31, 2004
    So where is that TiVo anticipation thread again?

    ;)
     
  10. Oct 6, 2008 #370 of 1578
    Steve Robertson

    Steve Robertson Hall Of Fame

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    Jun 7, 2005
    When is the new TIVO going to be out?
     
  11. Oct 6, 2008 #371 of 1578
    bmachia

    bmachia AllStar

    66
    0
    Dec 20, 2006
    Both HR20-700's needed Reset. 1 on CE 0x286, the other on NR
     
  12. Oct 6, 2008 #372 of 1578
    Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

    10,839
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    Oct 20, 2006
    3 HR20-700s, HR21-200, and R22-200 were all unresponsive this morning. That is the only time they locked up today.
     
  13. Oct 6, 2008 #373 of 1578
    spandrew

    spandrew New Member

    1
    0
    Oct 6, 2008
    Second time to push RBR on both my DVR's today. This sucks. Directv (which got me through in 5 minutes top) said it's nothing that they can handle on a per user bases. Technical department is looking into it. :icon_cry:
     
  14. Oct 6, 2008 #374 of 1578
    Bob Coxner

    Bob Coxner Icon

    720
    9
    Dec 28, 2005
    Add one more to the list of those locking up for a second time. It was working fine 10 minutes ago, now totally frozen. 12:50pm CDT
     
  15. Oct 6, 2008 #375 of 1578
    fwlogue

    fwlogue Godfather

    436
    0
    Dec 5, 2006
    Just got back home from going out for a bit and all of mine are unresponsive again.
     
  16. Oct 6, 2008 #376 of 1578
    phox_mulder

    phox_mulder Legend

    191
    0
    Nov 1, 2007
    2 HR21-700's.
    One networked not connected to phone line, one only connected to phone line.
    Neither has external storage.

    Both locked up.

    Didn't know they were locked up till I got online and saw this post.
    Glad I did as Monday is a busy, busy night for recording.

    Unplugged one, RBR'd the other, both now powering up and aquiring data.


    phox
     
  17. Oct 6, 2008 #377 of 1578
    redrocker

    redrocker AllStar

    95
    0
    Jan 3, 2007
    STILL CAN'T TURN THE DAM THING OFF
     
  18. Oct 6, 2008 #378 of 1578
    pcates

    pcates DBSTalk Club Member

    66
    0
    Sep 20, 2006
    My HR20-700 was locked up this morning. Did RBR and it stayed on the blue screen and then reset itself after a minute or so. It would continue to go through this cycle. Pulled power plug for 30 seconds and re-powered with the same results. Unplugged my external drive and it came up ok. Pulled plug and reconnected external drive and it would not come up. I now have it up without the external drive connected. I will try with the external drive again tonight.
     
  19. Oct 6, 2008 #379 of 1578
    missparker10

    missparker10 Legend

    175
    0
    Feb 15, 2007
    I just had to unplug my HR 20-700 because it froze while watching a recorded program. When it came back on, the guide was gone. There is no data. it only says regular schedule for programs.

    Anyone else?
     
  20. Oct 6, 2008 #380 of 1578
    syphix

    syphix Hall Of Fame

    2,143
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    Jun 23, 2004
    Had to RBR, too. Actually, had to RBR both my HR20-700 and HR21-700 twice.
     
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