HR2x Lockup Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by DFWHD, Oct 6, 2008.

Did your HR2X require a restart/rbr on 10/6? (Thanks to Ken S for the poll)

  1. Yes, all of my HR2x required a restart/rbr.

    0 vote(s)
    0.0%
  2. Yes, some of my HR2x required a restart.

    1,955 vote(s)
    87.8%
  3. No, all of my HR2x were operating properly.

    211 vote(s)
    9.5%
  4. Restart/RBR didn't work I have to call DirecTV for help

    61 vote(s)
    2.7%
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  1. Oct 6, 2008 #381 of 1578
    DarinC

    DarinC Hall Of Fame

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    Hmmm. Did anyone see "Pulse"?


    :girlscrea
     
  2. Oct 6, 2008 #382 of 1578
    Volman

    Volman Godfather

    348
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    Jul 13, 2007
    Both of my HR20 units(100 and a 700) were dead this AM.Plugged plug got them working.Came home this afternoon to them being dead again.This stinks!
     
  3. Oct 6, 2008 #383 of 1578
    Sugarlander

    Sugarlander Cool Member

    13
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    Nov 6, 2007
    +1 HR21-700. PITA. 2 reboots to correct.
     
  4. Oct 6, 2008 #384 of 1578
    thxultra

    thxultra Godfather

    479
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    Feb 1, 2005
    Mine was locked up this morning also so I guess I can add myself to the list. I tried a rbr but no luck ended up fliping the breaker because it is too hard to get to the plug in my setup hahaha. She came back ok after that.
     
  5. Oct 6, 2008 #385 of 1578
    Jarda

    Jarda Mentor

    32
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    Mar 8, 2007
    Guess I'll join this all 4 where locked....also lost a few channels fox news ,ifc few others,256

    Monday morning :mad:

    Jarad
     
  6. Oct 6, 2008 #386 of 1578
    lwilli201

    lwilli201 Hall Of Fame

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    Dec 22, 2006
    Missouri
    All 4 of my HR2x locked up this AM. Three started with RBR, but I had to pull the plug on the fourth. I noticed that the quide data download stuck on 97% for a very long time. Longer than usual.
     
  7. Oct 6, 2008 #387 of 1578
    redrocker

    redrocker AllStar

    95
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    Jan 3, 2007
    I think this dam thing is taking over my home automation system
     
  8. Oct 6, 2008 #388 of 1578
    Sirshagg

    Sirshagg Hall Of Fame

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    Dec 29, 2006
    Pretty soon we'll see it mentioned at:
    http://www.tvpredictions.com/
     
  9. Oct 6, 2008 #389 of 1578
    wmschultz

    wmschultz DBSTalk Club Member DBSTalk Club

    1,135
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    Jul 18, 2006
    We have three. All needed to be RBR this morning. Now if we turn them off we have to RBR them to get them to come back on.
     
  10. Oct 6, 2008 #390 of 1578
    mdmcvay

    mdmcvay AllStar

    50
    0
    Aug 30, 2006
    Both of mine were locked up when i woke up. Then they both locked up again around Noon CDT. Hope it doesn't do it again
     
  11. Oct 6, 2008 #391 of 1578
    Med 28

    Med 28 Mentor

    44
    0
    Sep 4, 2007
    had to pull pwr again locked up at 1255 central
     
  12. Oct 6, 2008 #392 of 1578
    rajeshh

    rajeshh Godfather

    264
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    Sep 11, 2007
    My wife called and said both our HR20-100s are not turning on as well. They are both on APC UPS.

    I will wait till I get home in the evening before I try any reset, or pull the power plug etc...
     
  13. Oct 6, 2008 #393 of 1578
    mnbulldog

    mnbulldog Legend

    146
    0
    Aug 25, 2006
    2 out of 3 dead. Had to pull power to reboot. No losses that I can tell. Favorites are still there. Both on CE 0286.
     
  14. Oct 6, 2008 #394 of 1578
    miketorse

    miketorse Icon

    647
    0
    Jul 29, 2008
    Mine has been perfectly fine. Keep in mind I don't have LOS to 119, and didn't have my manual recordings set last night to two SD stations (I don't do that during weekends).

    Probably doesn't mean anything, just thought I should share.
     
  15. Oct 6, 2008 #395 of 1578
    Sirshagg

    Sirshagg Hall Of Fame

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    Dec 29, 2006
    Well, this should take care of those few "I've NEVER had a problem with my HRxx" people.
     
  16. Oct 6, 2008 #396 of 1578
    Lee L

    Lee L Hall Of Fame

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    Aug 15, 2002
    Well, I will say that this screwup is big enough to get the attention of the right people as it will seriously cost DirecTV money due to huge call volume they most likely are and will continue to be experiencing.

    My wife works in a role that deals with announcements of changes to policies that sometimes will drive calls to a call center or a companies website. The amount of planning she and her co workers put into keeping the call center management chain and web services people appraised of changes that are coming weeks and even months down the line is pretty staggering. Large announcements that are direct from Chief level people in the company are often moved based on call center predicted volumes and making sure they can staff up. If something ever happens and the call center people feel they were not fully made aware (and 99% of the time they were made aware over and over, but failed to grasp the issue), it is a massive crapfest. I assume that DirecTV is no different and several high level execs are hearing it from lots of different angles.
     
  17. Oct 6, 2008 #397 of 1578
    SParker

    SParker Active Member

    1,639
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    Apr 27, 2002
    Michigan
    I'm on board now. :D
     
  18. Oct 6, 2008 #398 of 1578
    DarinC

    DarinC Hall Of Fame

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    Aug 31, 2004
    I was just to post asking if there's anyone who DIDN'T have a problem who DOESN'T have 119 LOS issues.

    Anyone?
     
  19. Oct 6, 2008 #399 of 1578
    js615

    js615 New Member

    9
    0
    Jan 10, 2007
    ...getting tired of this from D*TV...called and got a $10/month for 6 months for my troubles...
     
  20. Oct 6, 2008 #400 of 1578
    mhaines1

    mhaines1 Cool Member

    26
    0
    Feb 5, 2008
    My wife called in a panic this morning because our HR21-700 was not working. I had her do a red button reset and nothing happened. Finally I had her pull the plug and it seemed to be OK. It is a good thing because my kids would have flipped out with no Disney channel this morning!!!
     
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