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Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by DFWHD, Oct 6, 2008.
Hmmm. Did anyone see "Pulse"?
Both of my HR20 units(100 and a 700) were dead this AM.Plugged plug got them working.Came home this afternoon to them being dead again.This stinks!
+1 HR21-700. PITA. 2 reboots to correct.
Mine was locked up this morning also so I guess I can add myself to the list. I tried a rbr but no luck ended up fliping the breaker because it is too hard to get to the plug in my setup hahaha. She came back ok after that.
Guess I'll join this all 4 where locked....also lost a few channels fox news ,ifc few others,256
All 4 of my HR2x locked up this AM. Three started with RBR, but I had to pull the plug on the fourth. I noticed that the quide data download stuck on 97% for a very long time. Longer than usual.
I think this dam thing is taking over my home automation system
Pretty soon we'll see it mentioned at:
We have three. All needed to be RBR this morning. Now if we turn them off we have to RBR them to get them to come back on.
Both of mine were locked up when i woke up. Then they both locked up again around Noon CDT. Hope it doesn't do it again
had to pull pwr again locked up at 1255 central
My wife called and said both our HR20-100s are not turning on as well. They are both on APC UPS.
I will wait till I get home in the evening before I try any reset, or pull the power plug etc...
2 out of 3 dead. Had to pull power to reboot. No losses that I can tell. Favorites are still there. Both on CE 0286.
Mine has been perfectly fine. Keep in mind I don't have LOS to 119, and didn't have my manual recordings set last night to two SD stations (I don't do that during weekends).
Probably doesn't mean anything, just thought I should share.
Well, this should take care of those few "I've NEVER had a problem with my HRxx" people.
Well, I will say that this screwup is big enough to get the attention of the right people as it will seriously cost DirecTV money due to huge call volume they most likely are and will continue to be experiencing.
My wife works in a role that deals with announcements of changes to policies that sometimes will drive calls to a call center or a companies website. The amount of planning she and her co workers put into keeping the call center management chain and web services people appraised of changes that are coming weeks and even months down the line is pretty staggering. Large announcements that are direct from Chief level people in the company are often moved based on call center predicted volumes and making sure they can staff up. If something ever happens and the call center people feel they were not fully made aware (and 99% of the time they were made aware over and over, but failed to grasp the issue), it is a massive crapfest. I assume that DirecTV is no different and several high level execs are hearing it from lots of different angles.
I'm on board now.
I was just to post asking if there's anyone who DIDN'T have a problem who DOESN'T have 119 LOS issues.
...getting tired of this from D*TV...called and got a $10/month for 6 months for my troubles...
My wife called in a panic this morning because our HR21-700 was not working. I had her do a red button reset and nothing happened. Finally I had her pull the plug and it seemed to be OK. It is a good thing because my kids would have flipped out with no Disney channel this morning!!!