HR2x Lockup Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by DFWHD, Oct 6, 2008.

Did your HR2X require a restart/rbr on 10/6? (Thanks to Ken S for the poll)

  1. Yes, all of my HR2x required a restart/rbr.

    0 vote(s)
    0.0%
  2. Yes, some of my HR2x required a restart.

    1,955 vote(s)
    87.8%
  3. No, all of my HR2x were operating properly.

    211 vote(s)
    9.5%
  4. Restart/RBR didn't work I have to call DirecTV for help

    61 vote(s)
    2.7%
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  1. Oct 6, 2008 #421 of 1578
    socal404

    socal404 Legend

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    Jun 26, 2007
    My HR20-100 didn't come on this morning, either. I did 3 RBR. It's working now, but the resolution won't stay at 1080i, even with the Native mode turned off. I tried calling Directv, and got a recorded message that they know they are having DVR problems. Hope they fix it soon.
     
  2. Oct 6, 2008 #422 of 1578
    paulman182

    paulman182 Hall Of Fame

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    This is obviously an unexpected problem that they are striving to correct.

    If I were a CSR, I'd probably invite you to switch to whatever totally problem-free service you have found.
     
  3. Oct 6, 2008 #423 of 1578
    McCoyRJ

    McCoyRJ AllStar

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    May 21, 2007
    Identical to what I did. Turned it off once, and when I turned it back on I had to do the same thing all over again. Haven't lost any programming however, and all my favorite lists seem fine. :confused:
     
  4. Oct 6, 2008 #424 of 1578
    dreadlk

    dreadlk Hall Of Fame

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    Luckily this did not happen during Game time :)
    First my Network problem now this, why oh why does Directv keep on messing with the system. We all have become members of a never ending Beta Program.
     
  5. Oct 6, 2008 #425 of 1578
    DarinC

    DarinC Hall Of Fame

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    Fortunately for you, your seeming lack of empathy will protect you from such a career. :lol:
     
  6. Oct 6, 2008 #426 of 1578
    ziggy29

    ziggy29 Icon

    698
    4
    Nov 18, 2004
    Portland DMA
    Mine locked up and it seems to have trashed my ability to get some OTA (in particular, channels 14-1 and 36-1 in the Austin area. The signal strength shows a strong signal but tuning to both gives the 771 message.
     
  7. Oct 6, 2008 #427 of 1578
    Rock&Roll

    Rock&Roll New Member

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    Jul 20, 2008
    Same here. HR21-100. Had to restart it twice today.
     
  8. Oct 6, 2008 #428 of 1578
    DBSooner

    DBSooner Legend

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    Sep 23, 2008
    I just hope my recordings don't get screwed up after I go to work here in a few.
     
  9. Oct 6, 2008 #429 of 1578
    poppo

    poppo Hall Of Fame

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    Oct 10, 2006
    As mentioned in a different thread. all 3 of my HR20s needed to be rebooted. RBR worked on all, but they were not in standby. Then around noon today, all 3 again became non-responsive. RBR worked again.
     
  10. Oct 6, 2008 #430 of 1578
    m4p

    m4p Legend

    238
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    Apr 12, 2007
    For those who had to pull the plug rather than a RBR, did yours lock up again, or only the one time? I'm just trying to figure out if pulling the plug is a better option than the red button reset.
     
  11. Oct 6, 2008 #431 of 1578
    kenmoo

    kenmoo Legend

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    Oct 3, 2006
    Anyone have Earl's "Direct" phone number?
     
  12. Oct 6, 2008 #432 of 1578
    redrocker

    redrocker AllStar

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    Jan 3, 2007
    Mine locked up 3 times and was forced to pull the plug everytime
     
  13. Oct 6, 2008 #433 of 1578
    DBSooner

    DBSooner Legend

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    Sep 23, 2008
    I unplugged it and later on it was locked up again. Don't think it matters.
     
  14. Oct 6, 2008 #434 of 1578
    Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    Los Angeles
    :D .. actually, I'm taking care of Earl's "responsibilities" since he moved on .. The right people are working on the problem now .. I'll keep the following thread updated as I get more news (http://www.dbstalk.com/showthread.php?t=141667).
     
  15. Oct 6, 2008 #435 of 1578
    Volman

    Volman Godfather

    348
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    Jul 13, 2007
    Just talked to a Direct rep and he said "they are close to having it fixed".I've done 3 RBRs/unplugs today.Rep was basically clueless(really-a clueless Directv rep?)......It was basically:"push the red button".

    AARRRRRGGGGGG!!!!!!!
     
  16. Oct 6, 2008 #436 of 1578
    redrocker

    redrocker AllStar

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    Jan 3, 2007
    where'd Earl move on to and why?
     
  17. Oct 6, 2008 #437 of 1578
    m4p

    m4p Legend

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    Apr 12, 2007
    Ok, thanks Redrocker and DBSooner. I was hoping pulling the plug might be better but I guess it doesn't matter.
     
  18. Oct 6, 2008 #438 of 1578
    NtegrA

    NtegrA AllStar

    90
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    Apr 1, 2007
    My HR-20(700) is locked

    My HR-21(100) is also locked with record light lit.

    I sure am glad (not) that I'm not the only one experiencing this.

    RBR on both flashed the power light

    unplugged the HR-20 came back on to a "Diagnostic Self-test" and then straight to Step 1 of 2.

    RBR on HR21 actually worked after all. took about 5 mins at least to turn on. surprised the heck out of me.

    I haven't done anything with the HR21 yet. I want to make sure the hr20 comes back fully.

    Misery loves company
     
  19. Oct 6, 2008 #439 of 1578
    Alexandrepsf

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    Oct 26, 2005
    I had to reboot both my boxes (by unplugging the boxes), so far they working fine after the reboot.
     
  20. Oct 6, 2008 #440 of 1578
    marksman

    marksman Godfather

    349
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    Dec 23, 2006
    All 3 of my Hr-20 700s locked up at the same time last night, and now again this morning/afternoon.
     
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