HR2x Lockup Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by DFWHD, Oct 6, 2008.

Did your HR2X require a restart/rbr on 10/6? (Thanks to Ken S for the poll)

  1. Yes, all of my HR2x required a restart/rbr.

    0 vote(s)
    0.0%
  2. Yes, some of my HR2x required a restart.

    1,955 vote(s)
    87.8%
  3. No, all of my HR2x were operating properly.

    211 vote(s)
    9.5%
  4. Restart/RBR didn't work I have to call DirecTV for help

    61 vote(s)
    2.7%
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  1. Oct 6, 2008 #561 of 1578
    mickcris

    mickcris Legend

    163
    0
    Mar 16, 2008
    both of mine (hr21 and hr22) were locked up again.
     
  2. Oct 6, 2008 #562 of 1578
    kbxm

    kbxm AllStar

    66
    0
    Mar 15, 2007
    Ditto, all of my HR2X boxes were locked and required RBR or pulled power to restart. No lost data though...this time.

    My old TiVo SDDVR-40 was still chugging along fine.
     
  3. Oct 6, 2008 #563 of 1578
    hdthebest

    hdthebest Godfather

    331
    0
    Sep 10, 2007
    Something weird is happening at D* maybe they should provide us Free Tivo HD Boxes after this spectacle
     
  4. Oct 6, 2008 #564 of 1578
    Ronv

    Ronv Legend

    155
    0
    May 29, 2006
    Add me to the list. RBR wouldn't bring unit out of standby, this morning. It took 2 power cycles to get the thing going.
     
  5. Oct 6, 2008 #565 of 1578
    poppo

    poppo Hall Of Fame

    2,022
    36
    Oct 10, 2006
    Something may be going on again right now. A bunch of channels went dead for a minute and now 242 (that I was watching) has a color bar test pattern.
     
  6. Oct 6, 2008 #566 of 1578
    Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    28,939
    72
    Jul 12, 2006
    Los Angeles
    Not to belittle your experience, but your situation truly may have been coincidental and not connected to the lockups.
     
  7. Oct 6, 2008 #567 of 1578
    NorfolkBruh

    NorfolkBruh Legend

    239
    0
    Jun 9, 2007
    Ok... Here's a beauty for ya...

    The dogs haven't been sleeping in their room so I physically unplugged the HR21-100 in that room. It's been unplugged for about 2 weeks now. TA DA!!!

    It's locked up too! I was looking at the front panel when I plugged it back in and NO LIGHTS at all! I would have expected it to TRY to power up, get a surge down the transmission signal or something but noooooooooooooo!

    Any ideas how the heck something like this scenario happened??

    Norfolk
     
  8. Oct 6, 2008 #568 of 1578
    McCoyRJ

    McCoyRJ AllStar

    51
    0
    May 21, 2007
    I wonder how many auto manufacturers would stay in business if their top selling model was as unreliable as D*'s HD DVRs?
     
  9. Oct 6, 2008 #569 of 1578
    poppo

    poppo Hall Of Fame

    2,022
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    Oct 10, 2006
    :rolleyes: I guess you never heard of a recall.
     
  10. Oct 6, 2008 #570 of 1578
    hdthebest

    hdthebest Godfather

    331
    0
    Sep 10, 2007
    D* better do something positive after this, this is ridiculous get the ball rolling and fix the issue already.
     
  11. Oct 6, 2008 #571 of 1578
    Ken S

    Ken S RIP

    6,201
    0
    Feb 12, 2007
    AMC lasted a number of years and Fiat is still around. :)
     
  12. Oct 6, 2008 #572 of 1578
    yatsco

    yatsco Mentor

    53
    0
    Aug 30, 2007
    Turned TV on at 12PM EDT, within the next hour had to unplug all DIRECTV receivers (HR20-100, HR20-700 & HR21-200) twice before leaving. At present time, 4PM, I went to your website and found out that I was not the only one having problems today. Currently all receivers power on. There is considerable comfort in having access to this website to report and problem solve a multitude of questions. Thanks to all who reported this problem earlier in the day and to all who continue to answer questions.
     
  13. Oct 6, 2008 #573 of 1578
    David MacLeod

    David MacLeod New Member

    5,689
    0
    Jan 29, 2008
    lol, the Pinto of DVR's.......
     
  14. Oct 6, 2008 #574 of 1578
    50+

    50+ Legend

    183
    0
    May 1, 2008
    Checked to see what D* website had to say about what was going on. Went to the tech forum page and found this.

    We are currently experiencing an issue with receiver models HR20, HR21, HR22 and R22. If your receiver is not responding to remote control or front panel commands you can most likely resolve this issue quickly by flipping down the door on the front of your set top box and pressing the red button.
    If your picture does not come back, please call us at 1-800-531-5000 when you are in front of your TV and a representative will be able to help you with further troubleshooting.
     
  15. Oct 6, 2008 #575 of 1578
    bwaldron

    bwaldron Impossible Dreamer

    5,525
    0
    Oct 24, 2005
    I had two locked up this morning, one was OK.

    As of this afternoon, the one which was OK had locked up and needed a RBR. One of the two that got a RBR this morning had locked up again, one was still OK.

    Favorites lists were lost on two of the units.
     
  16. Oct 6, 2008 #576 of 1578
    grogargh

    grogargh New Member

    6
    0
    Feb 14, 2008
    I noticed that if I turn the units off (HR21-700) and then later turn them ON again, it won't - locked up as everyone is experiencing. Red-button reset accompanied by pulling the power plug is the only way back. And sometimes I gotta do it twice. What a pain.

    In light of the fact that there are too many shows I watch on Mondays (Dancing w/ Stars, MNF, Heroes, and Sarah Connor Chronicles) I have left it on all day - no more hiccups.
     
  17. Oct 6, 2008 #577 of 1578
    OlderNDirt

    OlderNDirt Mentor

    134
    3
    Mar 16, 2007
    Both HR20-700's needed reboots by unplugging this morning and rbr's a few hours later. Now channel 390 has tech difficulties banner (although sd channel 380 is fine) and usahd channel 242 is and has been frozen on the same frame for some time now. No if related, but am going to check multiple channels.
     
  18. Oct 6, 2008 #578 of 1578
    braven

    braven Hall Of Fame

    1,033
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    Apr 9, 2007
    Yep. Had to unplug mine today, twice. RBR did nothing.
     
  19. Oct 6, 2008 #579 of 1578
    Stanley Kritzik

    Stanley Kritzik Legend

    248
    0
    Aug 4, 2005
    Poor Ford, GM and Chrysler -- their models, over the years, have been very unreliable, and they are all teetering on the brink.

    Stan
     
  20. Oct 6, 2008 #580 of 1578
    frogg

    frogg Legend

    275
    4
    Nov 18, 2005
    Angleton, TX
    This is downright poor on D*s part. My HR2xs keep on locking up. Are they trying to convert us to Dish Network?
     
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