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HR2x Lockup Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by DFWHD, Oct 6, 2008.

Did your HR2X require a restart/rbr on 10/6? (Thanks to Ken S for the poll)

  1. Yes, all of my HR2x required a restart/rbr.

    0 vote(s)
    0.0%
  2. Yes, some of my HR2x required a restart.

    1,955 vote(s)
    87.8%
  3. No, all of my HR2x were operating properly.

    211 vote(s)
    9.5%
  4. Restart/RBR didn't work I have to call DirecTV for help

    61 vote(s)
    2.7%
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  1. Oct 6, 2008 #581 of 1578
    hdthebest

    hdthebest Godfather

    331
    0
    Sep 10, 2007
    So let me get this straight if I can not reset by reciever then I can not see the Chicago Tamap Bay game I had set to record. I am at work and cant go home to check it out. This is not acceptable.
     
  2. Oct 6, 2008 #582 of 1578
    tthunder38

    tthunder38 AllStar

    78
    0
    Apr 24, 2008
    Two rbr's and two unplugs on seperate HR20-700's. RBR would work on one unit but not the second.....had to unplug. Got hit twice today.
     
  3. Oct 6, 2008 #583 of 1578
    homebase

    homebase Legend

    163
    0
    Sep 4, 2007
    This feels more like a Microsoft patch Tuesday to me...a forced reboot to install patches! ;)

    We have two HD DVR's: HR20 & HR22-100 both had to be reset. The HR 22 had to be re-reset during the day. No double reset on the HR 20.
     
  4. Oct 6, 2008 #584 of 1578
    cajunrc

    cajunrc Mentor

    34
    0
    Dec 2, 2006
    When I left this morning my HR20 was playing on channel 306 and the only thing I noticed was I couldn't change channels from a second room, didn't have the main tv on. When I got home I realized it needed the RBR and I did that. I did not lose any recordings or to-do's just one that was to record at noon. I do notice that USAHD ch. 242 is locked up and frozen but everything else seems to be okay.
     
  5. Oct 6, 2008 #585 of 1578
    dnelms

    dnelms Legend

    200
    0
    Nov 20, 2006
    Wife called this morning wanting to know why it would not come on. I knew what she needed to do, but she would not have time to confirm if it worked. So I'll try the RBR or unplug when I get home. I realize many have not had problems with their units, but this HR20-700 has been a PIA since July when we had storm problems. Just glad this was a widespread thing and not another sign of a bad unit.
     
  6. Oct 6, 2008 #586 of 1578
    puffnstuff

    puffnstuff Icon

    749
    0
    Sep 2, 2006
    This is crap 3 resets today . Is this box ever actually going to work properly ? I was just starting to think we had finally turned a corner , but nope same crap and all they can ever say is we are working on it . So what am I supposed to do tonight , go out and hope to god Directv gets on the ball or do I have to sit home and watch the shows live ? Stop with the crap Directv and fix these boxes !
     
  7. Oct 6, 2008 #587 of 1578
    bwaldron

    bwaldron Impossible Dreamer

    5,525
    0
    Oct 24, 2005
    Leaving it on won't stop the problem -- mine are always on and a couple have become unresponsive (again) during the day today. They were putting out audio and video the whole time, but scheduled recordings didn't happen and the units wouldn't respond to commands from the remote or front panel.
     
  8. Oct 6, 2008 #588 of 1578
    jimb726

    jimb726 Icon

    762
    0
    Jan 9, 2007
    Right, someone at DirecTv decided to lock up thousands of recievers because they are growing to quickly. They are having some type of problem there is no doubt about it, but this is like the folks who claim that every time their TiVo locks up that there is some mysterious person at DirecTv who wants there reciever out of the system. It just doesnt make sense.
     
  9. Oct 6, 2008 #589 of 1578
    KitchMD

    KitchMD AllStar

    87
    0
    Aug 27, 2006
    I had to unplug the unit PLUS the network connection to get them to reboot...all 3 of them.
     
  10. Oct 6, 2008 #590 of 1578
    Jon J

    Jon J Grouch Extrordinaire

    1,233
    8
    Apr 22, 2002
    Music City, USA
    There's a mechanical sounding voice at DirecTV advising callers to do an RBR.
     
  11. Oct 6, 2008 #591 of 1578
    Ravens96

    Ravens96 Cool Member

    19
    0
    Jan 15, 2007
    I have an HR20-700 that will not boot past the Step 1 of 2 ... Checking Satellite Settings.

    I have done numerous RBR's, I've pulled the power and let the unit sit for several hours before re-applying power, but it still never gets past the Step 1 of 2 ... Checking Satellite Settings. :(
     
  12. Oct 6, 2008 #592 of 1578
    grogargh

    grogargh New Member

    6
    0
    Feb 14, 2008
    You got two paths:

    1) Hope and PRAY that the thing is still alive and hasn't locked up and will record your game.

    2) Find SOMEONE to go over and red-button/reset + pull power cord on the thing to make it come up. Even if you manage this, beware that some people are having their "To Do" list wiped. You will need to have the person re-schedule it for you.

    Either way, start praying.
     
  13. Oct 6, 2008 #593 of 1578
    NorfolkBruh

    NorfolkBruh Legend

    239
    0
    Jun 9, 2007
    Oh Jim... calm down! For the record... MY TIVO units DID NOT lock up but this is not a TIVO vs HR2xx issue. So I think the "mysterious person" is my friend today!

    :hurah: lolololol :hurah:


    Norfolk
     
  14. Oct 6, 2008 #594 of 1578
    hdthebest

    hdthebest Godfather

    331
    0
    Sep 10, 2007
    What gets me upset is that the CSR's are clueless. Dont they have any clue what is going on, dont they have D* service themselves? makes you wonder on what first grade level training the provide there.
     
  15. Oct 6, 2008 #595 of 1578
    MattDing

    MattDing AllStar

    87
    0
    May 11, 2008
    Just wait an hour or so until all of us east coasters get home from work and the ones that don't visit here find everything locked up solid.

    I doubt you'll even get through far enough to get the mechanical voice. :rolleyes:
     
  16. Oct 6, 2008 #596 of 1578
    finaldiet

    finaldiet Hall Of Fame

    1,158
    0
    Jun 13, 2006
    Had 1 lockup yesterday on 1 of my HR 20's. Lost favorites. Same receiver was locked up today but did not lose favorites after reboot. No problem with other receiver, HR 20-700 also.
     
  17. Oct 6, 2008 #597 of 1578
    Sirshagg

    Sirshagg Hall Of Fame

    4,922
    0
    Dec 29, 2006
    "we're sorry, all circuits are busy."
     
  18. Oct 6, 2008 #598 of 1578
    Grydlok

    Grydlok Icon

    749
    0
    Mar 31, 2007
    All three HRXX locked up.
     
  19. Oct 6, 2008 #599 of 1578
    LarryFlowers

    LarryFlowers New Member

    4,290
    1
    Sep 22, 2006
    Like everyone, my HRX units were locked up this morning, But both have been on since approx 10AM and have had no further difficulties.
     
  20. Oct 6, 2008 #600 of 1578
    mhayes70

    mhayes70 New Member

    4,224
    3
    Mar 21, 2006
    Hmmm....... If I remember correctly I don't think I have ever seen a post about Dish or any cable company ever having any problems. Come on now. There was a problem and they have figured out what caused it. At least a RBR fixed it and you wasn't out of service for the entire day. :)
     
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