HR2x Lockup Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by DFWHD, Oct 6, 2008.

Did your HR2X require a restart/rbr on 10/6? (Thanks to Ken S for the poll)

  1. Yes, all of my HR2x required a restart/rbr.

    0 vote(s)
    0.0%
  2. Yes, some of my HR2x required a restart.

    1,955 vote(s)
    87.8%
  3. No, all of my HR2x were operating properly.

    211 vote(s)
    9.5%
  4. Restart/RBR didn't work I have to call DirecTV for help

    61 vote(s)
    2.7%
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  1. Oct 6, 2008 #681 of 1578
    dcowboy7

    dcowboy7 Hall Of Fame

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    just got an email response from directv:

    "when we correct the "channels i get" issue we will move onto this reboot issue.

    thank u".


    :lol:
     
  2. Oct 6, 2008 #682 of 1578
    Webini

    Webini Legend

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    Feb 3, 2007
    HR21-700 dead here too. I RBR and then hit the power button at 8am this morning. Came back up. Put it back into standby and then came home tonight to exactly the same problem. Another RBR and power button and the units are back up, but there is no excuse.

    I've said it before and I'll say it again. Programmers at D* need to be held accountable and fired. This is a TOTALLY CLOSED SYSTEM. No excuse for these type of bugs.
     
  3. Oct 6, 2008 #683 of 1578
    phox_mulder

    phox_mulder Legend

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    Nov 1, 2007
    Doug just posted an update in the topmost sticky.

    "There is a possibility that your HR2x (or R22) receiver will be automatically restarted this afternoon ".

    http://www.dbstalk.com/showthread.php?p=1824110#post1824110

    Time to figure out what is most important and replicate some of tonights recordings on the other two HD DVR's.
    Or get ready to get the programs "by other methods".

    Counted up what I record tonight, 10 programs.


    phox
     
  4. Oct 6, 2008 #684 of 1578
    David MacLeod

    David MacLeod New Member

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    242 up and running as of 1730 today.
     
  5. Oct 6, 2008 #685 of 1578
    Capmeister

    Capmeister Large Hairless ApeCutting Edge: ECHELON '08

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    Sep 16, 2003
    Interestingly, my two HR20-700s needed the RBRs this AM, but my HR21-200 w/AM21 was fine. When I got home, the HR21 needed it too. It's coming up now. :)
     
  6. Oct 6, 2008 #686 of 1578
    redrocker

    redrocker AllStar

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    My theory is that D* is trying to upload DLB's to our DVR's. Now we can put that wishlist to rest! lol
     
  7. Oct 6, 2008 #687 of 1578
    Xagoth

    Xagoth Mentor

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    Jul 16, 2007
    Interesting.

    Mine has frozen up twice today.

    Both times I noticed it seemed a bit warmer than normal.

    Just checked the internal temp through system info, which is normally around 102-103 and its sitting at 108 about 5 minutes after an RBR.

    So there is an unexplained 5 degree rise in temperature.

    Living room is always about 70-72 which is currently is 72.

    I can hear the fan running it.

    No clue why the temp is up.
     
  8. Oct 6, 2008 #688 of 1578
    Capmeister

    Capmeister Large Hairless ApeCutting Edge: ECHELON '08

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    If they mess up my Heroes recording, there shall be blood. :/
     
  9. Oct 6, 2008 #689 of 1578
    phox_mulder

    phox_mulder Legend

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    Nov 1, 2007
    Dang, quoted before the ninja edit.


    phox
     
  10. Oct 6, 2008 #690 of 1578
    loudo

    loudo Well-Known Member

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    Central Maine
    I stand corrected. My wife told me when she got up this morning one of our units (NR) would not turn on and she couldn't do anything with it. She did a RBR and it was OK, So the above statement only applies to one of my HR20s (CE).
     
  11. Oct 6, 2008 #691 of 1578
    Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    Los Angeles
    As I stated earlier, there was no software update .. so a software update was not the cause. But yes, software updates have typically come during the week vs. the weekend.

    As for GUIDE updates - the guide is constantly updated. There are no nightly guide update .. it's always updating.
     
  12. Oct 6, 2008 #692 of 1578
    B. Shoe

    B. Shoe Mentor

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    Apr 3, 2008
    Illinois
    I came home for lunch to find my HR-21 unresponsive to the remote control or front panel buttons. I did a system restart and everything was fine. No problems with favorites or recordings, or with my D12 standard receiver in the downstairs area. This is only the second restart I've had to do since subscribing to DirecTV in early July.
     
  13. Oct 6, 2008 #693 of 1578
    beavis

    beavis Icon

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    Jun 8, 2005
    :rolleyes: I'd think that D*'s engineers would want to be as thorough as possible in determining the issue, instead of rushing to judgment. [​IMG]
     
  14. Oct 6, 2008 #694 of 1578
    mx6bfast

    mx6bfast Hall Of Fame

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    Delray...
    No kidding. We are getting into prime time, need to get it fixed within the next 2 hours.

    Quote a guy at work: "If mine doesn’t record Heroes tonight, it will be ejected out into the street and run over"
     
  15. Oct 6, 2008 #695 of 1578
    Stewpidity

    Stewpidity Godfather

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    Jan 25, 2008
    Just got home hr20 was Sound only no picture on the HD channels, i tried several, HBOHD/TBSHD/Local HD...Seems like all of the SD are ok..

    oops RBR fixed the above..this morning unplugging solved the issues

    HR21 seems to be working fine..
     
  16. Oct 6, 2008 #696 of 1578
    seern

    seern Well-Known Member

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    Glen Allen, VA
    Just to chime in, RBR at 0600 then again just now at 1745. This is so frustrating. All times eastern.
     
  17. Oct 6, 2008 #697 of 1578
    Jon J

    Jon J Grouch Extrordinaire

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    Music City, USA
    One good thing to come out of all these reboots:

    [size=+2]The clock will be right again.[/size]

    ;)
     
  18. Oct 6, 2008 #698 of 1578
    mightymouse

    mightymouse Cool Member

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    Jun 4, 2007

    Power cycle worked, I'm back up and running. One thing to note though, I asked my wife to go to the "info and test" section to check the temp, 115* ! This was AFTER a 10 minute power down. I just wonder what it was at before that.
     
  19. Oct 6, 2008 #699 of 1578
    DarinC

    DarinC Hall Of Fame

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    That's not uncommon when computers lock up. Sometimes they lock because they get stuck processing something in a loop. The CPU load stays pegged @ 100% while it's trying to process the endless workload, and temperatures rise.
     
  20. Oct 6, 2008 #700 of 1578
    EVAC41

    EVAC41 Legend

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    Jun 27, 2006
    Mine did not come on either. Had to the power cord out of the back of the unit. It looks right now that it is booting up fine..

    Anybody have an update?
     
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