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HR34 30SKIP Keeps Resetting

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by raromr, Mar 6, 2012.

  1. Mar 6, 2012 #1 of 27
    raromr

    raromr Legend

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    Jun 24, 2010
    Latest HR34 bug issue is that the 30SKIP keeps "resetting" back to 30SLIP after about a day or two. I enable the 30SKIP and it works fine then when I go to watch something the next day or so, I see that the skip button has reverted back to the 30SLIP default. I then have to go through setting up the 30SKIP again.
     
  2. Mar 6, 2012 #2 of 27
    tsbrady1

    tsbrady1 Legend

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    Jan 6, 2006
    I noticed this last night also, set up 30skip about a week ago and now it is back to 30slip, will reset tonight and see what happens
     
  3. Mar 6, 2012 #3 of 27
    BrianB

    BrianB Mentor

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    Jul 12, 2003
    It does that on reboot.
     
  4. Mar 6, 2012 #4 of 27
    raromr

    raromr Legend

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    Jun 24, 2010
    I know that, but this is happening without a reboot, i.e., the receiver did not reset yet the 30SKIp changed back to 30SLIP.
     
  5. Mar 6, 2012 #5 of 27
    litzdog911

    litzdog911 Well-Known Member

    12,244
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    Jun 23, 2004
    Mill Creek, WA
    Are you certain that your HR34 isn't rebooting itself? It would be hard to tell unless you caught it in the act.
     
  6. Mar 6, 2012 #6 of 27
    raromr

    raromr Legend

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    Jun 24, 2010
    Not 100%, but when it does reset, the guide data takes a day or two to repopulate and I see that I have about 2 weeks of guide data.

    And if it was resetting then that would also be a (worse) bug.
     
  7. Mar 6, 2012 #7 of 27
    TBlazer07

    TBlazer07 Grumpy Grampy

    4,828
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    Feb 5, 2009
    Unless it resets 2x within around an hour it shouldn't lose the guide data. 30SKIP does fall off when it reboots. I'm sure that will eventually be fixed. While anything is possible my guess is that it has rebooted and you just didn't know. The other possibility is that you might have a poltergeist doing a "30SLIP" just to prank you. :)
     
  8. Mar 6, 2012 #8 of 27
    raromr

    raromr Legend

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    Jun 24, 2010
    I'd prefer that to a buggy receiver. What would you recommend if it is rebooting so frequently?
     
  9. Mar 6, 2012 #9 of 27
    litzdog911

    litzdog911 Well-Known Member

    12,244
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    Jun 23, 2004
    Mill Creek, WA
    It should not be rebooting unless you tell it to, or unless you get a new software update.

    Typically causes of random resets include:
    * Poor AC power quality. Be sure the AC power cord is properly inserted at both ends. How old is your home's electrical wiring? Powering the DVR using a UPS instead of a surge protector is highly recommended.
    * Overheating. Is your DVR in an enclosed cabinet? Could the fan be dirty or blocked?
    * Dying hard drive.
     
  10. Jodean

    Jodean Icon

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    Jul 17, 2010
    never reset mine, reverted to 30 slip and i only have one week of guide info
     
  11. kwint1

    kwint1 Cool Member

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    Jan 18, 2012


    Are you sure you did not get the new software update?
     
  12. Chuck W

    Chuck W Icon

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    Mar 26, 2002
    Connecticut
    Not sure if this is doable on an HR34, but a trick I use on my HR2x receivers, to tell if a receiver rebooted is to turn off the front blue ring light. When the receiver reboots, the ring light will turn back on.
     
  13. litzdog911

    litzdog911 Well-Known Member

    12,244
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    Jun 23, 2004
    Mill Creek, WA
    raromr reported in another thread that his HR34's hard drive finally died (Error 14, Hard Drive Failure). That would explain the constant resets.
     
  14. liquidsense

    liquidsense Mentor

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    Apr 13, 2007
    I hate to dig up an old thread, but I'm encountering the same issues, i.e., 30skip constantly reverting to 30slip.

    The HR34 is brand-spanking new (only 1 month). I change to 30skip, but when I turn on the TV the next time, it's reverted back to 30slip. I've seen no evidence of resetting or faulty hardware, but as some noted, it's difficult to know anything for certainty. All I can say with certainty is that it's happened about 6 times, and I've never see the guide resetting.

    Does anyone know what might be happening?
     
  15. RunnerFL

    RunnerFL Well-Known Member

    17,054
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    Jan 4, 2006
    If you've gone from 30 skip to 30 slip I can say with certainty that your unit has rebooted.
     
  16. Jefmedia

    Jefmedia Cool Member

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    Sep 11, 2006
    Cumming, GA
    Not sure if this is related, but my HR34 will not count up skips or slips. On the HR24 when I rapidly push the advance button it will count up how many times to skip or slip ahead, the HR34 only allows 1 press at a time and then flashes when I try to add more. Anyone else seen this?
     
  17. RunnerFL

    RunnerFL Well-Known Member

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    Jan 4, 2006
    Not stacking slips is a known issue. Skips do get stacked. For instance when using 30Skip and pressing the button 5 times you do skip ahead 2.5 minutes. What may be confusing you is the progress bar comes up for 30Skip on the HR34 and it shouldn't. You're not supposed to see anything with 30Skip and that includes a number letting you know how many times you've skipped.
     
  18. Barmat

    Barmat Godfather

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    Aug 26, 2006
    I have both issues. almost every time I set the 30skip it resets overnight. I cann't stack 30skips either. I have to reset 30skip almost every morning.
     
  19. RunnerFL

    RunnerFL Well-Known Member

    17,054
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    Jan 4, 2006
    Skips are stacking here, no problem. It's slips that aren't stacking.

    Technically skips don't stack anyways, they are instantaneous.
     
  20. jscott70

    jscott70 Mentor

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    Feb 14, 2009
    Anyone care to post how to change from 30slip to 30skip? Is it an easy procedure? Thanks...

    EDIT: do a smartsearch for "30SKIP"? is that correct? Thanks!
     

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