Well, a new problem seems to persist after this new software download the other day. When watching a recorded movie
whether it be an on-demand movie, or one recorded from a regular channel, this is on the C31 clients only, the movie will
pause about every 1.5-2 minutes......the only thing you can do to continue is to press FAST FORWARD for a sec, then hit play
again. Of course, you lose a few seconds doing that, and if you're really into the movie and trying to listen to conversation, its
useless doing that.. You can also STOP the playback, but that takes you back to the main menu, so there you can either keep it
stopped of RESUME...of course, it it RESUMES to the point after you fast forwarded it after the freeze.
I talked to a friend I seen at work today who is an installer. Of course, he's heard of all the quirks of the C31's as all of you have.
He suggested calling DirecTV, and complaining, and asking for H25's as replacements.
(1) These are TRUE HD receivers correct?
(2) What will I lose going from clients to HD receivers?
(3) The H25's are compatible with my current GENIE and SWIM system, correct? (I assume since my friend said I could change to the H25).
(4) Anything that would need to be changed in the ethernet setup? (Ethernet directly to H34) In other words would the H25's still have
access to the internet thru the coax networking? Or would I need a CCK?
Has anyone of you installers had a scenerio where C31's have been replaced with H25's?
I assume, if this happened, the same $6 extra for the 2 receivers would still apply.
My friend said that DirecTV *SHOULD* replace the C31's with H25's AT NO CHARGE.
(5) If this was approved, would they just ship me the receivers, and I activate them online, and my setup be back up and running?
In other words, nothing a tech would have to change, etc, since the WHOLE HOME already works with the clients.
Very frustrating to my mother. She doesn't know how to reset, reboot, and troubleshoot.
So, can a move from C31's to H25's happen?
thanks!
Greg
whether it be an on-demand movie, or one recorded from a regular channel, this is on the C31 clients only, the movie will
pause about every 1.5-2 minutes......the only thing you can do to continue is to press FAST FORWARD for a sec, then hit play
again. Of course, you lose a few seconds doing that, and if you're really into the movie and trying to listen to conversation, its
useless doing that.. You can also STOP the playback, but that takes you back to the main menu, so there you can either keep it
stopped of RESUME...of course, it it RESUMES to the point after you fast forwarded it after the freeze.
I talked to a friend I seen at work today who is an installer. Of course, he's heard of all the quirks of the C31's as all of you have.
He suggested calling DirecTV, and complaining, and asking for H25's as replacements.
(1) These are TRUE HD receivers correct?
(2) What will I lose going from clients to HD receivers?
(3) The H25's are compatible with my current GENIE and SWIM system, correct? (I assume since my friend said I could change to the H25).
(4) Anything that would need to be changed in the ethernet setup? (Ethernet directly to H34) In other words would the H25's still have
access to the internet thru the coax networking? Or would I need a CCK?
Has anyone of you installers had a scenerio where C31's have been replaced with H25's?
I assume, if this happened, the same $6 extra for the 2 receivers would still apply.
My friend said that DirecTV *SHOULD* replace the C31's with H25's AT NO CHARGE.
(5) If this was approved, would they just ship me the receivers, and I activate them online, and my setup be back up and running?
In other words, nothing a tech would have to change, etc, since the WHOLE HOME already works with the clients.
Very frustrating to my mother. She doesn't know how to reset, reboot, and troubleshoot.
So, can a move from C31's to H25's happen?
thanks!
Greg