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HR34 cost through D*tv

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by bosoxfan, Dec 15, 2011.

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  1. bosoxfan

    bosoxfan Mentor

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    Dec 15, 2011
    Good luck! I just called back and was told by Stephanie that Edna misquoted me the cost. She said its $199 plus $49 for installation and she still insisted I purchase the Cinema kit for $99 or pay for Whole home DVR for $199. Going to wait and call back later.
     
  2. Odys

    Odys Cool Member

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    Nov 5, 2011
    I just ordered the HR34 ($300 credit!) and with installation ($49) and CCK ($99) it came to $247.
     
  3. MrD1sturbed

    MrD1sturbed Cool Member

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    Oct 15, 2007
    Everyone that is ordering, are you getting the $300 off right away or is it a rebate?
     
  4. bosoxfan

    bosoxfan Mentor

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    Dec 15, 2011
    Why are they pushing the CCKs? I told them I have a router nearby that I connect to, I don't need the kit. But the last CSR said I had to order it or the Whole home DVR
     
  5. tsbrady1

    tsbrady1 Legend

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    Jan 6, 2006
    I just ordered the HR-34 but had to ask for CR to get the 300$ rebate. The initial CSR said she was aware of a rebate but was not sure how to apply it, she cheerfully switched me to CR who gladly helped me, they were booked for installs until Sunday the 19th. It is interesting the guy at CR asked me how I heard about the rebate, I told him DBSTalk and he said great!
     
  6. Kerry

    Kerry Mentor

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    Jul 17, 2008
    dr tv says to me no go 450.00 end of story no rebate cosmter retention dept
    [Removed] been driect tv customer since 2002 sucks there is nothing avabil says u all are wrong angle is a trainer at directv and knows all 399.00 + 49 install already have whole home broke hr24 and hr21.
     
  7. Odys

    Odys Cool Member

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    Nov 5, 2011
    Got it off right away.
     
  8. lbrooks

    lbrooks New Member

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    Jul 16, 2006
    I called Direct TV retention this morning and spoke to Cindy. At 1st she offered me $249.00 installed. I told her that wasn't going to work and she put me on hold and came back with $150 installed + tax. At that point I told her I could only pay $99.00 and she placed me on hold and came back with $99.00 + tax. I'm getting installed tomorrow morning. The only concern I have which might just be standard operating procedure is she mentioned twice that if anything out of the normal came up I would have to negotiate with the installer.

    LB
     
  9. wahooq

    wahooq New Member

    931
    1
    Oct 19, 2011
    Tulsa, OK
    you only need this if you dont have a swm system....price for this rcv is 399. with 300. rebate method of rebate not established yet
     
  10. dpeters11

    dpeters11 Hall Of Fame

    16,345
    503
    May 30, 2007
    Cincinnati
    Hmm...maybe I should have waited. Oh well.
     
  11. lparsons21

    lparsons21 Hall Of Fame

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    Mar 4, 2006
    Herrin, IL
    I guess I haven't been with D* long enough to get a deal. They only offered full price+installation+$50 upgrade fee. No sale! :(
     
  12. j4quattro

    j4quattro New Member

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    May 31, 2008
    Price started at $399 and then lowered to $249.99 via 1st call to retention.
    Called a second time and cited what others were paying per DBS Talk forum and voila $99.99. I have been a customer since 2003.
    Always speak with retention, be persistent, be factual and be nice. That formula always works for me in getting the best deal.
     
  13. MrD1sturbed

    MrD1sturbed Cool Member

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    Oct 15, 2007
    Ok so I talked to retention twice and got my HR34 for $210 installed (including tax), so $199 for the unit with free installation. I'm happy with that. I tried for $99 but they weren't having it. I also have a free HRDVR upgrade available, so I may just pick that up as well and have myself 9 tuners to record to (2x HR2x & HR34). I've been with D* since 2007, so those that are longer standing might get better deals. I'm happy and i'll have my HR34 installed on the 20th.
     
  14. shamus46

    shamus46 Legend

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    Sep 29, 2002
    what is retention?
     
  15. bytheway5

    bytheway5 New Member

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    Nov 27, 2007
    I have called also and talked to two different people, there is no rebate. I would like to have a first and last name of who you talked to, to get that $300 rebate, they even went and got their manager and said there is no such rebate.
     
  16. Kerry

    Kerry Mentor

    51
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    Jul 17, 2008
    Had to call 3 times.
    like having teeth pulled but finaly got 99.00+ tax + 2 year agreement instaled.
    49.00 for hr34 49.00 for install no mention of any rebate
     
  17. dpeters11

    dpeters11 Hall Of Fame

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    503
    May 30, 2007
    Cincinnati
    You have to tell the automated system "cancel" twice and the rep that picks up will be retention. I do not believe they announce themselves as such, just as DirecTV, but they do have more power for deals. Technically they are there to persuade people that are really looking to cancel to stay.
     
  18. toade

    toade New Member

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    Mar 11, 2006
    Anyone have any luck getting them to just send out the DVR and not do the install? I already have whole home and cck, and would rather just install it myself.
     
  19. lparsons21

    lparsons21 Hall Of Fame

    4,358
    219
    Mar 4, 2006
    Herrin, IL
    How long have you been with D*? that is a key question. If like me, you've only been with them for a few months (5 in my case), there is no rebate.

    It is as always, account dependent.
     
  20. dpeters11

    dpeters11 Hall Of Fame

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    May 30, 2007
    Cincinnati
    So you have SWM and you won't go over your systems tuner limit?
     
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