Much appreciated. I know the cables are good as he used one of them and tested them all ready for the next visit. I contacted Directv about the HR34 seeing as I havent had the install a week and specifically asked about HR34 and was told it would be ages yet and to order the normal and get the upgrade. I needed to wait a week! I tried explaining it to them but they keep coming back with general vague statements when I ask for specifics (e.g. how much) So I am trying a different contact to see if I can get some concrete information.