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Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Oct 28, 2011.
Nearing two weeks and the bogus Samsung Only still continues inside the sales dept.
HDGUI is the LAST thing Im worried about.
I've had this happen twice to my HR34 in the past two days.
The first time it was Monday, when the D* Tech was testing it after installing my SWM 16. The HR34 crashed, and the Tech pulled the plug t get it to come back.
Then, Tuesday, at a time when HR34 was not being used, it seemed to have completely powered itself off. It would not power up until I pulled the plug and plugged it back in.
RBR wouldn't do it?
Sounds like a defective power jack.
Anyway call all HMC issues in as I've read DirecTV is keeping track of all HR34 issues.
There have been many instances over the years where pulling the plug and allowing the unit to sit for anywhere from 30 seconds to 30 minutes has been SOP for resolving unresponsiveness in the HR2x boxes. That's become much less common in the last few years granted, but it's still not unheard of.
Do they not track all box issues not just HR34 specific???..... I mean im sure they dont want/need people calling in with the little graphical glitches that are in it and stuff like that. And as for major issues I would only assume they are tracking them just as they are with every other box they have out. Shouldn't act any different in reporting issues compared to other boxes.
Only saw post regarding the HR34. It why when you call in they are supposed to be sending you to Case Management, the supposing employees with more DirecTV knowledge, when you mention HMC.
The double expensive HMC with its 5-tuners, PIP and RVU are all new stuff. I would think upper management would want more than the average report on its issues.
Yesterday evening there was a post in this thread about some alternate online retailers selling the HR34 - specifically usadigitalhd.com.
I called them this morning and talked to William to confirm they had the HR34 in-stock, which they did. I promptly bit the bullet and cancelled my order with Solid Signal (which was placed on 12/5) and placed an order with them.
I wish I would've done it sooner - I already have the tracking number and it's scheduled to be delivered on Friday.
I'm very happy with their service thus far.
The price there has steadily risen. It was 389. Then 394. And now it is at 398.
I got mine for $394.
I got mine for $389.And just got my tracking number.Sweet
I ordered from USADigitalHD last night. Got tracking number this morning and HR34 and SWM-16 will be here tomorrow. Paid 394.99 for the HR34
Thanks for the heads up on USDIGITALHD. I just ordered mine with the extra rf antenae and next day shipping. I called VE to cancel my order with them and Robert said, it may have already shipped. Nice potential problem, I may have 2 34's soon. . I'm not worried about the price, I'm just happy to know that I have one,minimum on the way. I had my Panasonic 50GT30 installed last Sunday and have been watching it in sd. This will be my first hd setup. I'm very excited.
You have no HD Receivers?
Nope, the 34 will be my first. I'm pretty excited.
Does anyone know if VE is able to ship any additional HR34s this week?
Do you have a SWM setup?
Robert, I ordered mine last Monday and I called VE today and the lady that answered was not sure about my order and told me to call next week. I'm not in a rush but are you filling out orders before last Monday 12/12/11 with tomorrows shipment?
Have a SWiM-16. All I needed to do was reset ALL the receivers.
Please excuse my ignorance, but what is "RBR"?