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HR34 disk space issue. Unable to record anything! Help!

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by xtc, Sep 27, 2012.

  1. Davenlr

    Davenlr Geek til I die

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    Brother, This should be the subject of an entire thread....Not only on these forums, but on the highway, in stores, and in general....
     
  2. seabreak

    seabreak Cool Member

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    Simple. I counted. I deleted approx. 40 hours of HD programming. If DT is now using 60% for their new software, it is a problem.
     
  3. raott

    raott Hall Of Fame

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    One thing is for sure, that update had no business going out the door when it did.
     
  4. seabreak

    seabreak Cool Member

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    You are correct. Many are not getting it. I'll repeat. NO MATTER HOW MUCH YOU DELETE, THERE IS NO AVAILABLE SPACE!!! HAS NOTHING TO DO WITH DELETING OR USING ALL 200 HOURS, ETC. I should have 60% available. I highly doubt DT is using 60% of space for the "Genie". There is a problem with the software that is causing the DVR to think there is no space available. Why, I don't think anyone knows at this point. If someone knows how to fix it, I'd love the answer, as that is why I posted in the first place.

    I don't get the controversy about deleting programs. If I was out of town a lot in the past few months and recording a lot, so what? This receiver is advertised as 200 hours of HD, minus a few percent for DT's use. So, if I filled it to 95%, it should work as if I filled it to 60%. I agree these receivers are not for archiving as this is the 2nd time in a year I've had a problem. I purchased the HR 34 in Feb due to another year and a half old DVR's hard drive failing. So, I certainly don't trust it to keep something that I really want to save. I'm still waiting (3 days now) for a result from DT, with no answers. When I get one, I'll post it.
     
  5. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    If you've deleted 40 hours of HD programing, you've got other problems going on.
    This may be unique your your DVR, as it hasn't been seen on others.
    The 10% loss/change of free space doesn't account for what you're seeing.

    BTW your math seems a bit off too. 40 hrs would only equal 20%.
     
  6. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    You have a ping earlier in the thread.
     
  7. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    It could be a lot less, too, as there's large variation in MB's required for an hour long program.

    I do wish he'd answer my questions. I see a number of folks are trying to help, too.
     
  8. JACKIEGAGA

    JACKIEGAGA N.Y. FOOTBALL GIANTS

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    So if I delete all my recordings I wouldn't be at 100%?
     
  9. Carl Spock

    Carl Spock Superfly

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    JACKIEGAGA, you are always at 100% :)
     
  10. seabreak

    seabreak Cool Member

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    Sep 27, 2012
    Sorry, meant 40%
     
  11. JACKIEGAGA

    JACKIEGAGA N.Y. FOOTBALL GIANTS

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    :lol:
     
  12. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    :rolling:

    Then again, I normally don't get below 80% here either, because I delete stuff as I view it most of the time.
     
  13. JACKIEGAGA

    JACKIEGAGA N.Y. FOOTBALL GIANTS

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    The same here.
     
  14. RunnerFL

    RunnerFL Well-Known Member

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    Their partition, which includes PPV and Genie recordings plus other "stuff" I'm sure, is based on total drive space.

    I know this from trying different drive sizes:

    2TB drive, they get 17.86G
    3TB drive, they get 27.94G
    6TB array, they get 55.89G
    9TB array, they get 83.83G
    12TB array, they get 95.68G

    They get less than 1%. (Yeah, I said 10% previously, I was wrong)
     
  15. RunnerFL

    RunnerFL Well-Known Member

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    I haven't gone below 97% with 3 weeks worth of heavy usage yet. :lol:

    I haven't counted how many hours lately...
     
  16. bobcamp1

    bobcamp1 Icon

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    +1

    Most other DVRs can run full with only minor slowdowns. The DVR is designed to automatically delete old shows to make room for new ones, so in theory you should never have to delete any shows. I ran my Tivo like that for a long time.

    The HR34 is also designed so that an entire household of 5, 6, or 7 people can record all of their individual shows onto one DVR. I bet that kind of usage would fill it up fast.

    I think what's happened here is that these people's hard drive's file systems are now corrupted. The Genie didn't make space for itself gracefully. I would suggest the OP clear and delete everything and start over from scratch. I would also call D* and complain loudly. He'll hopefully get a credit or free service of some kind.
     
  17. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    What!?!!

    There's no evidence of wide spread "corruption", and deleting everything is not indicated, at least as a general rule for this problem and others.
     
  18. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Well then we're back to how do you know you deleted 40%, if the free space still reads zero? :confused:
     
  19. bobcamp1

    bobcamp1 Icon

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    Because he delete almost half of his recorded shows. So if he had 200 hours of recorded shows, and he deleted 80 hours of them, what percentage of shows did he delete?

    Others have said that the Genie takes up around 10%. In theory, he should only have to delete at least 20 hours of shows to get to 10%. He could delete a few more to be on the safe side. But then his free space indicator should start to go up.

    The fact that the free space indicator isn't budging isn't a good sign.

    I would recommend the Tivo's "clear to do list and season pass" option, as it has gotten a few Tivo users out of a similar jam. But the HR2xs don't have that option. Maybe he could do it manually -- remove all series links and reboot twice. But if that doesn't work, and it still refuses to record anything, what's the next step? Erase everything and start fresh.

    All it takes is a few bad bytes in just the wrong place in the file system or partition table to wreak havoc.
     
  20. JACKIEGAGA

    JACKIEGAGA N.Y. FOOTBALL GIANTS

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    Let me ask this again

    So if I delete all my recordings I wouldn't be at 100%?
     

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