Yesterday, I went into Menu, Settings and Info, and then More Info. Once I did that another screen appeared which had the current channel in the little pic upper left playing, but nothing else. After 5 minutes, with no progress and with Escape not getting me out of the screen, I did a red button reboot. Ever since then, I've noticed the when I bring up the info on a program, such as a movie, there are no more ratings for the movie or any program. None of the asterisk ratings of the splat ratings or anything. Also, when I bring up the Cast and Crew list, the list is there but no one, no matter how big a star, has a picture anymore. Why does a reboot cause this?