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HR34 Genie, 0x067E - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Scott Kocourek, Mar 12, 2013.

  1. Mar 25, 2013 #61 of 120

    wrj Legend

    Nov 23, 2006
    One issue occurred last night that I never seen before. I had doubleplay activated. All was working fine but then I "arrowed down" to go to the other channel and what I got was the correct show but it was playing what was recorded quite earlier. I couldn't FF. It played okay but only from a much earlier time. I then "arrowed down" again I got that same show but at the correct time. The arrow button didn't bring me the other show I had on doubleplay.

    All this was done directly off the HR34.
  2. Mar 25, 2013 #62 of 120
    don s

    don s Mentor

    Sep 4, 2011
    Yes, this is my experience so far as well.
  3. Mar 25, 2013 #63 of 120

    RACJ2 Hall Of Fame

    Aug 2, 2008
    Last version worked better for me. Had an NHLCI hockey game on live, with 4 recordings running at the same time. Started watching one of the recordings for quite a while, hit exit to go back to the hockey game. It had a commercial on, so I tried to rewind and no buffer. So I couldn't go back and watch last goal.

    Last night, had an NHL CI hockey game on, started watching a recording and then hit exit to go back and watch the end game. The game was over and the "not authorized" was showing. Tried to rewind and it wouldn't. I could see the green buffer and since rewind wouldn't work, I tried skip back. I hit it several times and could see that it moved back a couple minutes. So I hit it about a hundred times and eventually it got back to the end of the game and I watched it.

    So the buffer is unreliable on this new version.
  4. Mar 26, 2013 #64 of 120

    jibberyerkibber Legend

    Mar 1, 2012
    "So the buffer is unreliable on this new version."

  5. Mar 27, 2013 #65 of 120

    mpoc1 Mentor

    Dec 18, 2007
    HR34 with two clients. Watching last night on the HR34 with both clients inactive. When I turned double play on, it seemed to work fine, but after switching back to the original channel and watching for a while, but upon switching back to the double play channel, it was frozen on the paused frame. Rev, FF, returning to beginning - all moved the time ticker but the frame remained frozen. Only skipping to the end of the buffer would allow the show to play from that point forward. Subsequent switches back to the original and back to the double play channel the problem remained, yet the original channel was unaffected. Changing channels on the double play channel resulted in same issue. Resetting the HR34 seems to have fixed this issue; however, I still have a delayed audio whenever I switch back and forth between double play channels.
  6. Mar 28, 2013 #66 of 120

    lgb0250 Legend

    Jan 24, 2010
    Don't know if this is specifically tied to this update or not but I'm having problems with pandora that I've never had before.

    Now when I go to one of my stations a great deal of the time it will cut off whatever song is playing and go to the next one. Yesterday I had it cut six songs off well before they were complete and move to another song! Sometimes it will fully play several songs in a row with no problems at all and then all of a sudden start doing it again!

    I've had my HR34 for over a year now and have never seen this happen before.
  7. Mar 28, 2013 #67 of 120

    augisdad AllStar

    Sep 29, 2011
    KC area
    Was watching the Royals on FSKC 672-1 last night about 1/2hr behind live. Was ok up until around 9-9:30. Picture would start breaking up on top of the screen and then it looked like picture would advance 1 or 2 frames, then reverse 1 or 2 frames. Would stay like that as the time advanced. No bad weather or msg saying signal was lost, but would come back and play for several minutes fine, then do it again. Finally it seemed to be stuck in this mode as I FF up to live. Switched channels to dump the buffer and came back w/ no problems the rest of the game (about another hour).
  8. Mar 28, 2013 #68 of 120

    curtmcgirt New Member

    Jul 11, 2010
    067e fixed *one* of my hr34 3d problems, and that was when I changed to either espn3d or 3net, my Epson projector would not detect the 3d. now it does, but I have constant audio dropouts when watching either of those channels.

    I could not and still cannot watch 3d PPV movies through the hr34, as it says my tv does not support the resolution.

    I was already having the audio dropouts watching 2d 1080p ppv movies, and that isn't any better with the new software.

    one thing to note regarding my 3d issues: if I connect my old hr21 to the same 3dtv and avr that the hr34 is normally hooked up to and watch the same programming, all things 3d and 1080p work just fine with no audio dropouts.
  9. Mar 30, 2013 #69 of 120

    rey_1178 New Member

    Dec 12, 2007
    like others i've been experiencing lag and it's been an issue for over a month now. my setup is the same since day one,HR34 with an HR24. while I'll admit the my 34 has never been as fast as my 24, this lag I'm constantly experiencing is driving me insane. I see it more while scrolling through the guide,menus and sometimes when FFWD. tried different remotes,resetting still the same. at times you press a button on the remote and literally i have counted up to 5 seconds for the 34 to respond.
  10. Mar 30, 2013 #70 of 120

    ovhdfan New Member

    Mar 30, 2013
    Since I got 0x67E my am21n no longer works. This is a repost from the AM21 Lost OTA Channels thread.
  11. Mar 31, 2013 #71 of 120

    Jerry_K Godfather

    Oct 21, 2006
    The loss of buffer on the active channel is a real pain in the keester. Still happens with this latest downgrade.
  12. Mar 31, 2013 #72 of 120

    rayxxxle Legend

    Mar 28, 2007
    +1 Having same problem, changed HDMI cable and still have the problem with no sound. Sometimes up to 5 on and off's to get sound.
  13. Mar 31, 2013 #73 of 120

    Datagg Legend

    May 17, 2009
    Mesa, AZ
    Real nice... family over and we were all watching safe house.. Had to pause for about 20 minutes. Came back, got our corn, drinks etc pressed resume and it didn't fire back up. How embarrassing, especially since i recommended this piece of **** to some who were here.

    This problem and many more began about a week after update. Heck this was the same issue with the previous HR34 also. I had high praise for the HR34 update at first, boy was I wrong, should have known better. Good Job DTV.
  14. Mar 31, 2013 #74 of 120

    bobbin New Member

    Oct 28, 2006
    I searched these threads and realized just how obsolete I've become. We have a whole house system using four DVRs that was a beta. Separate sub router (switch) that is wired (cat5) to the dvrs, never upgraded to a SWiM.

    Love it, use it. Now the problem. One of the DVR's is going dead and DTV wants to send me a Genie as a replacement.

    What will the installer do with my system? How should I interact with him to optimize the experience. Would love it if the system just continued to work as it has in the past. Is that to much to expect?

    The sick one is a HR20-100
    the other three are HR24-500, HR24-200C-R and HR20-700.

    Will appreciate any recommendations and comments.

    Thank you for reading.

    Bobbin ( DTV since Aug of l994)
  15. Mar 31, 2013 #75 of 120

    dpeters11 Hall Of Fame

    May 30, 2007
    The Genie requires SWM, in your case a SWM16. While it will work using Ethernet for whole home, it's not supported, so I would think the installer would want to switch you to DECA. He pretty much has to leave the install in a supported configuration.

    The only box that will need a DECA box is your hr20, the 24s have them built in.
  16. Apr 1, 2013 #76 of 120

    hiline New Member

    Jul 20, 2009
    Mine freezes at the "More System Info" as well. Nothing but a RBR helps.
  17. Apr 1, 2013 #77 of 120

    rey_1178 New Member

    Dec 12, 2007
    3 resets over the weekend. twice due to lag and once because i couldn't switch to any other channel besides the one i was on.
  18. Apr 1, 2013 #78 of 120
    KK in CT

    KK in CT Legend

    Jul 13, 2010
    Does a reset improve the lag? Mine seems to be getting progressively worse since this version was installed.
  19. Apr 1, 2013 #79 of 120

    Datagg Legend

    May 17, 2009
    Mesa, AZ
    It does for me, yet each day after it gets progressively worse... About a week in i'm ready to toss this thing out the door. RBR works, repeat and rinse.
  20. Apr 1, 2013 #80 of 120

    bobbin New Member

    Oct 28, 2006
    Yes sir. You seem to have covered it all. I got the confirming order today and it includes the "Whole Home System" So I hope to be up to present day standards when he leaves the Genie. Thank you for your response.

    Now, maybe I should follow this forum a little closer in future. Or, I could go fishing:)

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