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HR34 Genie: Version 0x05CD - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Oct 12, 2012.

  1. RACJ2

    RACJ2 Hall Of Fame

    Aug 2, 2008
    I know those type of things are annoying, although I'm not experiencing most of them. I was having an issue where I exit from a recording and it froze on a black screen for about 30 seconds. And then when using the remote for anything, there was no response for 30 seconds and then it did all of the commands in a row. A reset resolved that.

    Maybe you should push to have them replace your HR34? Also, to make it a bit easier to read, could you please occasional start a new paragraph, like I did above?
  2. jibberyerkibber

    jibberyerkibber Legend

    Mar 1, 2012
    No problem RACJ2. Thanks. One thing I forgot to mention: Occasionally when I a m in the FFWD mode and I press PLAY, nothing happens, i.e. the HR34 simply continues to FFWD. Often I have to press PLAY as many as 5 or 6 times to restore real time.
  3. Datagg

    Datagg Legend

    May 17, 2009
    Mesa, AZ
    Had another odd frustrating issue just a few hours ago.... Live tv, had to pause it for about 30 seconds for a phone call, came back, pressed play, it wouldn't start back up... rewound it a tiny bit of what i could (30-45) pause, wouldn't play that or begin live again.. had to switch channels and then come back to it and begin there live.

    2 weeks now I have had this, sad this is happening to a unit that has been out for over a year.... shame
  4. HofstraJet

    HofstraJet Legend

    Mar 6, 2003
    Well, all of my complaints and observations are already mentioned in this thread so no need to rehash. Worst one is the progress bar appearing whenever you trick play - there are many times that I don't want to know where I am in a recording. Also, the freezing picture not only affects the HR34, but when watching shows from my HR34 on my HR24 through whole-home, the picture freezes sometimes and I have to wait for it to come back. Very annoying. Whole-home through DECA, though the 24 and 34 mentioned above are on top of each other connected to the same switch.

    And for the record, my previous unsupported whole-home over CAT5 setup worked just as well as whole-home over DECA. I see no discernable differences.
  5. jcwest

    jcwest Legend

    May 3, 2006
    While watching a recording Sat. P. M. did a 30 sec. slip and box froze up and displayed a black screen with video blinking on and off like a stuck record.
    At this time no remote or box keys worked, did a RBR.

    Sunday P.M. after watching and deleting a recording the PIG display was black and no audio. There was no hilight bar in the playlist and box wouldn't respond to any input.
    Had a couple of shows recording and after waiting several minutes I switched to another DVR and watched an hour show then switched back to the HR34 and it had recovered without a reboot.
    Operated properly for a couple of hours.

    Did a menu reset this A.M.

    J C
  6. jibberyerkibber

    jibberyerkibber Legend

    Mar 1, 2012
    When I activate the PIP on my HR34, I can't find a way to switch the audio back and forth between the main picture and the PIP. Is there a way? Thanks.
  7. TDK1044

    TDK1044 Godfather

    Apr 8, 2010
    Well, I have a Genie install scheduled for this coming Saturday. I am replacing 3 HR24s with a Genie system and a couple of clients. I am so fed up with not being able to see what is set to record on each box, that this single HD DVR solution works for me.

    Judging by this thread though, I may see some issues :)
  8. carl6

    carl6 Moderator Staff Member DBSTalk Club

    Nov 15, 2005
    Seattle, WA
    Try using the down arrow (below select).
  9. EyeRonik1

    EyeRonik1 Mentor

    Nov 26, 2007
    My hr-34 can be so slow. It's fine after a restart but after 3 or 4 days of just being left on it gets unusable. It's common to take 2-3 minutes to do a channel change or fast forward.

    I haven't called it in because I don't want to spend hours diagnosing it.

    I have about 65 season passes and many of them are category searches - record all new action adventure movies, for example. I'm sure I'm pushing the scheduler pretty hard, but I'm well within their specs. I pushed my much older Tivo's harder than this and they worked fine.
  10. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    Dec 2, 2010
    How full is your drive on the '34? Do you never put it in standby?

    I'm not at all sure a Guide flush will help, but I'd try it anyway- just before you retire, do a double reset via Menu->Settings->Reset->Restart receiver.

    If the scheduler is running across bad or conflicting program info, a Guide flush could help. Also, trimming the searches could help as well.

    Please keep us posted!
  11. KK in CT

    KK in CT Legend

    Jul 13, 2010
    I believe that swaps the two pictures as well as the audio.
  12. RunnerFL

    RunnerFL Well-Known Member

    Jan 4, 2006
    Correct, there is no way to just change the audio with PIP.
  13. EyeRonik1

    EyeRonik1 Mentor

    Nov 26, 2007
    I do that version of reset about once a week. The performance improves and is quite snappy for 3-4 days. Then, suddenly, the performance will become intermittantly slow, where the machine will appear to hang for 30 seconds or so at a time, and then over the next day or two it will get sluggish as I described above. Repeat until done.

    I do have one other behavior that is odd - recordings from one auto-recorded search will show up under other titles in my playlist (sorry if I mix up Tivo and DirecTV terms.) For example, I record every Chicago Bears game. I also record every Illinois game. In my Bears folder in my playlist I will also get Illinois games, other football games, and other recordings from other wishlists. When I delete the Bears wishlist and re-enter it, the behavior stops but the recordings will show up in some other folder.

    Finally, I have one more thing: I dropped Showtime, Encore and Starz several weeks ago. All of the Encore stations still show up as stations I get, along with the HD pack that I dropped last spring. I've been on the phone with Directv for several hours on this and they don't know what it is. I avoid problems with the CCHAN operator but it's a minor annoyance.

    I believe these are related but who knows without know more about their internals.
  14. upjtboogie

    upjtboogie Mentor

    Sep 3, 2011
    So I'm getting Genie tomorrow, has the experience been slower, the same or faster than a whole home setup with an HR24-100?
  15. RACJ2

    RACJ2 Hall Of Fame

    Aug 2, 2008
    As already mentioned, there is no way to listen to the audio in the PIP. I would like to have that as well, but would prefer we get a button on the remote for PIP On/Off first.
  16. dsm

    dsm Godfather

    Jul 11, 2004
    I've been finding that dvr scheduler stopped working (recording initiated from iphone or ipad app). The recording history always shows a message that the recording failed because it was already scheduled. Someone suggested I turn Genie off and I did. Now DVR scheduler is working again.

    I called tech support and they took down my info and said they would send me an update that fixes it overnight. I'm already running 0x05cd and I told them that I thought it was the latest official release but they said they would send an update within a day or so. That was days ago, no update or even a reset yet. It did get me off the phone though so I guess that's a good thing for both of us to stop wasting our time :).
  17. jibberyerkibber

    jibberyerkibber Legend

    Mar 1, 2012
    I got the new software today. 0x5d3. So far I have only checked it to see if the infernal TO RECORD THIS EPISODE prompt is still there. Dang, it is, at least on some channels. And when scrolling down through the guide, the highlight still jumps off to the left and highlights the station info. Another dang.

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