1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

HR34 Genie: Version 0x05D3 - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Scott Kocourek, Oct 31, 2012.

  1. Nov 9, 2012 #101 of 303
    usnret

    usnret Icon

    603
    2
    Jan 16, 2009
    Jib - maybe you need to add toner?? :D
     
  2. Nov 9, 2012 #102 of 303
    inkahauts

    inkahauts Well-Known Member

    22,661
    1,103
    Nov 13, 2006
    That Looks fun!
     
  3. Nov 9, 2012 #103 of 303
    gully_foyle

    gully_foyle Hall Of Fame

    1,301
    5
    Jan 18, 2007
    Los Angeles
    The autocorrect is again too short after a 2x sprint through commercials. Almost always needs another 12 to 18 seconds rewind. My reactions are a bit better than average, I think.

    Also, and this is a continuing problem: When watching a recording and having some graphic overlay (timebar or info, say), EXIT sometimes clears the graphic (correct) and sometimes exits the recording (very incorrect).
     
  4. jibberyerkibber

    jibberyerkibber Legend

    238
    6
    Mar 1, 2012
    This is for my HR34 friends. What do you think?

    "I was watching my TV yesterday in the split screen mode. One picture was from my HR34 and the other was from my HR24. Both receivers were tuned to the same station, MSNBC 356. Both tuner pictures were in real-time, i.e. no delay. I was doing this to check my PROGRAM GUIDE for each receiver and still watch and listen to the program in the other split screen. Then came a fade to black to a commercial break. Guess what? The HR34 screen had one set of commercials and the HR24 screen had another completely different set of commercials! Then after the commercials, a fade to black and the regular identical 356 program came back simultaneously in both screens, i.e. both tuners. Anyone? It's been many years since I took LSD."
     
  5. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,365
    580
    Dec 2, 2010
    Winters,...
    Probably one had local commercials loaded to be inserted into the program, and the other receiver didn't.
     
  6. Jerry_K

    Jerry_K Godfather

    433
    0
    Oct 21, 2006
    This morning my lovely wife said "The TV is all screwed up". A recorded program was supposed to be playing. But instead the top half of a still frame would pop up for a split second and then the screen would go black for a second then the half frame flashes on ad infinitum. No response to the remote. So RBR and it started working.

    It was bad as an HR34, it is horrible as a genie. Does not grant wishes very well.
     
  7. inkahauts

    inkahauts Well-Known Member

    22,661
    1,103
    Nov 13, 2006
    You need a different unit. Im sorry, but your issues are far to often and above the norm IMHO. It's either your wiring and system, or an actual bad receiver. I'd ask for a replacement.

    My folks, who don't participate in any ce testing etc, have had one for six months, and the only complaint I ever get from them is some of the other DVRs falling off, and im pretty sure that's actually a issue with the other units and not the HR34 at their house. And I hear about every tech issue they ever have.
     
  8. Jerry_K

    Jerry_K Godfather

    433
    0
    Oct 21, 2006
    DVRs falling off by that I guess you mean not on the combined playlist, is a common problem on these threads with the Genie nee HR34.

    And most folks we see with DVRs don't really use them at all. Hardly any series recordings, once in a while a recorded program, don't use double play, have no idea that you can pick up the buffer if you don't turn it off (standby) don't ever build a buffer to skip commercials. No clue at all even when you explain the features and walk them through how to use them. All they have with a DVR is a remote instead of going up to the TV to twist a knob and change the channels. Yes some are running TVs with only a coax input and a knob to change the channels. So of course they are not going to run into any glitches. They never poke at that part of the software.
     
  9. inkahauts

    inkahauts Well-Known Member

    22,661
    1,103
    Nov 13, 2006
    You issues seem to go far beyond lost buffers and DVRs dropping of the playlists... Which I think is more of a hr2x issue than a genie issue... Have your DVRs gotten the latest firmware for the hr2xs?
     
  10. tom74

    tom74 Cool Member

    11
    0
    Nov 8, 2012
    I left the duplicate recordings alone and they were all recorded twice. If you clear out the series and reset it up it fixes the problem however, it seems that the cause of the duplicate recordings is any receiver resets. When a reset is done that is when duplicates show up in the to do list. You reset the series and all is fine until the next reset. With my particular duplicate issues it seems to pick on series setups from local channels ( abc, NBC, CBS, Fox). I have yet to see it with a national cable channel series recording.
     
  11. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,365
    580
    Dec 2, 2010
    Winters,...
    Interesting! I wonder if something in the coding of the locals could be making that happen. (?). I've not seen anyone post that the duplicates are a persistent problem, at least not as you've described.
     
  12. don s

    don s Mentor

    58
    1
    Sep 4, 2011
    So.... Though my replacement HR34 is allowing me to see recordings on the other DVRs in my home, I am again starting to experience drop offs again where remote viewing is dropped.

    I can for now reset the box and multi room viewing get re-established (which I was unable to do with the other unit), but it is still really irritating that I still am having issues with remote viewing. DTV continues to say it is a "known issue", but it is getting infuriating. I'm just glad that for the moment I have a workaround. Annoying, but better than nothing for now.

    DTV needs to get this software fixed soon ...
     
  13. inkahauts

    inkahauts Well-Known Member

    22,661
    1,103
    Nov 13, 2006
    What firmware do have on all your units?

    How is your system wired? Are you using deca? How is your system bridged to the Internet?
     
  14. don s

    don s Mentor

    58
    1
    Sep 4, 2011
    The DTV installer set it all up in Feb of this year, and all was fine for a long time. WH was working fine until a firmware update on the HR34 about 4 months ago broke the whole home functionality between my HR34 and the HR24s. The latest firmware is on the 34 and the 24s.

    It was all working ... until it suddenly wasn't. It clearly was the software. After the update I would lose multi-room viewing with the 34. The HR 34 couldn't see recordings in other rooms and vice versa. The HR24s all continued to work just fine between each other. I tried resets and static IPs, etc. Nothing fixed it. After months of calling DTV and being told it was a "known issue", I finally got a replacement HR34, figuring I had nothing to lose.

    The new box worked just fine for 5 days or so. However now it is - AGAIN - occasionally losing connection with the other DVRs - it can't see recordings in other rooms and vice versa. (The HR24s all continue to work just fine between each other). The difference with this box so far is that I can reset it and regain multi-room viewing apparently. I couldn't even to that with the previous unit.

    The WH problem is not consistent, it is not presenting for all users, and apparently is quite known to DTV. It is irritating to the Nth degree for me at this point - especially considering that there were no issues at all with me before August or so ..
     
  15. jibberyerkibber

    jibberyerkibber Legend

    238
    6
    Mar 1, 2012
    I've been harping about the HR34's failure to autocorrect after FFWD > PLAY ever since I got mine nine months ago. My HR23 and HR24 autocorrect just fine. As many times as I posted about this, and as many times I have written DTV, it appears they are not concerned with this issue.
     
  16. Jerry_K

    Jerry_K Godfather

    433
    0
    Oct 21, 2006
    Do you have a Genie nee HR34?
     
  17. tonydi

    tonydi Mentor

    62
    0
    Jul 10, 2010
    I don't know if it's that they aren't concerned, or if they can't reproduce it. My HR34 works perfectly with the autocorrect, always has. My neighbor's does as well.

    Same with most of the issues that Jerry_K, has, neither of us sees hardly any of his problems.

    I've got the HR34, two H25's and one HR24 with whole home and internet. Never had an issue with seeing/playing recordings across the network. I also use static IP's for everything, the boxes and my TV's.

    That being said, there seem to be a few common things that everyone sees, like the weird deal with deleting a future recording and having it tell you it's recording, yet that's survived one firmware update unfixed.

    All in all, mine's working pretty well. I think the only bug I've got is that future recording thing. I just hope and pray that they don't break something in future updates.

    And I need to stop posting how well mine works because I just know I'm going to jinx things. :eek2:
     
  18. EyeRonik1

    EyeRonik1 Mentor

    35
    0
    Nov 26, 2007
    I frequently have the same program recording multiple times. This is far from the biggest issue I have so with my HR34 so I haven't pursued it.

    The biggest problem by far is performance. Most of the time performance is fine, much of the time it is quite slow, and occasionally (about once a week) it can take minutes to open the Now Playing list. A reboot fixes it but I don't want to interrupt current recordings.

    It often takes so long that the window times out and exits before it populates.
     
  19. inkahauts

    inkahauts Well-Known Member

    22,661
    1,103
    Nov 13, 2006
    Yes I do. 100 series links. Some are boolean arsls. Watch remote recordings and live often. To and from the genie. I just don't see the stuff you post that no one else seems to either. I have the delete from to do list bug and such, which is getting worked on, but you have some really outlier issues IMHO.
     
  20. inkahauts

    inkahauts Well-Known Member

    22,661
    1,103
    Nov 13, 2006
    So it sounds like you have 628 on your hr2xs. It also sounds like your system is setup to work over deca but you haven't said how your system is bridged to your home network.

    A couple things. One do you have unpn turned on your router? If so its likely causing issues.

    Personally as a test I'd disconnect your deca cloud from the home network, completely reset all networking settings and in all dtv boxes and then see what happens not using any fixed ip addresses or interacting with you home network. Let them get their own 169 addresses and talk to just themselves and see if anything changes. It's simple to do and may help elevate your frustration.
     

Share This Page