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HR34 Internet problems

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by petek22, Jul 19, 2013.

  1. petek22

    petek22 Cool Member

    18
    0
    Jul 5, 2007
    little background....

    Had DSL for years and had the HR34 plugged directly into the DSL router and never had dropped internet problems.

    so i dedcided to get rid of the DSL and go with a comcast highspeed internet, everything works great except now my HR34 will drop the internet after just a few minutes. the receiver is plugged directly into the new Cable modem. I tested the connection with my laptop using the same cable that is plugged into the HR34 and it works like a champ.....it's seems to be only the HR34 drops the connections.


    anyone have any idea what's going on? rebooting the receiver now.
     
  2. peds48

    peds48 Genius.

    20,082
    1,068
    Jan 10, 2008
    NY
    are you sure is just a modem or a gateway?
     
  3. petek22

    petek22 Cool Member

    18
    0
    Jul 5, 2007
    It's a cable modem/router.....but anyway got it figured out. I placed a 4port switch between the hr34 and the cable modem. So now it goes. Hr34---4port switch----cable modem/router


    Works just fine now, not sure why this fixed it but it did.

    Hope this helps someone else.
     
  4. peds48

    peds48 Genius.

    20,082
    1,068
    Jan 10, 2008
    NY
    Awesome. Thanks for the update.
     

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