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HR34 Internet problems

541 views 3 replies 2 participants last post by  peds48 
#1 ·
little background....

Had DSL for years and had the HR34 plugged directly into the DSL router and never had dropped internet problems.

so i dedcided to get rid of the DSL and go with a comcast highspeed internet, everything works great except now my HR34 will drop the internet after just a few minutes. the receiver is plugged directly into the new Cable modem. I tested the connection with my laptop using the same cable that is plugged into the HR34 and it works like a champ.....it's seems to be only the HR34 drops the connections.


anyone have any idea what's going on? rebooting the receiver now.
 
#2 ·
are you sure is just a modem or a gateway?
 
#3 ·
It's a cable modem/router.....but anyway got it figured out. I placed a 4port switch between the hr34 and the cable modem. So now it goes. Hr34---4port switch----cable modem/router


Works just fine now, not sure why this fixed it but it did.

Hope this helps someone else.
 
#4 ·
Awesome. Thanks for the update.
 
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