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HR34 Recordings disappeared

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by spartacvs, Feb 12, 2013.

  1. spartacvs

    spartacvs Mentor

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    Dec 29, 2011
    I hope somebody in here can give answers because Directv has no clue what happened.

    I have an HR34 and the recordings just disappeared from my list without me deleting it. When I left, I saw that there was about 40% free space then when I came back and checked the recordings it went up to 77% free space. I checked my recorded shows and most of them are gone, I tried to reset the HR34 to no avail. This isn't the first time that has happened to me, the last time was about 3 months ago, the recordings also disappeared. Any idea what is going on?

    Thanks
     
  2. Diana C

    Diana C Hall Of Fame DBSTalk Club

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    Do you have an external hard drive attached?
     
  3. spartacvs

    spartacvs Mentor

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    Dec 29, 2011
    No external hard drive attached.
     
  4. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    Seattle, WA
    What type of recordings were lost? Were they regular recordings from normal channels you subscribe to, or were they pay per view or on-demand programs? Sometimes there are limits on how long an on-demand or ppv will remain on your DVR.

    Also, if you have whole-home, make sure you haven't changed the local/all setting on what DVRs you can see. However, that shouldn't have an impact on open space.
     
  5. spartacvs

    spartacvs Mentor

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    Dec 29, 2011
    Just network and cables shows no PPV or on-demand.
     
  6. Datagg

    Datagg Legend

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    Mesa, AZ
    Did you make sure your tv was on.. LOL, just kidding.... i had that happen a few times when i got my HR34... no answers to why. Things only got worse from there. My best guess was a defective hard drive. New unit fired up a couple of days ago, all working great at this point.
     
  7. spartacvs

    spartacvs Mentor

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    Dec 29, 2011
    Is it possible if I can request a new HR34?
     
  8. Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

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    Colbert, WA
    I would think if you called both times after losing recordings, you have a solid case for new equipment.
     
  9. NR4P

    NR4P Dad

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    Sunny Florida
    I think Carl6 may have the answer. I've had things disappear after a year.
     
  10. inkahauts

    inkahauts Well-Known Member

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    Nov 13, 2006
    Do a menu reset and see if they come back.
     

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