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HR34: "To record episode press R on your remote control" annoying popup

14K views 47 replies 22 participants last post by  Laxguy 
#1 ·
Anyway to get rid of the annoying popup "To record episode press R on your remote control" on my HR34 and genie that keep coming up on the channels I watch the most, and it seems like it gets on more channels as I watch more programming as I am a new directv customer. I have recording tips off, have genie set to off, have tried red button reset, but nothing works!

Any solution to this?
 
#27 ·
Didn't feel this deserved it's own thread ...

I don't get your pop-up anymore, the one that is starting to get on my nerves is the dual-tuner note.

"You have activated the dual-tuner ...etc... It will be available for 2 hours." Or whatever it says.

Yes I know DTV, I understood how it worked after the first pop-up. You didn't need to remind me these last 100+ times.
 
#28 ·
jhart05 said:
Didn't feel this deserved it's own thread ...

I don't get your pop-up anymore, the one that is starting to get on my nerves is the dual-tuner note.

"You have activated the dual-tuner ...etc... It will be available for 2 hours." Or whatever it says.

Yes I know DTV, I understood how it worked after the first pop-up. You didn't need to remind me these last 100+ times.
That's double-play (having two tuners active, so you can switch between them)...it needs to give SOME sort of acknowledgement that the feature is engaged. If it didn't, there would be people complaining about that.

Stuart gave the solution, but the reason you are getting the pop-up is that without a few series links in place the software keeps assuming you are a new user and need reminding that you can record your favorite shows. Once you start setting up a few recordings (5 is the magic number, apparently) the "reminder" goes away.
 
#29 ·
DTV: finding new and unhelpful unsolicited ways to annoy us since 2010.

I would prefer that just once they fix a real problem, instead of providing fixes to problems we don't have. It seems their mission statement is to get the phone to stop ringing, while most companies concentrate on improving the user experience instead.
 
#31 ·
sportman13 said:
I did set up series. did not change the default options on the DVR popup went away but if you need to have (always) at least 6 series links it is not realestic to do your DVR will keep recording shows and fill up my DVR any other way to make pop up go away
Then why have a DVR? Isn't the whole point to set it up to automatically record your favorite series? After you view them, you delete them, then they won't "fill up" your DVR.
 
#33 ·
sportman13 said:
I meant Could you set options for each of those 6 series links first run and Repeats will it work?
Yes, and you could limit the series links to one program, first run only. But I don't believe you have to keep 6 series links active in order to make the hint go away. However, the belt and suspenders way would be to always have 6 SLs set at all times. Could even be for a series that's not currently aired, I think.

Good luck!
 
#39 ·
sportman13 said:
Laxguy
I meant Could you set options for each of those 6 series links first run and with out Repeats will it work?
So are you saying you dont have 6 different shows you watch on a regular basis? Seems rather odd to have a 5-tuner Genie and not watch at least 6 different shows a week. Its a beautiful thing to setup automated recordings for all your favorite shows, so you never have to worry about missing a new episode or being home on time for your favorite shows.
 
#40 ·
texasbrit said:
Why do you have a DVR if you are not going to record any series? That's most of the reason for having one....you set up a series for your favorite programs, then you watch the episodes, then you delete the episodes you have watched.....
My parents love their DVR, but they never have more than 2 or 3 season passes/series links at a time. They just individually select shows they might want to watch later. They never have more than 3 or 4 shows that they're interested in during a season. They watch most of their TV live, they just want the DVR in case they won't be home to watch it.

I don't get it either, but if they're happy I'm happy.
 
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