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HR34: "To record episode press R on your remote control" annoying popup

14K views 47 replies 22 participants last post by  Laxguy 
#1 ·
Anyway to get rid of the annoying popup "To record episode press R on your remote control" on my HR34 and genie that keep coming up on the channels I watch the most, and it seems like it gets on more channels as I watch more programming as I am a new directv customer. I have recording tips off, have genie set to off, have tried red button reset, but nothing works!

Any solution to this?
 
#2 ·
itvtech24 said:
Anyway to get rid of the annoying popup "To record episode press R on your remote control" on my HR34 and genie that keep coming up on the channels I watch the most, and it seems like it gets on more channels as I watch more programming as I am a new directv customer. I have recording tips off, have genie set to off, have tried red button reset, but nothing works!

Any solution to this?
Push the record button.
 
#6 ·
itvtech24;3181119 said:
Yeah recording tips are off yet it still pops up. Pushing record button records the program. Once deleted samething reappears. Is anyone else having this problem too?
Try turning it back on then off again, if that doesn't work then try resetting the receiver and try the recording tips off and on again.
 
#7 ·
been there, done that...I take it that some arent receiving this message? I dont get in on all channels but only on popular channels. my locals, cnn, fox, etc. I have done all that is suggested. always figured it was a software bug that would eventually get fixed , but have had updates since if first reared its ugly head with no fix.
 
#8 ·
itvtech24 said:
Anyway to get rid of the annoying popup "To record episode press R on your remote control" on my HR34 and genie that keep coming up on the channels I watch the most, and it seems like it gets on more channels as I watch more programming as I am a new directv customer. I have recording tips off, have genie set to off, have tried red button reset, but nothing works!

Any solution to this?
You could try using the Reset Defaults options on the Reset Menu.

Also, "sometimes" it does more to unplug the receiver for a few minutes and then plug it back in.
 
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#9 ·
I ended up unplugging the receiver for a good amount of time, and after plugging it in and everything reseting it went away! Thank you for all the help especially the last post as that seemed to have resolved the problem by having receiver unplugged for a prolong time.
 
#10 ·
itvtech24 said:
I ended up unplugging the receiver for a good amount of time, and after plugging it in and everything reseting it went away! Thank you for all the help especially the last post as that seemed to have resolved the problem by having receiver unplugged for a prolong time.
how long did you leave it unplugged and exactly what did you do , if anything, after plugging it back in and after reboot? I tried this and it failed to solve the problem but I only left it unplugged about 2 or 3 minutes. I also tried to reset defaults but that didnt work either
 
#13 ·
itvtech24 said:
Anyway to get rid of the annoying popup "To record episode press R on your remote control" on my HR34 and genie that keep coming up on the channels I watch the most, and it seems like it gets on more channels as I watch more programming as I am a new directv customer. I have recording tips off, have genie set to off, have tried red button reset, but nothing works!

Any solution to this?
Exactly my problem! Upgraded to HR34 and have this^^^very annoying popup. Any help here would be appreciated.
 
#16 ·
I'll try that as well. Something I realized is if you unplug the receiver twice within a 10min span(i've heard within 30 works too) it flushes out the guide and that popup disappears for a few days, but does pop back up after a few days. I'll try the 5 series links after it starts popping up again.
 
#18 ·
itvtech24 said:
I'll try that as well. Something I realized is if you unplug the receiver twice within a 10min span(i've heard within 30 works too) it flushes out the guide and that popup disappears for a few days, but does pop back up after a few days. I'll try the 5 series links after it starts popping up again.
2 reboots within a 30 minute timespan flush the guide data, todo list, "My DirecTV, sometimes logos, etc. It can take up to 48 hours for all of that stuff to rebuild.

You should never just unplug the receiver unless it is completely locked up and unresponsive. You should use the GUI menus to perform a reboot whenever possible.
 
#19 ·
I have the same problem. Also have recording tips off, etc.

What do you mean by record 5 series links (I'm new to the Genie). Do I have to constantly have 5 series links set to record?
By resetting to default, what am I wiping out? In other words do I have to re-enter my networking information, i.e. router password and all that?
 
#20 ·
KoRn said:
Recording tips. Turn on then back off followed by a reboot. I have not seen the pop up since.
I tried turning tips back on and then off, and then as it happened I had to reboot the genie for another reason. Still getting that popup. Oh, and the reason I came here is because now it pops up in the middle of watching a show even when I didn't change the channel!!! Grrrr...
 
#21 ·
I believe he means set up series links for 5 different shows. I think if you let all 5 record at least one episode you can then delete all 5 series links and the pop-up still shouldn't come back.
 
#23 ·
Stuart Sweet said:
Yes, exactly that.
Good, that's what I thought, but I don't have genie yet so I wasn't 100% sure.
 
#24 ·
I am getting some new information on this... it might be necessary to leave the series links on the DVR for an extended period. Of course you could just ignore them or set up series links for reruns of The Brady Bunch and tell it "new episodes only."
 
#25 ·
Stuart Sweet said:
I am getting some new information on this... it might be necessary to leave the series links on the DVR for an extended period. Of course you could just ignore them or set up series links for reruns of The Brady Bunch and tell it "new episodes only."
Why the Brady Bunch? or is that just an example:D
 
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