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HR34: Version 0x054C Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Scott Kocourek, Jun 8, 2012.

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  1. Jul 8, 2012 #161 of 273
    Drew2k

    Drew2k New Member

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    inkahauts said Stuart Sweet confirmed there is double-play on his Samsung RVU TV, so isn't the equation a little more complicated than "max tuners minus max clients" when you factor in Double Play on the client side?

    If we trust Stuart (and I have no reason not to), then the 3 RVU clients alone can try to turn on double play and will control all 5 tuners from the HR34, and still have one RVU TV where double play is denied and that one TV is limited to one tuner. This leaves the HR34 with no tuner available, so there's no buffer on the HR34...
     
  2. Jul 8, 2012 #162 of 273
    RunnerFL

    RunnerFL Well-Known Member

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    I trust Stuart as well but with 3 RVU clients allowed and only 5 tuners on an HR34 they can't all allow double play, it's impossible. How do we know there's not a limit of only 1 RVU client that can use double play? We don't...

    Again, no one has given us any indication that we shouldn't expect a buffer out of standby just like on all the other HR units.
     
  3. Jul 8, 2012 #163 of 273
    gregftlaud

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    About the slowness of the 34 some people are complaining about here is a hint for now to use. I found this also worked on my HR21 receiver. Dont use tv apps. Once u use those that slows things down tremendously so stay away from using them. Restart ur receiver and dont use apps until they get that glitch fixed and u will find the 34 will work much faster. This is my personal experiece of course might not work for everyone. I havent been using tv apps since they put out the HD Gui (on any receiver) and i have found my receivers are much more responsive.
     
  4. Jul 8, 2012 #164 of 273
    HuskerHarley

    HuskerHarley AllStar

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    OK,,,Are you saying to delete all apps or just don't click on them?

    HH
     
  5. Jul 8, 2012 #165 of 273
    gregftlaud

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    Just dont open them

    But u have to be sure to first restart the non 34 receivers twice withing 30minutes to flush the guide out.

    I think right now it only takes restarting the 34 once to flush the guide.
     
  6. Jul 8, 2012 #166 of 273
    inkahauts

    inkahauts Well-Known Member

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    Actually, I did, although not directly.

    The tuners appear to be nothing more than resources, which will get assigned to what ever resource needs them as they are requested, in some order of importance.

    It appears the order of preference for what tuners get assigned to do is

    1 Recordings that are already set
    2 live tv for any client
    3 requests to record at the current time


    I am getting this by seeing what screen pops up when something is going to change while using the HR34.

    When a recording that was previously set up is about to start, the screen gives us a chance to cancel it, (assuming we have four other things already gong on of course) but always defaults to end the channel you are on and change channels to start the recording. However, in a client situation, this would mean detaching the tuner from the client.

    So if a client is in standby when this where to occur, then it stands to reason that the tuner is taken away from the client forthwith, and is used for the recordings. In general we know that DIRECTV receivers seem to keep on doing what they are already doing, unless told to do something else, so I would suggest that the HR34 built in client has lost its tuner, and won't get it back till it is brought out of standby, and that any buffer on any tuner is only triggered to start by a client coming out of standby. (I'd also say the only client capable of continuing a buffer at all during standby is the one that writes its buffer to the DIRECTV portion of the hard drive, just like other hrs, which seems to be only the HR34 built in client's foreground tuner.). And I think the only reason we see that buffer out of standby sometimes is because that tuner was never needed for any other resource since it had been put into standby.

    Now, as for those who say they haven't ever had five recordings or any clients going on during standby, I would suggest two things. One, the receiver may have restarted for some reason. I have run into that a couple times. And after a restart, until you turn on the HR34s built in client it will not have requested a tuner. The other, I have to wonder how they are doing all the pushed content. On any hr we have now other than the HR34 we know they are using the background tuner for this, but if they have gone to a client system, what's to stop the HR34 RVU DVR server from assigning all tuners to record pushed content of any and all different types (remember, we get movies as well as commercials now in many areas) since all tuners are likely listed as available on the HR34 when it's in standby, since there is no one to give a pop up screen to and ask if they can take a tuner for something.

    Obviously, some of this is speculation, but I don't think it's at all possible to ignore the fact that the HR34 seems to be built as two separate units in one box, a RVU DVR server, and a RVU client. Id say they then took what a current hr does, and split up its different functions, assigning some of them to the server side, and some of them to the client side. And while it won't change much when it's being used as just a DVR, because of what it can do as a RVU server, it appears there are some new little things that may look like bugs but actually aren't. I think the live buffer out of standby is a perfect example of one of those situations. The only question I have, is it always working right, or is it sometimes also just a bug. That's beyond us to be able to figure out, we don't have access to all the facts. I do believe they could do something to help keep the buffer if we are loosing it often simply because of pushed content. I could see them writing a statement that said all tuners are available, except the last HR34 foreground tuner if it is being requested by pushed content. However, until the other little things get fixed, I don't think they would even consider it. Plus, is it worth them doing something like that anyway, adding more complexity to something already extremely complex?
     
  7. Jul 8, 2012 #167 of 273
    HobbyTalk

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    Then maybe you should read it more directly. Since he ONLY has the HR34 and a HR22 then there is NO way he would come close to falling into any of the situations you think are happening.
     
  8. Jul 8, 2012 #168 of 273
    Drew2k

    Drew2k New Member

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    Inkahauts was providing a scenario that could explain a presumed design decision that DIRECTV made to disable the buffer when the HR34 is in standby, with a presumption that DIRECTV anticipates that the HR34 will primarily be used in an RVU environment, and thus could have multiple clients running Double Play and contending for tuners at any time.

    The question for many is: Is that really a design decision DIRECTV made?

    It may very well be, and if so, I would hope that DIRECTV would revisit the design and enable the standby buffer when no RVU clients are detected.
     
  9. Jul 9, 2012 #169 of 273
    ortofl

    ortofl New Member

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    I am quoting the above because the postings say that the HR34 is in a trailer (I assume the user has a mobil DTV subscription). My quandry is this: I am trying to add an HR34 to my array of DVRs . I can get one from DTV very $ reasonably (16 years with a DTV mobil acct) BUT was told that they can't send/bring one to me without (1) having an installer come, (2) AND getting/installing either (3) a "cinema connection" or (4) "whole home", AND that I need a constant internet connection (impossible, of course on the road). I never use PPV and have self-installed my stuff.
    In my past experience installers will not service a mobil account (tripod dish) and my DVRs were always shipped to a street address of my designation, not necessarily my "install address" when traveling. Which of this is baloney or ironbound policy? I deal with customer retention.
     
  10. Jul 9, 2012 #170 of 273
    The Merg

    The Merg 1*

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    The HR34 must be installed in a SWM system. Also, when installed, it will be installed with a CCK. If they turn on Whole Home and you don't want it, you can have that feature turned off on your account. You do not need to have an Internet connection, but you are supposed to have a phone or Internet hooked up at all times.

    If you are going to use it in a mobile environment, you might want to just have it installed at home first and then move it to your mobile home.

    - Merg
     
  11. Jul 9, 2012 #171 of 273
    inkahauts

    inkahauts Well-Known Member

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    As drew said, I was pointing out a design decision that DIRECTV has likely made that effects how the HR34 works, and that if they likely created the HR34 as two separate units in one box so to speak, then you can't always assume it will work the same. The second post explained how that design decision could be directly affecting him. But there is no point in talking about what I said in the second post until you can see the point of view of what is happening in the first post.

    So, based on the design decision that DIRECTV has apparently taken based no the first post, If the HR34 foreground tuner is taken away for any other purpose, then you won't get the live buffer back until you trigger it to start again by taking the machine out of standby. Five recordings going on while the unit is in standby can have the same effect as, for example, three clients being on with two using double play.
     
  12. Jul 9, 2012 #172 of 273
    inkahauts

    inkahauts Well-Known Member

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    Just to add a little, they are being very strict on the must be installed by us line. I have not seen one person say they have been able to get one from DIRECTV without install. If price is not a big deal, you could always order one through solid signal, or some place like that, but otherwise, they will have to come out to you.
     
  13. Jul 9, 2012 #173 of 273
    gregftlaud

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    Woke up this morning went to my playlist saw that the 34 had recorded "The View" (which is in my series manager .........twice on two different tuners at 11am.
     
  14. Jul 9, 2012 #174 of 273
    inkahauts

    inkahauts Well-Known Member

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    It must think you really like that show... :). Are they both from the exact same channel?
     
  15. Jul 9, 2012 #175 of 273
    gregftlaud

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    Yep same channel. Both fully recorded. Just a glitch? B/c none of the shows from my series manager has done this yet since i got the 34 on friday.
     
  16. Jul 9, 2012 #176 of 273
    inkahauts

    inkahauts Well-Known Member

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    Just a glitch...
     
  17. Jul 9, 2012 #177 of 273
    gregftlaud

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    We'll see if it happens again tomorrow. I removed it from my series manager then re-added it just to be on the safe side
     
  18. Jul 9, 2012 #178 of 273
    EyeRonik1

    EyeRonik1 Mentor

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    I see this once or twice a week - the 34 will record 2-4 copies of the same show on the same station.

    I don't lose much sleep over it. No problems are caused and they eventually roll off my list of saved programs.
     
  19. jscott70

    jscott70 Mentor

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    I'm still having to reboot my HR34 at least once a day due to blank screen and/or unresponsiveness. Hopefully the next firmware update will help. I did receive some credits from DirecTV for my trouble.
     
  20. unixguru

    unixguru Godfather

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    REPLAY is less than a second
     
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