1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

HR34 VOD and recordings freezing

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by meckems, Aug 7, 2012.

  1. damondlt

    damondlt New Member

    5,455
    233
    Feb 27, 2006
    Newfoundland...
    Same here , nothing but drop outs everytime I VOD with my HR 34, No recording issues.

    I decided, that if I want to VOD, i need to use my HR23, but this never has or had one Issue with on demand Playback.
    This is 100% an HR 34 issue!!!!!

    Stop trying to make it sound all the time like its not the receiver!

    Also any Pandora songs that are played on the HR 34 are Alos cut short at the end of the song. OK well, my computer, and tablets never do this, nor does my cell phone. You guys going tell us this isn't a receiver issue either?

    Cut the crap with this fanboy stuff, and lets get these issues fixed.
     
  2. damondlt

    damondlt New Member

    5,455
    233
    Feb 27, 2006
    Newfoundland...
    Yep it works!:) Sad but still better then nothing!:(
     
  3. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    I've been reading posts about this and so I've downloaded a dozen or more HD shows off HBO with my HR34.
    I've only watched three so far, but there is nothing wrong with what I've watched.

    There may be a problem with the HR34, but finding it would be harder when "some work" and others don't.
     
  4. damondlt

    damondlt New Member

    5,455
    233
    Feb 27, 2006
    Newfoundland...
    So far we are 0 for 10 and that includes the $5.99 PPV ON DEMAND that was un watchable!

    No issues with the Hr23 every VOD has been success.
     
  5. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    So what's different between our setups?

    My HR34 uses a wireless CCK to connect to my router.
     
  6. damondlt

    damondlt New Member

    5,455
    233
    Feb 27, 2006
    Newfoundland...
    I have a Swim 16, the deca and internet are connected to my HR23, and my HR34 is coax connected , I have 15 MBPS internet service through Blue ridge communication.
     
  7. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    Can you explain this more?

    With only a HR34 & HR23, a SWiM-16 isn't needed [though it doesn't matter for this problem either].

    How are you getting internet to the HR23?
     
  8. damondlt

    damondlt New Member

    5,455
    233
    Feb 27, 2006
    Newfoundland...
    My setup is this I have
    HR34
    HR23
    H25
    H25

    I have Swim 16, With a Slimline 5 Dish


    From the Dish I have the SWIM 16, then a Swim Splitter 4 way outside, one leg goes to HR34 on 1 rst floor, and 1 to upstairs to second floor.

    (, then it comes into where my HR23 is in my bedroom,) where another Swim 4 splitter is seated, next to the Swim power inserter Where it hits my Hr23,and 2 Upstairs HR 25's.
    My Router is also in this location.

    The fourth leg of the upstairs splitter goes to my DECA, and from the DECA it goes to the internet connected coax hanging off my HR23.
     
  9. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    So far makes perfect sense
    I still don't yet understand the internet connection.
    You should be using a DECA for the connection to the router and another DECA for the HR23.
     
  10. damondlt

    damondlt New Member

    5,455
    233
    Feb 27, 2006
    Newfoundland...
    From the Deca Broadband adapter Cat 5 E goes to my Router.

    Now the Coax from the DECA Broadband adapter goes to the Swim 4 way splitter

    Then from the 4 way Splitter Coax goes to the Connected Home Adapter on the back of my HR23, as well as Cat 5 from that to Ethernet in back of HR23.
     
  11. damondlt

    damondlt New Member

    5,455
    233
    Feb 27, 2006
    Newfoundland...
    So is there an issue with my outside Splitter? I can't move my HR23 downstairs because it won't have a direct Deca connection. So I can't test it.
    But all the tests on the HR34 do pass,and there is internet , all the apps work
     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    OK, so you do have two DECAs.
    It sounds like the only difference between our setups is you have a BB DECA hardwired to your router and I have the WCCK using WiFi to my router.
    "If anything" yours should have less problem than mine [which doesn't have any].

    Now you don't have problem with the HR23 for VOD, so this should show that the BB DECA to router to DECA at the HR23 is working fine.

    The HR34 can run coax networking tests, by pressing the guide & right arrow [both at the same time] on its front panel. This can take a few tries before you see the menu with coax on the left.

    Selecting coax runs a loss test between all the DECA nodes.
    The next test is Phy Rate Mesh.

    If you can post the readings from both of these, it can help to know/eliminate any coax networking issues.
     
  13. damondlt

    damondlt New Member

    5,455
    233
    Feb 27, 2006
    Newfoundland...
    Yes HR 23 is working fine, and VOD with no issues what so ever. Whole home is working fine as well.

    Now the HR34 even durring a VOD download you can see a very light shutter while watching Live tv. If I stop the download the shutter stops. Does not do this if your recording though, even if its 5 things at once. Its only durring a VOD download!.


    I will try your suggested test. Thanks
     
  14. damondlt

    damondlt New Member

    5,455
    233
    Feb 27, 2006
    Newfoundland...


    OK I have

    0: -18
    1: -31
    2: N/A
    3: -30


    Then the Next test is shows

    0 1 2 3
    0 238 240 251 250
    1 253 247 248 248
    2 257 243 244 251
    3 255 242 252 241
     
  15. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    It's sounding like the coax tests are going to be good, but it's still worth running them to know for sure.

    I don't know what's going on with your HR34, as it sort of sounds like it's starving for processor power.
     
  16. damondlt

    damondlt New Member

    5,455
    233
    Feb 27, 2006
    Newfoundland...
    Are these good?
     
  17. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    Yes they are.

    I'm running out of things to do through the internet.

    If you're on the latest software [0x0582], it's starting to look like a problem with "this" HR34.
     
  18. damondlt

    damondlt New Member

    5,455
    233
    Feb 27, 2006
    Newfoundland...
    Yep, just downloaded less then 2 weeks ago.
     
  19. damondlt

    damondlt New Member

    5,455
    233
    Feb 27, 2006
    Newfoundland...
    And Directv is going to give me the run around, if I call them, so I might as well not waste my time. They are going to try and convince me its normal, after they make me reboot 5 times, and wait 24 hours when i could try it again. And it will do the same thing just like after all the other reboots.


    Or they will send a tech out, that will most certantly find nothing wrong, and waste another day, or swap it out, and we lose all our recordings, and have the same glitch happen anyway. Cuase i'm not sold on Mine is the only HR 34 that has this issue.

    I would bet you properly working HR34, is the RARE occurance.;)
     
  20. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    We don't have the numbers to know, and the 34 has had its problems.
    I can't say what to do next, as almost anything would entail a loss of recordings.
    As to how to deal with DirecTV, it can be frustrating, but patience and persistence has worked for me to have "strange" problems addresses.
     

Share This Page