I recently replaced two HD DVRs with a Genie and a client. I kept my old HR20-700 DVR. Here is my setup: HR44/200 Genie C41/500 client HR20-700 After install, the whole home that I have had for years was unauthorized and on the DirecTV website my account was listed as "not eligible" for whole home. After two phone calls with escalations, they seem to have finally figured out how to re-authorize the whole home but I am observing some unusual behavior. The C41 client can see the shows on the HR20. The HR20 can see the shows on the HR44. But the HR44 cannot see the shows on the HR20. Whole home status on the HR44 shows Authorized and lists the HR20 as a DVR that it has access to. The HR44 is connected to the internet and the network. Any ideas what would cause this to be happening?