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HR44-500/700 Genie, 0x0696 - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Scott Kocourek, Mar 20, 2013.

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  1. mark p

    mark p New Member

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    Mar 27, 2013
    Once the R71 is in RF mode, is there a way to do a code search like you can on the rc65 remote?
     
  2. Scott Kocourek

    Scott Kocourek Well-Known Member

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    Please don't do that. If you need to send a report then use the SENDREPORT keyword search, the search mentioned above is not recommended.
     
  3. RunnerFL

    RunnerFL Well-Known Member

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    Once in RF mode code search is automatic. You tell the unit what type of TV, or AVR, you have and it tries all the codes it knows for you.
     
  4. kram

    kram Godfather

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    I've been told to send reports using the SENDREPORTALL keyword.
     
  5. ysvsr1

    ysvsr1 New Member

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    Apr 1, 2013
    can someone help me to find STOP button on RC71_Remote? I got new genie hr44 and I have no clue to stop viewing a recorded program. Any help is appreciated.
     
  6. kram

    kram Godfather

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    Unfortunately, there is no STOP button. Do the following instead:

    1. Press EXIT.
    2. To resume watching, select the recording from your Playlist.

    Clumsy, but this is the way it works.
     
  7. ysvsr1

    ysvsr1 New Member

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    Apr 1, 2013
    Thanks for the reply. It is annoying process..:nono2: they should have utilized some other button to work...

    anyways, other than stop button issue, so far I am happy with hr44
     
  8. kram

    kram Godfather

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    Have you experienced any issues? When you go to Search & Browse > All movies, do any of the movie posters have green arrows on them?
     
  9. RunnerFL

    RunnerFL Well-Known Member

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    There is no stop button. Your only options are "exit" and "back". Exit drops you out to "live TV" and "back" takes you to whatever you were doing last.
     
  10. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Allen, TX
    You should be able to press Exit, as suggested, and if you haven't changed channels press Previous to return playing where you left off.
     
  11. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Those look like what has been either recorded by Genie recommendations, or the PPV list.
     
  12. Steve

    Steve Well-Known Member

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    And as mentioned before, BACK takes you to where you were right before you started playing. For me, 95% of the time, that's as good as STOP.
     
  13. kram

    kram Godfather

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    Well, just got a replacement HR44. Had problems with recorded programs - they were dropping the last 10 (crucial) minutes. So, rather than try and troubleshoot, he just replaced it. He was a service guy (not an installer) who just started working with the 44. So he was kind if put off by the fact that I knew more about the box (and RC71) than he did. But too bad. We'll just have to see if performance improves.
     
  14. wewz40

    wewz40 New Member

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    Oct 3, 2012
    I had bought a Samsung 60' plasma & have had problems with the motion blur, no setting on the plasmas. I had two different techs out only to tell me it is not the TV, they said it was the source, like putting cheap gas in a high performance car. My question is, is there any settings on the HR44 box that would help the problem?
     
  15. Steve

    Steve Well-Known Member

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    HR44s are like the rest of the DirecTV STBs. You can optionally convert native to a particular output resolution, but that's about it.
     
  16. kram

    kram Godfather

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    Sep 3, 2006
    So this box is worse than than the first one. I just tried to watch an assortment of recordings that were recorded on my two other DVRs, and they won't play. Confirmed on the other boxes that they were watchable. Called Case Management, and am now waiting for a call from the local office.
     
  17. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Allen, TX
    Did you try resetting everything?
     
  18. kram

    kram Godfather

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    Yes, I did a reset on the 44 and the recordings are "normal" --except that I seem to have the same "freeze" issue that I had on the first 44. Called Case Management -- again. Senior techs and quality folks are scheduled to come here on Sunday.
     
  19. NR4P

    NR4P Dad

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    By chance, are you connected to your TV through your AV receiver? Or direct connection from HR44 to the TV over HDMI?
     
  20. kram

    kram Godfather

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    Sep 3, 2006
    No A/V receiver on the HR44. Direct to TV via HDMI.
     
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