HR44 running at almost 100 degrees F – Normal?

Discussion in 'DIRECTV General Discussion' started by dakn2, Jul 17, 2017.

  1. dakn2

    dakn2 Cool Member

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    I'm a new DirecTV customer and I’ve been getting pretty regular temperature warnings from my HR44 and just want to ask if this is normal.

    My house is set at 76 degrees; the HR44 is in a cabinet that I measure at 80 degrees. When I measure the HR-44 the temps range from mid-80s to almost 100 degrees in the top back right corner vents (when looking at the unit from the front). All measurements have been done with an Infrared thermometer that I have found to be very accurate.

    The temps don’t seem to vary from first thing in the morning when the unit has not been used all night (I verified no recordings scheduled overnight), to when the DVR and multiple tuners are being used at the same time.

    Is this normal?
     
  2. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    My HR54-200 has a internal temperature of 104 degrees. My C61K-700 has a internal temperature of 145 degrees. Both are housed in media furniture that has adequate ventilation. These temperatures are normal for these units.
     
  3. jimmie57

    jimmie57 Hall Of Fame

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    Press the Menu, System and help, System. Look at the info. The internal temp should be there.
    My HR24 runs at 113-115° internal all the time.
    The reason the temp does not change is that even when you think you turn it off, it isn't. Only the output to the TV. All else is running. They constantly get new data from the satellites.
     
  4. Rich

    Rich DBSTalk Club DBSTalk Club

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    Unless the temps go really high (the HRs will shut down) I wouldn't worry about it.

    Rich
     
  5. jimmie57

    jimmie57 Hall Of Fame

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    From what I remember, the shut off is 140° or above.
     
  6. SledgeHammer

    SledgeHammer Icon

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    I have my HR24 and it runs in a cabinet with glass doors and its kinda cramped, so I'd say its semi enclosed. I have it sitting on top of other equipment that had to be replaced because the HR24 cooked the front panel LCD display. GRRRR!!!.

    What I did was take a really quiet 80mm PC fan w/ AC adapter and stand it up behind the HR24 to improve air flow.

    With the glass doors closed, I can't hear it all.
     
  7. Rich

    Rich DBSTalk Club DBSTalk Club

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    Yup, somewhere in that vicinity. I pulled the plug on the fan on one HR years ago just to see what would happen. Didn't take long to get a window up stating it was gonna shut down because of high temps.

    Rich
     
  8. trh

    trh This Space for Sale

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    142°F
     
  9. dakn2

    dakn2 Cool Member

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    Thanks for all the feedback.

    Interestingly mine shows the internal temp at 111 degrees; far from the 142 shut down yet it keeps showing me over-temperature/shut-down warnings.

    I guess my next step will be to mount a fan on the cabinet to have cooler air blow across the DVR.
     
  10. dpeters11

    dpeters11 Hall Of Fame

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    Yep, back in 2012 I had a HR34 that was running about 142-145 and got the warning. Worst part was I'd not seen that before I'd installed it and started entering all my series recordings. Had it less than a week :)
     
  11. SledgeHammer

    SledgeHammer Icon

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    You might also want to pop open the cover and make sure the fan is still working. It's a very quiet / low flow fan, and it may have gone bad. In that case, it's simply replacing the fan with a new one.
     
  12. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Removing the cover and tampering with components on leased equipment is a breach of the Equipment Lease Agreement.
     
  13. Bill Broderick

    Bill Broderick Icon

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    If you're seeing reasonable temperatures in the menu, but are getting temperature warnings anyway, it sounds to me like there is a problem with the DVR. Since you are a new customers, which would imply that you don't have a whole lot of DVR content that you want to save, I think that I'd call DirecTV and try to get a replacement.

    If they want to send a tech, I'd also take some photos of the temperature warning and the temperature display, just in case the problem doesn't happen when the tech is on site.
     
  14. SledgeHammer

    SledgeHammer Icon

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    I guess... but better then being on the phone with support for 2 hrs and waiting 3 to 5 days for a new one and paying S&H and losing all your recordings, season passes, guide data, etc ;).
     
    Last edited: Jul 18, 2017
  15. Rich

    Rich DBSTalk Club DBSTalk Club

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    All these years, all the DVRs I've had and not one fan failure, not one. With my luck...

    Rich
     
  16. Rich

    Rich DBSTalk Club DBSTalk Club

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    Can't help but wonder why they'd send an installer, never seen one that knew much about the care and feeding of DVRs. Good suggestion, I'd get a replacement too.

    Rich
     
  17. Rich

    Rich DBSTalk Club DBSTalk Club

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    And being lied to constantly, that seem like a breach of something.

    Rich
     
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  18. makaiguy

    makaiguy Icon

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    FWIW, I've checked my HR44's reported temperature several times since first seeing this thread, and it has always shown 108 or 109 deg F. It is not in an enclosure but sits atop my Sony Blu-Ray player, which is seldom used, on a shelf in an open book case.
     
  19. Rich

    Rich DBSTalk Club DBSTalk Club

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    You do have a spacer between the 44 and the BD player?

    Rich
     
  20. SledgeHammer

    SledgeHammer Icon

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    I had one. And it was interesting. The box didn't alert me, it just cooked the LCD front panel of the AV device it was sitting on. That's how I noticed it. I opened the glass doors and it was super hot in there.
     

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