I had roof work done and I need to have DirecTV come out and realign my dish. I thought this would be a great time to get an update to the HR44. I am a 15 year customer and haven't upgraded in a few years. I do not have the Protection Plan. What is the recommended process for calling/scheduling/arranging an upgrade? I'm thinking about an HR44, two C41s and a terrestrial tuner. I'm not looking for a free upgrade - but I'd really prefer not to pay full price either. And of course the last thing is I want to make sure I get HR44s and not HR34s. Any suggestions? I live in the greater Indianapolis area. Thanks.