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HR44s are here! (Was: HR44 delayed...again)

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by kram, Mar 1, 2013.

  1. o7RAVENS

    o7RAVENS Mentor

    77
    2
    Oct 28, 2007
    Baltimore Md.
    I see where people call the installer and ask if they have the HR44 and if they do not they choose to wait, my question is how do you find out who your installer is ?
     
  2. peds48

    peds48 Genius.

    20,082
    1,069
    Jan 10, 2008
    NY
    I see where people call the installer and ask if they have the HR44 and if they do not they choose to wait, my question is how do you find out who your installer is ?


    you would need to wait until the morning of your appointment where the tech is supposed to call to give an idea when he is coming to your house. There is no way to find out who will be your tech sooner.
     
  3. Gocanes

    Gocanes AllStar

    77
    1
    Jul 15, 2007
    I took a chance and got an HR44 in Miami/Ft. Lauderdale market. It is being installed right now. I called for an upgrade and just had the customer service agent plaster the notes with requests for the HR44. He told me that they couldn't guarantee it but I scheduled the install because my wife was tired of running out of space and conflicts on our HR20 & HR21.
     
  4. lucky13

    lucky13 New Member

    2,057
    20
    Nov 27, 2006
    Maryland,...
    Successful installation of the Genie yesterday.

    Purchased an HR44-500 from Solid Signal.
    Called for install (Protection Plan), and swapped a dead HR20-700 for an HR24-100, and an H21 for a C41 (was over the tuner limit)
    CSR asked why I didn't order the Genie as a free upgrade; I said I wanted to get a 44. Asked if there were any credits for a customer of my good standing, and got $240. Not all that I paid the the Genie, but enough to keep me happy.

    Flawless quick install yesterday; one hiccup that was my fault.
    I had already shut down one receiver on a DVR to get to 16 tuners. Showed the installer how I wanted the boxes split between the splitters to keep 8 tuners on each. He was done in under 90 minutes, including 20 minutes trying to set up multiple remotes. I don't think he realized that the older remotes wouldn't work on RF with the 44. He had never installed a 44 before; he said he was jealous, and they wouldn't be in the DC area for a while. Sounded to me like he meant months, not weeks. He left me the deactivated HR20 and H21, plus a no-longer-needed DECA module.

    I now have quite the collection of legacy and soon-to-be obsolete equipment: a couple of dishes, some Hughes receivers, a first-gen TiVo (not DirecTV), a Sammy 1G DTV DVR, and a barrel full of BBCs. Plus extra DirecTV remotes--24,34,65. I should post pictures some day.

    The customer-induced hiccup: Before the installer left, I checked the other receivers to make sure nothing was taken off line, but I missed the TV in the family room. TV was on and I thought Mrs. Lucky was watching, but the picture was already frozen. Called back, then got a return call from DirecTV and finally from the dispatcher. I told him it wasn't the installer's fault--I had told the tech that everything else was working and it was OK for him to go. Dispatch said the tech wouldn't get in any trouble. Tech came back in the afternoon with a big smile, said not to worry about it, and was done in 15 minutes.
     
  5. maerativo

    maerativo New Member

    37
    0
    Jul 23, 2008
    N. California
    In order to find my local installer I looked in the yellow pages. Called and confirmed that he was the installer in my area. I live in a rural area with only one installer for the whole county.
     
  6. Slackjaw747

    Slackjaw747 New Member

    6
    0
    May 22, 2013
    Renton WA
    Just ordered DTV through Centurylink. Of course the sales person knew nothing about the HR44 so had to put me on hold when I said I would only be interested if they were available, otherwise I would wait. She came back and said they were surprised a customer even knew about it, had a chuckle, and said they are no longer sending out the old units (HR34). They said I would get an HR44 with 100% certainty. We shall see... my install is scheduled for the 24th. I am in the Seattle area...
     
  7. TedfromHR

    TedfromHR New Member

    2
    0
    Aug 7, 2010
    Just had an HR44/C41 installed in pickens county in Upstate South Carolina. Man I Can't believe how samll, and fast they are.
     
  8. o7RAVENS

    o7RAVENS Mentor

    77
    2
    Oct 28, 2007
    Baltimore Md.
    Thanks for the information guys, I'm waiting for the HR 44 to hit Maryland, Baltimore city to be exact. If anyone gets an install here please let us know.
     
  9. cnr1089

    cnr1089 Cool Member

    33
    0
    Nov 13, 2007
    I have an install this morning in Southern NH (Multiband is the installer). I talked to the call center (when they called to confirm the apt this morning). I asked if they confirm what they were installing. They mention some hardware name I didn’t understand (it wasn’t Genie or HR-XX). So I said, I want to make sure it was an HR-44 and not an HR34. She typed for a few minutes and than said “Yes, I can confirm it is an HR-44”. I sort of wish I didn’t mention HR-44 and just made her confirm the actual box. I should know in less then 3 hours.
     
  10. Crow159

    Crow159 Member

    526
    16
    May 23, 2007
    During my recent HR34 Genie install, the tech told me the HR44 wouldn't be available in Baltimore until the end of summer. Don't know how accurate that is but that's what I was told.
     
  11. cnr1089

    cnr1089 Cool Member

    33
    0
    Nov 13, 2007
    Ok, so they came to install the HR44 this morning (apparently it isn’t rolled out in NH yet, but they had one from the factory and they had someone that was trained on them). Unfortunately the first box was having trouble keeping a signal (other boxes did not), so they went out to try and find another...

    .Got the Genie Go (which is the only thing currently setup right now, as they go to get another HR44) and I am not impressed with the quality at all (or lack LiveTV ability, or iPad support), so I am going to get a Slingbox. Would be nice if Genie Go was actually an interesting product, rather then an afterthought.
     
  12. djousma

    djousma Legend

    153
    1
    Jan 22, 2007
    HR44 installed here in Grand Rapids, Michigan today. Multiband tech told me thats all they are installing. No HR34's to be seen.
     
    1 person likes this.
  13. RAD

    RAD Well-Known Member

    16,501
    142
    Aug 5, 2002
    Dripping...
    Except for the iPhone app's menus rendering IMHO you wouldn't see any difference in the PQ even if there was a native app. Remember the GenieGo hardware transcodes only one file, something that is playable across all devices, and tried to keep the file size small to reduce storage needs.
     
  14. cnr1089

    cnr1089 Cool Member

    33
    0
    Nov 13, 2007
    Well, it really shows how much DirectTV cares about the Genie Go, honestly, the fact that there isn’t a native application. I am a developer, it isn’t that had to whip up an iPad version of an existing application. That being said, it is the video quality I am most disappointed in. I didn’t get it so I can actually take things on the go, I got it so I could watch shows from my home office (on my iPad or computer), as it doesn’t make sense to have a receiver when I don’t have a tv in there. When I am streaming live, it would be nice if it were higher quality. I ordered a Sling 350 which will do the trick for me, but that was part of the reason I stayed with DirectTV over Dish, they said they had similar features (I knew that the CSR didn’t really know what those features meant/where).

    Either way HR-44 installed and working in NH. Unfortunately I got a in-compatible SATA external enclosure (since the upright ones wouldn’t fit where I have my receiver) so I have to order a different one (my fault).

    So now I have an HR-24 (bedroom), an HR-44 (living room), and an Genie Mini (41) (basement) installed. I would love to move the bedroom to a mini, but we have shows we record that we don’t want the other DVRs seeing (Showing a title that says the title isn’t shown is just as bad, IMHO). When we have guests come over, it screams “we have porn recorded, lots of it!”, which is sort of lame...oh well.
     
  15. RAD

    RAD Well-Known Member

    16,501
    142
    Aug 5, 2002
    Dripping...
    If that's your requirements then yep GenieGo isn't a good fit for you. When GenieGo first came out there wasn't even a streaming option available, it was added later. Sling would be a better solution for you since Sling will dynamically adjust the bandwidth needs to fit what's available where GenieGo just transcodes at the one setting for maximizing compression to generate small files.

    I take it the channels you want to watch live aren't in the live TV channels available in the DIRECTV iPad app then?
     
  16. cnr1089

    cnr1089 Cool Member

    33
    0
    Nov 13, 2007
    Yes. The sling will give me what I want (watching recordings in reasonable quality is also a requirement). I actually have a setup with multiple tuners where I record OTA (to my computer) and stream across my house. The problem is that wife factor is very low (there are too many hiccups) and I obviously can only have local channels. I use plex to server up the media and the plex client on ipads/phones/computers, roku to view.

    Either way, now I am just going with straight DirectTV (Genie), going to record everything on there and stop trying to be smart about it.

    The Direct TV iPad has some live tv, but never what I want to watch. I don’t want to hunt down shows I could normal watch/record with my DVR.
    Either way, I get that there are many factors here, I am not trying to complain, just trying to bring up some things I did not understand.

    Chris
     
  17. steelgtr

    steelgtr Mentor

    123
    2
    Feb 4, 2007
    HR-44 Storage vs HR20-100?

    My Dad want's to know how much more space the Genie has and can you add an external drive? If so, is it the same toggle between internal or external drives?


    thx

    bob

    PS: What' s the latest for the SF Bay Area availability?
     
  18. peds48

    peds48 Genius.

    20,082
    1,069
    Jan 10, 2008
    NY
    HR-44 Storage vs HR20-100?

    My Dad want's to know how much more space the Genie has and can you add an external drive? If so, is it the same toggle between internal or external drives?


    thx

    bob

    PS: What' s the latest for the SF Bay Area availability?


    HR20 has 320GB
    HR34/44 has 1TB

    You can add an external drive to the Genie which will replace the internal.
     
  19. dpeters11

    dpeters11 Hall Of Fame

    16,345
    503
    May 30, 2007
    Cincinnati
    Genies can also take larger drives than the 2TB limit on the other boxes, but it's just more to lose if the box goes bad.
     
  20. steelgtr

    steelgtr Mentor

    123
    2
    Feb 4, 2007
    Internal or external or both? Can you upgrade the internal drive when you first get it?

    bob
     

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