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Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by jclangston, Apr 12, 2016.
You are not alone. See this thread. 4K resolution keeps unchecking!
I have this issue too. It didn’t use to happen when I had a 4k non-hdr tv hooked up to it. However, after hooking up an LG 4K OLED with HLG, I find that on channels 104 and 106 the screen and sound will occasionally go blank and take a couple seconds to come back. Very frustrating and not sure what can be done.
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I've had my C61K-700 since June 16. After it was updated to 0x0fba in December 17 I began to experience the video going black and audio loss issue on the 4K channels. My C61K-700 was updated to 0x0fbf in April 17 but the issue continues.
I'll just put my $.02 cents here....I'm having the same issue as you with 4K unchecking itself, and it no longer recognizes my Onkyo 4K receiver either to my Vizio P65-E1. This occurred when my HR54 went to the national x1037 while my C61K is on the same x0fbf. I have two C61K setups with the same type of TV's- one connected directly to the TV, the other setup going thru a 4K compatible tuner. However, while I was able to still run x0d8f on my HR54 a couple weeks ago, I had ZERO issue of 4K unchecking itself, and it also recognized my Onkyo NR838 as a 4K compatible passthru tuner. This occurred from December until a couple of weeks ago when x1037 went primetime completely. I'm thinking it has to do more with the x1037 release on the Genie than anything else. Just my experience.
it's possible, as DTV have Broadcom support for SW developers to program HDMI interface's parameters
Not sure if this is the right place to ask this, but here goes:
Just got all the DirecTV 4K equipment installed on Monday and was watching a little of channel 104 last night. Are those programs on ch. 104 in HLG? I was watching something on the history of the US Caribbean islands and another on the Panamanian rain forest (sorry I forgot the exact names) and my Vizio said they were 2160 but not in any form of HDR - it said 2160/Normal.
I know DirecTV said the 4K World Cup games would be in HDR (HLG specifically, I guess) so I want to make sure that everything is working correctly on my end!
I’m not sure if everything on 104 is hlg but I did notice a concert was on and my lg showed hlg. Believe it was Mumford and sons concert
Edit: just checked and shows will have a hdr tag in guide if it supports it
Yep - My LG displays "HLG HDR" on 104, 105, and 106.
Mine does, too, but I randomly get dropped 4k signals and all those displays is "HLG HDR" on the screen's upper right corner until the 4k programming comes back for a second, then drops again, back again, drops again, and then comes back on for a while. I changed HDMI cables.. the issue remains. Seems like D* should go back to the drawing board due to these issues.. random loss of 4k signal, the "All Channels" recording fiasco, the 4k resolution repeatedly unchecking, etc.
There is no such thing as a 4k cable. Make sure that the HDMI cable that you are using is "Certified Premium".
Just wanted to follow up on this issue in case anyone else runs into the same thing:
Turns out my 2016 Onkyo TX-NR555 AVR does not (and will not) pass HLG through. HRD10 & Dolby Vision pass through fine, but Onkyo told me that this receiver will not be getting any update to pass HLG. Bummer!
Had to run the HDMI directly from the C61K to the Vizio and Coax from the C61K to the Onkyo. (I guess I could have tried ARC, but everything else runs through the Onkyo so I didn't want to mess with ARC.)
Still no fix for the 4k lost resolution problem??
I got the latest software downloaded last week but still have the lost 4k resolution setting. This problem must have D* really stumped as they haven't fixed it yet.
there are a couple of them … which one ?
Just made a post that my 104 dropouts seemed to have gone away, and my HS17 is now on 110b, I think it’s dated dated 8/23/2018. Not sure if the new firmware is responsible, but I’m happy with something.
Edit: Oops, I see this is an HR54 thread, sorry for the HS17 talk.
My C61k is on 0x10d1
I haven't upgraded my equipment for quite some time so I'm still on a HR34 Genie, even though I have the protection plan, but I have a lot of unique content that I haven't watched yet. After talking to a CSR, he assured me that I could upgrade to a HR54 at no charge, and they would also include the C61K client at no charge and no additional monthly fee. They also said that the HR34 is obsolete and I can keep it. I'm hoping that I can connect it to a spare TV without connecting it to the coax or the network to watch the recorded content.
It appears that for a 4K setup the HR54 isn't installed on the 4K TV but on another TV and the C61K client is installed on the 4K TV. I want my DVR to remain in the family room, not in another room, and I really don't care if I have the DirecTV 4K content anyway.
I have my HR34 connected to an HDMI input on my A/V receiver and I assume that I can set up the HR54 the same way. Is this correct? Forgive me for not searching for this, but I'm not sure what I would search for. Is there any reason the HR54 can't be connected to one HDMI input on the A/V receiver and the C61K client connected to another HDMI input on the same A/V receiver? I have my 4K Roku connected to an HDMI input on the A/V receiver, seems like the client could be connected the same way. If this isn't possible am I correct in assuming that I can just connect the HR54 to the A/V receiver and not bother with the C61K client since I don't care if I have DirecTV 4K content?
yes, you could connect that way, just be sure when you'll up to UHD viewing your AVR will support it then
A key to keeping your old recordings for awhile is to disconnect the coax from the 34 and do not connect it ever again. I have an HR24 that they did not want back and it has 23 movies on it. I turn it on and it searches for the satellite and can't find it when I start it up. This takes about 15 minutes and then I can press the List button on the remote and the list comes up and I can play anything on there.
Yes, the C61k is the only thing right now that will send the 4k signal to a TV.
Family Room: LG OLED65B7P 4K Ultra HDTV | Onkyo TX-RZ820 A/V Receiver | Genie HR34-700 | HR21-200 | HR21-700